Jeffrey Maraviglia 248-***-****
Waterford, MI *8327 *********@*****.***
Summary
Experienced SCCM Administrator with extensive knowledge of hardware and software, as well as hands on experience with network and client\server technologies. Highly adaptable to ever changing environments and circumstances. Strengths include solid communication, problem-solving skills and adapting to change. A self-starter with a willingness to learn. A strong independent worker who gets results.
Professional Experience
TD Auto Finance, Farmington Hills, MI
System Center Configuration Manager Analyst 2002 – Present
I create and maintain all collections, patch and package deployments. I create custom reports as requested by management.
I inherited SCCM 2007 and was able to clean up the infrastructure
I helped build the new SCCM 2012 R2 environment from the ground up
In addition to client patch deployments, I took over server patching using HEAT
All custom SQL based reports were created and finalized well ahead of requested dates
Create and maintain multiple sites and boundaries
Create and maintain collections
Some light package creation
Remote client administration and troubleshooting
Some technical support for desktops and laptops covering brands such as IBM, LG, Lenovo, and Dell
Administrator for our BlueZone software installation
Responsible for the tape backups utilizing Arcserve software
InfoTronics, Farmington Hills, MI
Network Administrator 1998 – 2002
Streamlined the classroom environment by utilizing the Ghosting process as opposed to manual reloads after each completed class reducing the overall time involved by 25%
Created a test\development lab where in house products could be tested in different hardware scenarios simultaneously. This saved between 25-30% of time on the overall development cycle
This included a token ring network as well
Assembled all desktop computers manually thereby reducing hardware costs by 25%
Implemented Faxination to reduce monthly phone costs by approximately 20%
Managed and oversaw the migration from Windows 9.x to 2000 Professional
Controlled backups and restores as necessary
Education/Training
BAKER COLLEGE Flint, MI Masters of Science Degree in Information Systems Management 2013
GPA 3.9/4.0
LAWRENCE TECHNOLOGICAL UNIVERSITY Southfield, MI
Bachelor of Science in Information Systems Management 1998
Dale Carnegie – Leadership in Management 2002
TECHNICAL SKILLS
SOFTWARE DISTRIBUTION: SCCM 2007 and 2012
NETWORKING: Active Directory, some Windows servers, TCP/IP, DNS, DHCP
OPERATING SYSTEMS: Windows XP, 7, 8, 10, some Windows Server 2008 and 2012
APPLICATIONS: ArcServe Backup r16.5 SP1, a little Powershell 4.0