Customer Service Manager
Resume:
SHASTA LESTER
************@*****.***
EXPERIENCE
Joann Fabric and Crafts
Key holder / Freight Coordinator Oct 2014- current
Demonstrating desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers
Receiving and processing inventory. Replenishing inventory. Setting planograms. Maintaining the organization and cleanliness of the receiving area.
Opening and closing procedures. Supervision of 2-8 team members. Customer service.
Environmental Alternatives 2006 -2010
Transportation Coordinator/ OM assistant / Visitation Monitor
Working with Social Workers at the FFA and county levels to facilitate transportation for minor children in the custody of the county.
Supervising visitation between parents and their children in foster care
Maintaining and filing time sensitive highly confidential documents.
Dear Dollei
Seamstress 2000- ccurren
Self employment as a seamstress specializing in costumes.
Welcome to motherhood
Managing tiny humans 1999- current
Feeding, laundry, cleaning, scheduling, comforting, bandaging, kissing booboos, wiping tears, cuddles, and more laundry
Factory 2u
Assistant Manager 1999-2002
Assists Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise
Utilizes company tools to diagnose opportunities and develops action plans to improve merchandise.
Forecasts focusing on productivity to meet sales goals
Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business
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