IT Manager/Systems Administrator
Resume:
SEAN G. GORDON
Downingtown, PA 19335
***********@*******.***
PROFILE: SYSTEMS ADMINISTRATOR / IT MANAGER
More than sixteen years of experience in providing IT solutions to both commercial and residential customers, including a four-year background in managing all aspects of a technology services business and six years of corporate IT management. Proven skills in the direct delivery of IT solutions, business management, customer service, and sales.
TECHNICAL EXPERIENCE:
Systems: Windows Server/SBS NT-2012 and Office 365, Windows 95-10, MacOSX
Software: Office 365, Exchange 2000-2013, Sharepoint Server, Active Directory, Terminal Server, Remote Access and VPN, Hyper-V, VMware, Blackberry Enterprise Server, Backup Exec, Access, SQL, IIS, Cisco IOS, Office 95-2016, Kaseya, Symantec Products, Kaspersky AntiVirus
Hardware: Servers, Workstations, Laptops, Routers, Firewalls, Access Points (Cisco, SonicWall, Ubiquiti, Linksys, Netgear), Switches, RAID, SCSI, NAS, Scanners, Copiers, Printers and other peripherals
Networking: TCP/IP, Ethernet, LAN/WAN, DNS, DHCP, NAT, SNMP, POP3, Telnet, SMTP, VPN, FTP, TFTP
PROFESSIONAL EXPERIENCE:
2010-Present SYSTEMS ADMINISTRATOR / IT MANAGER
LCOR Inc § Berwyn, Pennsylvania
Individually responsible for network management 24/7 of 3 corporate offices and more than 30 individual networks with over 300 total users
Installed and maintained the workstations (Win7/10 MacOSX), servers (Win03/08/12), printers (HP/Canon/Konica) and networking equipment, including switches and routers (SonicWall/Linksys/Netgear/Cisco SB)
Responsibilities include administering corporate computer networks, end-user support, data backup, business continuity, and disaster recovery
Migrated servers from Windows SBS2003 to Server 2012 while maintaining domain integrity
Created standardized equipment deployments for hardware, including network switches, routers, and computers, saving entire days of support and planning for each deployment.
Aid in annual budgeting for corporate and departmental IT initiatives
Responsible for company IT purchasing as well as hiring and management of IT contractors
Project management including network design, budgeting, implementation and coordination of vendors and contractors
2009-2010 SYSTEMS ADMINISTRATOR
Beacon Technologies § Kennett Square, Pennsylvania
Responsible for network management 24/7 of 25+ networks with up to 100 users
Responsibilities include administering corporate and residential computer networks, corporate databases, end-user support, data backup, and business continuity
Resolved WAN and LAN connectivity issues, public and private IP assignments, and DNS changes
Designed, configured and managed consolidation of physical servers to virtual network (Hyper-V/VMWare)
Responsible for maintaining 24/7 uptime of ISP functionality while working with DSL and T1 clients, hosted websites and email
SEAN G. GORDON - 2 -
2009 SYSTEMS ADMINISTRATOR
Keesey Consulting § Downingtown, Pennsylvania
Provided outsourced IT solutions for multiple small to midsize corporate clients to maximize customer needs
Establish IT policies and principles as well as management of network security
Managed Active Directory for hundreds of users on WinNT, 2000, and 2003 servers
Performed desktop, server, and network maintenance, security updates, security audits, and inventory control
Developed marketing and social media campaigns
2007-2009 NETWORK ENGINEER
LANsCom § Collegeville, Pennsylvania
Developed, Designed, and Implemented 7 network infrastructures of up to 50 users utilizing the latest technology available
Responsible for network management 24/7 of 25+ networks with up to 100 users
Installed multiple Windows 2000 networks employing Active Directory for a variety of clients
Work with other staff in project teams, including serving as network design Project Manager from time to time
2003 – 2007 IT CONSULTANT/OWNER
Helpme2pc § Downingtown, Pennsylvania
Provided hands-on management of service encompassing maintenance, troubleshooting, development, and end user training as well as upgrades and support of diverse systems, including servers, PCs, operating systems, hardware, software, peripherals, telecommunications and office equipment
Business development and operation through purchasing and inventory control, developing advertising campaigns, and networking to build a strong referral business
Project Management, Design, and Implementation of multiple network installations and upgrades
Conducted cost analysis for pricing decisions and developed job estimates
Hired and supervised part-time staff
Responded to customer calls 24/7; generated and fulfilled service schedule
MILITARY: UNITED STATES MARINE CORPS
Service Dates: June 1996 – July 2002
Rank: Corporal
Training: Boot Camp – Parris Island, South Carolina, 1996
Aircraft Fire Rescue School – Good Fellow AFB, Texas, 1997
Duties: Inventory and materials control, coordination of schedules and training, responded to aircraft fires and other emergency situations
CERTIFICATIONS: MCSA, MCP, Security+, Network+, A+, Dell
EDUCATION: DELAWARE COUNTY COMMUNITY COLLEGE § Media, Pennsylvania
Associates Degree in Network Engineering
President’s Honor List
Phi Theta Kappa International Honor Society
Graduated with 4.0
Currently working on second Associates Degree in Business
SPRINGHOUSE COMPUTER SCHOOL § Lionville, Pennsylvania
A+, MCP and MSCE Program, 2001
WEST CHESTER UNIVERSITY § West Chester, Pennsylvania
Studies towards B.S. degree, 1993 – 1994
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