Stephanie L. Bean
Belmont NH, 03220 ****.*************@*****.***
SUMMARY: Seeking a challenging yet rewarding position that will provide both personal and professional growth.
EDUCATION: New Hampshire Community Technical College May 2008
Liberal Arts, Business
GPA 3.42/4.0
EXPERIENCE: Servpro of Concord, Concord, NH June2012-June2016
Office Manager
Used a range of office software, including email, QuickBooks, spreadsheets and databases.
Process and manages payroll for the company weekly.
Manage jobs files from initial phone to final billing.
Develop and implemented new processes for inter office communication.
Manage and audit all files for specific insurance company protocols.
Maintain the overall condition of the office and organized meetings with staff.
Oversee the recruitment of new staff, sometimes including training and induction
Ensure adequate staff levels to cover for absences and peaks in workload, often by using third party agencies.
Delegate work to staff and managed their workload and output levels.
Promote continuing staff development and training.
Respond to customer enquiries and complaints.
Servpro of the Seacoast, Dover, NH April 2008 - May 2012
Assistant Project Manager
Provided excellent organizational and time management skills.
Excelled in flexibility and adaptability to changing workloads.
Able to prioritize tasks and work under pressure.
Used to liaise well with others and delegate tasks.
Used strong oral and written communication with clients and coworkers.
Gave much attention to detail.
Maintained problem-solving skills and project management assists.
TECHNICAL SKILLS: Proficient in Microsoft Word, Excel, PowerPoint and QuickBooks
References Available Upon Request