Active Directory Information Technology
Resume:
Marco Mancilla
Local Address
San Antonio, TX, 78233
***********@*****.***
Education
Texas A&M at San Antonio
Information Technology Emphasis with Concentration Information Assurance & Security
San Antonio College
Computer Security Administration, A.A.S.
Universidad Iberoamericana de México Tijuana B.C.
Special Skills
Customer-centric!
Databases: Oracle, MySQL, SQL, Access.
Programming languages: C++, JavaScript, Python, Pearl, Ruby, and Shell.
Other:
A+, Network+, Security+, CCNA. Amazon Web Services (AWS).
Able to work under pressure and under stressful situations.
Management and configuration of Windows Servers.
Extensive analytical skills, and ability to quickly solve problems.
Active directory management.
Windows Server 2008 r2, and Apache Web Server (Linux) with e-mail integration, firewalls management.
Language: English and Spanish fluent.
Experience
Amazon IT Support Technician.
Duties:
Worked in a large infrastructure environment, involving the successful implementation of IT projects ensuring minimal downtime.
Server monitoring using Nagios, Sigma, NARF. Experience with Microsoft Active Directory.
Excellent troubleshooting techniques, with fast and efficient time management response. Program/format Cisco switches. MDF projects (Mounting blades, Audits, IP Address management, etc.).
Worked under pressure under various types of stressful situations, without supervision. Analyze root cause of every issue and, creating documentation/ policies.
Intern in the IT department at San Antonio College, and Northeast Lakeview College (Summer 2014).
Duties: Computer Technician. Active Directory, computer imaging, domains. Maintaining Windows Servers. Troubleshooting. Learned to use: Landmark, Bomgar, Xenserver, etc.
The Crowne Plaza Hotels and Resorts SA, TX.
Guest Services.
Employee of the month in 2013.
Developed Customer Services experience for 4 years.
Current Activities
Attending to Texas A&M in San Antonio to completing my Bachelor Degree in:
Information Technology Emphasis with Concentration Information Assurance & Security
(Graduation date: 12/13/2016.)
Contact this candidate