Shelina Bohanon Phone: 510-***-****

Email: acxttt@r.postjobfree.com

Relevant Skills:

•Microsoft Word, Excel, PowerPoint, Access, Google applications, Outlook, EPIC

Relevant Experience:

Alta Bates Summit Medical Center, Berkeley, CA November 2014 – Present- Kenneth and Associates, Contract

Administrative Receptionist/Imaging Scheduler

•Responsible for scheduling patient appointments using EPIC.

•Answered a high volume of incoming calls; assisted patients with various inquiries.

•Provided instruction for complex radiology procedures and exams.

•Managed written and electronic correspondence with clients, medical records and files.

•Exceptional customer service skills

•Responsible for heavy calendaring and complex meeting coordination.

•Provided administrative support in a high volume department.

•Utilized Microsoft Word, Excel, and PowerPoint for various projects.

West Oakland Health Center, Oakland, CA October 2013 – October 2014

Administrative Assistant

•Provided administrative support in a high volume medical clinic.

•Managed written correspondence with clients, medical records and files.

•Answered a high volume of incoming calls; assisted patients with various inquiries.

•Obtained proper documentation for scheduling and billing for a wide range of services.

•Substantial knowledge of CPT and Coding for medical billing.

•Responsible for collections, appeals, denials, and insurance authorization.

•Exceptional customer service skills

•Performed Accounts Payable and Accounts Receivable.

•Responsible for various clerical duties.

•Managed office inventory.

•Acted as the liaison with the building management; managed maintenance schedules for office equipment and sourced vendors as needed.

Palo Alto Medical Foundation, Palo Alto, CA February 2012 – October 2013

Administrative Assistant/Mammogram Scheduler

•Managed heavy calendaring and scheduling for face-paced Mammography Department.

•Facilitated Patient Education programs.

•Responsible for insurance authorization, knowledge of CPT and Coding for medical billing.

Alta Bates Summit Medical Center, Berkeley, January 2011 – January 2012

OR Surgery Scheduler/Registration

•Detailed scheduling for OR Department, In-patient and Out-patient setting.

•Responsible for collections, appeals, denials, and insurance authorization.

•Clinic and Hospital Registration for Alameda County and out-of-County residence.

•Registration for multiple clinics for both In-patient and Out-patient Services.

•Processed payments and Explanation of Benefits to dozens of complex patient accounts.

Education:

University of Phoenix April 2013

General Education Degree

California Pacific International College October 2015

Sterile Processing Certification

Internship completed at Eden Medical Center

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