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Qualifications Profile

Highly motivated dedicated and enthusiastic professional, offering extensive experience within the workplace. Equipped with proven ability to communicate effectively as well as focus on success and achievement crucial in increasing revenue and market share. I also have extensive experience in the general labor industry, from a being a mover to being a plastics molder. I have worked in many different industries including hospitality, general labor to customer service. Highly motivated, personable, and a cooperative team player, effective and comfortable at conversing with various individuals and groups, with an exceptional aptitude to work independently.

Areas of Expertise

Detail-Oriented

Regulatory Compliance

Time Management

Revenue Growth

Professional Experience

life line home health services § Shaker Heights, Ohio

Administrative assistance

2012-2013

Provided the highest quality of services to aides and consumers

Ensured customer satisfaction by closely collaborating with consumers and aides to determine & fulfill their wants & needs.

Developed and maintained positive consumers and aide relationships; identified ways to improve existing operational procedures by visiting consumers.

Referred consumers to appropriate informational resources as value-added service; maintained an impressive record for service and reliability

Established and implemented operational processes and strategies to complete home health aides

Monitoring consumers, wellbeing and services from our aides. Visiting consumers as followed recertification visits with the aides there and not being there .

Progressive Plastic§ Cleveland, Ohio

Plastic Molding and Casting Machine Operator

2000-2003

Used equipment to fabricate plastics from molds and models.

Observes and adjusts machine set up and operations to eliminate production of defective parts and products.

Operated many types of equipment and hand tools including but not limited to inspection & measurement tools.

Sweet Temptation § Cleveland, Ohio

Bartender Server

1996-2007

Organized and supervised server duties throughout the shift, and ensured that all tasks were completed thoroughly prior to end of shift.

Scrutinized customers in order to verify age requirements for purchase of alcohol.

Maximized the use of space in order to provide comfortable place, satisfy clients, and ensure high-quality event.

Earned the Employee of the Week recognition.

Credential

Bartending Certificate Mixology Course – Serv Safe§ Bartender School of America § Warrensville, Ohio

Activities

Participated in community service aimed at providing help in building homes

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