Quentin Wimbish
Atlanta- Metropolitan Area 770-***-**** acxtom@r.postjobfree.com
Professional Summary
Driven Human Resources Manager bringing an innovative approach to human resource management while creating a team-driven environment that fosters room for development and growth.
Experience
HUMAN RESOURCES MANAGER VON MAUR AUGUST 2014- PRESENT
Educated and advised employees on group health plans, voluntary benefits and 401(K) retirement plans.
Developed and facilitated all new-hire orientations.
Built a comprehensive employee recruiting strategy.
Enforced company policy and procedures relating to all phases of human resources activity.
Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
Managed the employee offer process.
Offered fair and equitable compensation by comparing current salaries with market pay.
Updated key human resource metrics, including turnover and terminations.
Shadowed employees to determine an accurate description of the duties and skills required for the position. CUSTOMER SERVICE MANAGER VON MAUR SEPTEMBER 2012- JULY 2014
Handled all customer relation issues in a gracious manner and in accordance with company policies.
Educated customers about the brand to incite excitement about the company’s missions and values.
Mentored new associates to contribute to store’s positive culture.
Communicated clear expectations and goals to each team member.
Identified individual development needs with appropriate training,
Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals. Skills & Abilities
TRAINED IN FMLA/ADA/EEO/WC
NEW EMPLOYEE ORIENTATIONS
COMPENSATION AND BENEFITS
EMPLOYEE RECRUITMENT
TERMINATION PROCEDURES
Education
MARKETING 2009-2012 GEORGIA STATE UNIVERISTY
MARKETING 2007-2009 UNIVERISTY OF WEST GEORGIA