Manager Quality

Dennis R. Givens

*** ****** *** *******, ** Cell: 865-***-**** Email: ******.*.******@*****.***

Quality and Organizational Management Core Competencies

• Project Management • APQP / PPAP / SPC • Process assessment, development

• Customer Relations • Supplier Development • TS16949 / ISO 9001

• Quality System Development (startup)/Optimization • Internal Auditing

• Document/Eng. Controls • 6 Sigma & Shainin • CAPA Process

• Problem Solving, 8D, A3 • Lean Initiatives • Kaizen Improvements

• Budgeting • Capital Exp./Reporting • Cost of Quality

• KPI Measure/Reporting • Leadership / Supervision • Personnel development

• Interpersonal Skills • Calibration, MSA / Gage R&R

• Quality Testing • Field Testing / Warranty • Certification Testing

• Precision Machining • Casting: Aluminum, Iron • Assembly

• Class A: Stamping, Plastics, Paint/Powder coat

• Analyses: Risk and Critical Path, SWOT, Force field, etc.

Quality and Organizational Management Accomplishments

Successfully worked with organizational leadership to align company vision and culture that brought about profitability through leadership applying effective and proficient Quality Systems, Lean Manufacturing, Problem Solving, Six Sigma/Shainin, and Personnel Development.

Attained customer satisfaction through effective, results-driven management and quality system development by meeting all deadlines from applying project management, quality tools/techniques, and problem-solving skills to multiple launches & change processes, and product and development for achieving organizational goals and objectives.

Six Sigma Black Belt (SSBB) and Champion successful at supervising SSBBs and teams to achieve substantial cost savings. Proven leader in lean manufacturing and Six Sigma process improvements demonstrated through low-cost/high-value improvements for manufacturing and warranty support.

First Time Yeild improved from 97.5 to 99.0+ & stable, year-to-year single digit PPM, and lower operating costs, etc.

Cost of Quality reporting system that measures KPIs for cost analysis and identifying areas of improvement and tracking kaizen cost reduction efforts.

Effective Customer and Supplier correspodance and interaction building effective realitionships to gain Customer satisfation and Supplier development.

Highly proficient at developing and leading personnel to higher levels of performance using effective leadership, skills, and knowledge to achieve extraordinary results while working independently and/or as a resilient team member exhibiting trust and teamwork. Practice excellent listening, oral and written communication skills, in addition to applying the 7Habits of Highly Effective People.

Education

Ashford University, Clinton, IA.

Masters: Organizational Management – Leadership GPA: 4.0, Honors: Summa Cum Laude

Ashford University, Clinton, IA.

Bachelors, Organizational Management – GPA: 3.98, Honors: Summa Cum Laude

Computer Skills

MRP Systems: SAP

Data Analysis: Minitab, Excel, Crystal Reports

Others: Microsoft Office, Lotus Notes, Visual Basic.

Certifications

RABQSA Certified Lead Auditor: ISO 9001:2008 Lead Auditor with Emphasis on the ISO/TS 16949:2009 International Quality Management Standard

Six Sigma Black Belt, CQA, CQE

WORK HISTORY

Quality Manager

Rand Technology Clinton, TN 02/2016 – Present

Successfully, upgrading Quality System to adhere to ISO 9001/ISO 18001, and R2 certifications; in addition to supporting the development and implementation of Lean initiatives that are driving the organization’s success. Established effective training to build culture for success that includes leadership, organizational management, Lean mfg., quality systems, problems solving, 7 Habits of Highly Effective People, etc..

Quality Systems and Six Sigma Process Owner

Husqvarna Group Orangeburg, SC 01/2014 – 03/2015

Outdoor products manufacturer consisting of riding mowers that include garden tractors and zero-turn supplying Home Depot, Lowes, Sears, and others through process stampings, powder coat and e-coat, assembly, and warehousing.

Achievements included ISO 9001 recertification and established Six Sigma process and training for ongoing improvements. Also, applied improvements in CAPA process. Seeking employment near Knoxville, TN. Moved back to Tennessee for family reasons that is no longer an issue.

Quality/Engineering Manager

PBR / Robert Bosch / Akebono Knoxville, TN / Columbia, SC 02/2003 – 11/2013

Successfully, established and implemented efficient Quality System to adhere to ISO-9001/TS16949 at the facility and off-site warehouses. Bosch takeover in 2007, Bosch closed profitable Knoxville facility as part of sale of sister facility to Akebono & I transferred in 2010 with product & equipment to sister plant in Columbia, SC. Moved onto Husqvarna to pursue other opportunities best suited for utilizing my skills and abilities.

Processes involved die-casting (cast iron and aluminum), permanent mold, extrusion, continuous casting, molded plastic and rubber, stamping, precision machining, assembly safety and non-safety regulated, various heat treatments, and warehousing of product (national and international customers/suppliers).

Cast aluminum processing, precision machining, powder-coat, and assembly of cast iron and aluminum products that included supplied product (stampings, fasteners, etc.) for automotive braking systems components to satisfy American Axle, Audi, Bosch, Chrysler, Delphi, Ford, General Motors, and TRW.

Assisted sister plants in China, Italy, & Australia to implement policy deployments resulting from the success of quality system improvements and cost reduction actions.

Customers include American Axle, Case, Caterpillar, Chrysler, Cummins, Delphi, Denso, Ford, GM, Harley-Davidson, John Deere, Mazda, Mitsubishi, TRW, and Toyota.

Quality Manager

Federal-Mogul Sumter, SC 01/2002 – 12/2002

Manufactured precision-machined heavy-duty pistons for the agricultural industry, such as Case, Caterpillar, Cummins, and John Deere. Plant moved to Mexico.

Quality Manager/Quality Engineer

Ainak, Inc. Indianapolis, IN 09/2000 – 01/2002

Manufactured rubber components and HVAC case insulators that included the warehousing of product from global suppliers to supply Toyota, Mitsubishi, Denso, etc. Plant moved to KY.

Quality Assurance Manager/Quality Engineer

Micro-Precision Textron Berne, IN 11/1995 – 09/2000

Precision machining and special assembly equipment, hydraulic rotary actuators, honing tools and special gauging supplying Chrysler, Ford, General Motors, Harley-Davidson, etc.

Quality Assurance Manager/Quality Engineer

Simpson Industries Bluffton, IN & Troy, OH 02/1985 – 11/1995

Precision machining automotive components supplying Chrysler, Ford, General Motors, etc.

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