Customer Service High School
Resume:
Keland Murray
**** ******** **** **. *******, TX 77077
786-***-**** ******.******@*****.***
Summary
Bright individual who is looking for a company with a bright future. I am a self-motivated, detail-oriented and a respectful well-rounded person. My experience includes leadership roles, retail, and merchandising Some of my skill sets include communications, knowledge in computers programs and customer service.
CAREER EXPERIENCE
Merchandiser Connection, Houston, TX
Merchandiser April 2015- present
Responsible for preparing sales and stock plans
Analyze market data to improve placement and retail support
Maintain inventory for restocking shelves with product
Completes all pricing and product reports
Ensure merchandise is available for display and accessible to customers
Create and construct product displays and endcaps
Worked closely with fortune 500 companies such as Nestle, Kroger, Walmart, Randalls etc.
Nestle, Houston, TX
Retail Representative, April 2013-April 2015
•Unload inbound shipments in order to move products to storage locations
•Stack and store merchandise in appropriate places
•Conduct presentations at in-home product, showrooms, and home shows as required.
•Conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to qualify leads and to sell products and services.
Kroger’s, Houston, TX
Assistant Manager /Frozen Department, Feb 2012- April 2013
Conduct trainings for department associates and ensure schedule is prepared weekly
Interacted with customers regarding comments, complaints, and inquiries
Responsible for Inventory Control and ensuring product is available for customers
Accountable for ensuring proper accounting of product received and balance on hand
Education
George Bush High School – Completed High School Diploma 2012
PROFESSIONAL SKILL Sets: Leadership experience, proficient in a variety of computer software,
knowledgeable of numerous inventory ordering programs, and very self sufficient
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