BRANDON FRANKLIN

**** ****** ***** *** *****, NV 89122 702-***-**** acxtl7@r.postjobfree.com OBJECTIVE

To obtain a position that will utilize my exceptional management and customer service skills and also present opportunities for advancement.

SUMMARY OF QUALIFICATIONS

Self-motivated and goal oriented

Proven problem solving and decision making skills

Well organized, excellent time management skills, has ability to multitask, and meet deadlines

Exceptional communication skills with customers and team members

Proficient in Microsoft Excel, PowerPoint, Publisher, and Word PROFESSIONAL EXPERIENCE

Storage Direct-Bermuda Lease Consultant March 2016-Present Provide excellent customer service by assisting customers with storage rentals. Accounts receivables. Perform lock checks and property security.

Terrible Herbst Stocker/Cashier 2013-2016

Collect payment from customers and reconcile cash at end of each shift. Work to resolve problems and customer complaints. Restock and rearrange shelves and aisles according to plan. Family Dollar Stocker/Cashier 2010-2013

Restock and rearrange shelves and aisles according to plan. Handle large equipment safely. Assist team members and customers with locating products in stock room. Train new employees. Dillard’s Senior Representative Men’s Department, Las Vegas, NV 2007-2010 Provide customer care including purchasing decisions and completing sales. Maintain department by reading and implementing programs, and assuring that merchandise is stocked and priced correctly. Train new employees. MRE Customer Service Representative, Las Vegas, NV 2006-2007 Receive incoming phone calls from customers regarding account information, deliveries, complaints, policies, and procedures. Use computer with every task including tracking packages, A/R, and filing comments. Follow up with customer to guarantee that merchandise was received in a timely manner and in order. Squire’s Tuxedo Sales, Representative, Bossier City, LA 2005-2006 Provide customer service by answering questions and matching product with need. Place orders by phone, or by computer. Train new employees by giving detailed instructions regarding policies and procedures. Completed customer fittings and ensured customer achieved desirable look. EDUCATION

Bachelor of Business Administration, 2006, Wiley College, Marshall, TX REFERENCES AVAILABLE UPON REQUEST