Customer Service Test Cases

KIMBERLI PARKER STONEBERGER

***** ********** *****, *********, ** 22025 (571) 229- 4528 acxtii@r.postjobfree.com

Professional Experience

An exceptional and results driven professional and team player with 15 years of progressive experience in education and software testing. A seasoned and experienced Senior Software QA tester with full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault-free audits. Highly Motivated, Detail oriented, Versatile and able to work independently or as a part of a team.

EDUCATION

Bachelor of Arts/Lycoming College: 1987

Graduate Classes/George Mason: 2004 - 2007

AREAS OF EXPERTISE

Independent Software Testing and Evaluation ● Databases MS Access, SQL Server and Oracle ● Tools MS Word, Excel, Visio, Power Point, Open Office, UML ● Java and SQL scripting ● Quality Assurance / Quality Control ● Requirements Analysis ● Technology ● Software Test Life Cycle ● Software Development Cycle Management ● Project/Program Management ● SharePoint Platform

PROFESSIONAL EXPERIENCE

Vistronix, Inc., Reston Virginia 2009-2014

11091 Sunset Hills Rd #700 Reston, VA 20190

Senior Software Tester:

Technology and Testing Proficiencies

oExcellent knowledge of Software development life cycle (SDLC) and Software test life cycle (STLC)

oExcel in creating and writing test plans and test cases. Test Cases were derived from Software Requirements Specification, Configuration Change Requests

oExperience in Manual Testing using Quality Center and Rational Test Manager

oTrack bugs in Rational, close and open defects and validate functionality

oPass or Fail DB Scripts and or Software and User Manuals on applications in Test using Rational

oDaily updating on Share Point site the status of applications for developers as well as Government Technical Managers

Testing Methodologies:

oIndependent Verification and Validation System Training

oSystem testing, Stress testing, Load testing, Acceptance testing, Automation testing, System Integration testing, Performance testing, Regression testing, Validation and Functionality

Key Accomplishments:

Performed extensive manual testing on client server and web-based applications

Worked with Automation Team on writing scripts for some applications tested

Executed automated tests for a web application using Selenium

Participated in Requirement Analysis with the development team and the client

ITIL Training 2013

Maintain cooperative relationships and communicate with developers and Government Technical Managers

Key Clients Included:

Department of State

PRINCE WILLIAM COUNTY PUBLIC SCHOOLS 2004 - 2009

14715 Bristow Road, Manassas, VA 20112

Teacher, Autism/September

Key Accomplishments:

Currently teaching as of February 2015

Hands-on experience in carrying out tasks and procedures related to instructional, behavioral, emergency and health-related plans and services

Deltennium, Inc. Bethesda, Maryland 2000 - 2004

Marketing Manager

Experienced in planning marketing campaigns, getting collaterals developed and promoting the products and services through online and print media

Key Accomplishments:

Successfully overseeing Transition Services for after High School college placement and/ or employment field

Morey’s Piers Amusement Piers and Water Parks 1988 - 2000

Marketing/Public Relations

Drafted Press Releases for new amusement pier rides, awards and recognitions.

Advertising coordination, Paper, Radio and Television

Public speaking

Market research

Focused on customer service of 3 Amusement Parks and 2 Water Parks

Coordinated and held events for United Way, Boy Scouts and Girl Scouts, High School field trips to our parks with unique Math and Science assignments geared towards our rides, Nickelodeon “Slime” event held on the beach, Christian Rock Concert on the beach,

Over saw Interns during the summer months

Key Accomplishments:

Implementing several special events

PROFESSIONAL DEVELOPMENT AND TRAINING

ITIL Training

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