Customer Service Microsoft Office
Resume:
*** ********* *********, ***********, ***** 662-***-**** ********@*****.***
Hugh Ballard
Kosciusko, Mississippi, 39090
********@*****.***
WORK EXPERIENCE
Retzer Resources Greenville, MS
Operations Technical Person 3 Apr 2010 – Present
Responsible for troubleshooting and repairing all computer systems in McDonalds owned by Retzer. Other responsibilities include installing and maintaining security systems and POS systems. ITC Rollouts Kosciusko, MS
Contractor – POS Installation Aug 2007 – Jan 2010
Responsible for removal of all registers and installation of new POS systems for Family Dollar stores. Responsibilities also included trouble shooting and repairing all computer problems. Diebold Election Systems Kosciusko, MS
County Technician Apr 2006 – Jan 2010
Responsible for maintaining election equipment for Montgomery County for both the democratic and primary elections.
Southern Security Life Insurance Kosciusko, MS
Insurance Agent Aug 2000 – May 2008
Responsible for day to day sales, solicitations, as well as customer service. Additional responsible as an on call IT support tech when needed
EDUCATION
KOSCIUSKO HIGH SCHOOL Kosciusko, MS
High School Diploma, May 1991
MISSISSIPPI STATE UNIVERSITY Mississippi State, MS Completed coursework towards Industrial Technology, Dec 1994 ADDITIONAL SKILLS
Technical Skills:Software: WINS, DNS, Windows NT 4.0/SBS/2000/ Servers, Windows 3.1, 95, 98, 2000, XP, Linux Red Hat, Norton Antivirus 2000-2005, Avg Antivirus, QuickBooks Pro, HTML, FrontPage, Microsoft Office 97/2000/XP/2003/ & 2007, SP2, DHCP, DNS, Symantec Ghost, DOS, TCP/IP, Dell Open Manage Utilities, Hardware skills:Link Sys Netgear and Belkin routers, RAID and SCSI controllers, DELL Power Edge servers, memory, network interface cards, jacks, I/O ports, IRQ settings, com ports, jumper settings, hubs, switches, routers, cabling, print servers, motherboards, printers, copiers, scanners, sound cards and universal power supplies
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