Project Customer Service

CHIRAN REDDY

Phone: 508-***-****

Email: ***.******@*****.***

PROFESSIONAL SUMMARY:

* + years of IT experience, which includes experience in areas of system study, integration design and development, code review, testing, maintenance, deployment, documentation, solutions for EAI, B2B, CEP and SOA implementations

Worked on multiple transition projects from Mainframe, legacy, JCAPS systems to SAP and modern micro services architecture

Extensive experience with evaluating, designing, configuring, developing, testing and managing integration and SOA solutions using TIBCO BW (5.x), TIBCO Rendezvous7.x, TibcoEMS, TIBCODesigner, Web Services, TIBCO Adapters, TIBCO Administrator, Tibcoiprocess 11.4, Workflow, active matrix BPM and knowledge on Business Events stream base, Business Connect 6.0.

Experience to deal with project Development methodologies such as Agile, Waterfall and Scrum Models.

Excellent experience in Functional Design and Framework Design like Error Handling, Logging, Alerting and Monitoring.

Strong working knowledge of create common data models (CDM), XML, XPATH, XSLT.

Hands on experience on message protocols OAGIS BODs, EDI transactions like (270,271, 834), Rosettanet PIPs like (3A2, 3A5, 3B4)

Worked with Storage & UNIX team to define SAN Storage and file system requirements, drive mounting to set up EMS in fault tolerance mode

Create monitoring framework using Tibco Hawk to monitor EMS, BW Engines and dependencies

Ability to analyze and evaluate technical problems and design effective solutions.

Ability to handle multiple projects simultaneously.

Expert in preparing and converting system specifications into design using SDLC, including design, development, implementation, integration and maintenance.

Configured Jenkins and created scripts for Tibco BW continuous integration

Team player capable of working independently; excited to pursue and adapt to new technologies

TECHNICAL SKILLS:

TIBCO Integration

TIBCO Runtime Agent 5.x, TIBCO Active Matrix Business Works 5.x/6.2, TIBCO Administrator, TIBCO Adapters.

TIBCO Messaging

TIBCO EMS 7.x/8.x, TIBCO Rendezvous (RV) 6.x/7.x/8.x

TIBCO B2B

TIBCO Business Connect Server/Client 5.x/6.x, EDIFECS Spec Builder

TIBCO Protocols

EDI, X12, Rosettanet, EZcomm, HIPAA, SOAP, WSDL, XML, SOAP/HTTP,

SOAP/JMS

TIBCO Adapters

TIBCO Active Database (ADB) adapter, TIBCO File Adapter

TIBCO Monitoring

TIBCO Hawk 4.x, Hawk Accelerator

Languages

Java, C, C++, HTML, UNIX shell scripting

Databases

Oracle 9/10g, Microsoft SQL Server

Operating System

Windows 95/98/XP/2003/NT Server, UNIX (Solaris 9/10, Linux

GameStop Inc., Grapevine, Texas.

TIBCO Developer/Admin Jan 2016 – Till Date

Project Description: The objective of this program is to control reservation allocation to stores for high demand/low supply products and to have the ability to dynamically set allocation thresholds at the store level for specified SKUs.

Responsibilities:

Developed technical design documents and implemented process flows in Business Works for the Web services

Guided the Enterprise Architect team on the approach of implementing retry process in BW

Developed technical design documents for orchestration process flows and implemented process flows in Business Works

Initiated the set-up of Cloud BW services.

Migrated the Existing BW services to AWS.

Extensive Experience in Upgrading, Installing BW, EMS, Configuring Queues, Topics.

Facilitate project/application deployment from SIT to UAT and PROD using TIBCO Continuous Integration Tools

Worked in Agile Scrum Development Environment closely with Business Analysts and Architects for speedy delivery.

Supported the SAP systems for S/w Installation and Release managements

Code review and assist in defining standards, best practices and guidelines. Document standards and guidelines such as product installation and configuration

Configured Failover and Load Balancing TIBCO Apps.

Upgraded the BW Processes from BW 5.9 to 5.12

Participated in capacity planning of EAI Servers

Participated in Infrastructure setup of TIBCO Servers.

Done the Performance Tuning on EMS servers.

Determine appropriate threshold levels for alerting

Determine implementation to meet requirements

Environment: TIBCO Business Works 5.7,5.12,6.0 TIBCO Administrator 5.7, TIBCO Designer 5.9, TIBCO EMS 5.2, TIBCO Hawk 4.7, TIB/File Adapter5.x, TIB/ADBAdapter 5.x, TIB/MQ Series Adapter, SOA, Web Logic 8.0, Java, J2EE, CVS, XML, HTML, SAP, UNIX, Windows XP. TIBCO AMX BPM, BWPM

Golden rule Insurance, Indianapolis, IN Jan 2015- Nov 2015

TIBCO Developer

Project Description: Golden Rule Insurance Company is a UnitedHealth care company which is offering insurance to individuals and families for more than 60 years. The TIBCO infrastructure in Golden Rule Insurance Company interacts and orchestrates information flow. The Project was about real-time, event-processing technologies detecting meaningful patterns among the vast volumes of events occurring across the value chain and automate actionable responses to the point of policy management, claims, service, or distributions channels.

Responsibilities:

Developed interface migration documents to outline the overall upgrade strategy.

Provide access to the users as per the request to the specified queue/topic.

Configured MQ Adapter services and deployed them to multiple machines to load balance inbound transactions.

Extensively used Business Connect for Trading Partner Administration.

Implemented the paper claims from Trading Partners (EDI 837), EDI 837 Institutional and professional claims.

Configured multiple protocols for Electronic EDI documents using TIBCO Business Connect. (RosetaNet and Business Connect Protocol)

Used File and AS2 Transport in Business Connect.

Actively Participated in design solution and identify different services as part of 837 EDI processing,837 Claims will be assigned a Unique Claim ID by Claim ID Service and then Claim Splitter will split 837 xml into multiple files

Upgraded and enhanced one of the high-traffic and high-visible projects in the company, the Transportation Management System TMS.

Upgraded BW 5.7 to 5.12 and iProcess to Active Matrix BPM

Played middleware design, implement and support role for the Claims Post Scan Process project.

Integrated several distributed inventory management systems using TIBCO EMS as the messaging backbone and Business Works to enable transformation of data.

Created TIBCO build and deployment scripts on Windows Servers.

Used AMX BPM Business Studio, for Claims Processing for design/modeling environment for composite model-driven process applications

Utilized Business Works to email various reports to business users and application owners.

Designed and implemented a global error-handling service to escalate and report errors and exceptions in real-time across the enterprise.

Worked on Agile which helps the stakeholders to incorporate changes during the sprints

Generated complex XML schemas to facilitate communication with legacy inventory management system.

Utilized several Transform XML activities to enable the transformation of XML into web ready HTML.

Created multiple processes using TIBCO Designer to facilitate the batch integration of suppliers and vendors.

Planned and coordinated integration and system testing with the enterprise testing organization and several external third party vendors.

Conducted testing of various business processes using TIBCO Business Works 5.x

Used SOAP, WSDL Activities for Web Services invocation in the process flow.

Developed Common Services (Auditing, Error Handling and Error Reporting) using SOAP and TIBCO Rendezvous.

Performed scripted deployments using the TIBCO provided App Manage utility.

Conducted manual deployments into various environments using TIBCO Administrator.

Conducted deployment of the new and existing EAR files.

Conceptualized and designed an enterprise logging framework to enable common logging and tracing amongst various TIBCO projects.

Provided 24x7 production support of several key TIBCO interfaces in an AIX environment.

Implemented an issue escalation process to identify critical issues and perform automated notifications and appropriate escalations.

Designed a content based routing process to identify incoming messages and route them to downstream systems based on content.

Demonstrated leadership experience in identifying and implementing appropriate technology solutions, in solving business problems, and supporting company strategies. Mentoring junior employees effectively.

Environment: TIBCO Business Works 5.7,5.12, TIBCO Administrator 5.7, TIBCO Designer 5.9, TIBCO EMS 5.2, TIBCO Hawk 4.7, TIB/File Adapter5.x, TIB/ADBAdapter 5.x, TIB/MQ Series Adapter, SOA, Web Logic 8.0, Java, J2EE, CVS, XML, HTML, SAP, UNIX, Windows XP. TIBCO AMX BPM

OfficeMax Incorporated, Naperville, IL Jan 2014- Nov 2014 TIBCO SOA Designer/Developer

Project Description: As part of NEON (New Electronic Order Network) project, OfficeMax affords the opportunity to redesign its Business Process Modeling on order-entry, inventory, and shipping in order to improve sales, customer service, business processes, and provide flexible architecture for future in-store initiatives. NEON will allow OfficeMax to replace the legacy OrderMax system in-store by rebuilding its order and returns processes.

Responsibilities

To review functional spec documents.

Created technical design documents.

Designed CDM (XSD) for sales orders, merchandise information and generated WSDL as per the requirements.

Used agile software development methods for early delivery and flexible response to change.

Designed and developed Business Works processes and exposed them as web services based on SOA standards using WSDL and Service palettes.

Developed interfaces to integrate various systems like ATG, POS, SAP, RACE, and AS/400.

Written Java code to create a unique number for every request sent to RACE.

Integrated SAP, AS/400 and Siebel CRM using TIBCO Adapters.

Involved in enhancements for the existing enterprise J2EE applications with SOA.

Implemented Load Balancing for client requests.

Implemented secured web services using SSL certificates based on SOA and tested with Soap UI.

Tested the services using LISA tool.

Responsible for technical specifications reviews, code reviews and end-to-end Testing.

Environment: HP UX 11i TIBCO Business Works 5.x, TIBCO TRA 5.x, TIBCO EMS 4.xx, TIBCO Administrator 5.x, TIBCO ADB Adapter, TIBCO SAP R/3 Adapter, TIBCO Adapter for IBM AS/400, TIBCO Hawk 4.x, Eclipse 3.2, TOAD, WinCVS 2.0.2-4

Xinthe Technologies Pvt. Ltd, Bangalore, India Oct 2012 – Dec 2013 TIBCO Developer

Project Description: The aim of the project is to integrate Order management, Warehouse management, Shipping and Handling management systems. TIBCO Business Works formed the core integration agent while TIBCO Rendezvous was used as the messaging backbone. The project involved the integration of Order management services with Inventory system, Billing, and Shipping modules. The project resulted in lower operational cost, reduced cycle time in processing real-time orders and better customer support. TIBCO InConcert was used to create manual workflows.

Responsibilities:

Involved in the analysis, design, development, and implementation cycles of the project.

Gathered the requirements and detailed specifications for the EAI implementation.

Installed Administration Server and configured Business Works components to communicate with Administration Server.

Configured TIBCO ADB adapter to interact with Oracle database.

Used both Certified (RVCM) and Reliable message delivery to transport messages.

Used JMS Queues for queuing incoming orders that are processed by the Order Entry System.

Configured design-time & run-time SAP R/3, Oracle ADB adapters to publish & subscribe business data real-time.

Implemented Error Handling in business processes and conducted unit testing, component testing and supported system testing.

Monitored and controlled the adapters and process engines using the TIBCO Administrator.

Documented the design of the workflow using Class, Message flow and Process diagrams.

Created deployment documents, deployment scripts & further supported the integration testing.

Environment: TIBCO Business Works 5.X, TIBCO Rendezvous, TIBCO ADB Adapter, SAP R/3 Adapter, TIBCO TRA 5.x, TIBCO Hawk 4.x, Oracle

Softtech Career Infosystem Pvt. Ltd, Bangalore, India Aug 2011 – Sept 2012

Jr. TIBCO Developer

Project Description: Project was started to integrate Philips semiconductors supply chain management legacy systems to automate transactions with suppliers and partners.

Responsibilities:

Involved in the Analysis, Design and Development of the project.

Prepared functional design and detail technical design documentation and worked on the design of the project.

Created queues, topics and required bridges for the multicasting requirements.

Developed the Business Works processes, which invoke the web services by using SOAP request/response.

Implemented validation logic to validate the input request.

Highly involved in testing the web services and other services of the project.

Implemented Common Services for Logging, Auditing and Error Handling purposes.

Handled production support activities.

Deployed the applications onto different environments by using TIBCO Administrator.

Created the required database objects like Stored Procedures, Triggers, and Functions for the integration.

Environment: TIBCO Business Works 5.x, TIBCO Hawk 4.x, TIBCO Administrator 5.x, TIBCO EMS 4.x, Oracle 8, Solaris, TOAD, Visio, MOSS, Clear Case, FileZilla, Mercury Quality Center, Hermes JMS, Altova XML Spy, HP-UNIX, WAS, Windows Server.

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