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Customer Service Sales

Location:
Brampton, ON, L6P 1K1, Canada
Posted:
December 09, 2016

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Resume:

Harman Ghumman ** Lucio Court

Brampton, ON L*P *K1

416-***-****

acxt8l@r.postjobfree.com

OBJECTIVE

Targeting an entry level internship role in marketing and business for the summer of 2017

SKILLS SUMMARY

Performance focused outlook with exceptional analytical capabilities

Highly effective leadership, self-motivational, and organizational skills

Excellent written and verbal communication and interpersonal abilities gained from customer service roles

Ambitious approach to innovative opportunities

Fast learner and keen to take on new responsibilities

Proficient in the use of Microsoft Office (Word, Excel, PowerPoint) and Adobe software

EDUCATION

Wilfrid Laurier University – Waterloo, ON September 2013 – Current

Communications Studies (Honours), Bachelor of Arts – 2018 Candidate

Universidad Francisco de Vitoria – Madrid, Spain August 2015 – February 2016

Business, International Exchange Program

RECENT WORK EXPERIENCE

Transcription Assistant

Wilfrid Laurier University – Waterloo, ON September 2016 - Current

Formatted academic manuscripts according to established guidelines

Recognised, interpreted, and evaluated inconsistencies, discrepancies, and inaccuracies in academic texts

Met quality and productivity standards

Understood legal implications and responsibilities related to the transcription of client records to protect the patient or intuition

Administrative Assistant

Ciot Habitat – Vaughan, ON May 2015 – August 2015

Supervised receptionist area, including greeting visitors and responding to telephone and in-person requests for information

Welcomed numerous visitors, including VIPs, vendors, and interview candidates

Obtained signatures for financial documents, designed electronic file systems and maintained electronic and paper files

Handled all media and public relations inquiries

Coordinated inventory orders, office supply purchases, and travel arrangements for production staff

Sales Advisor

Guess Clothing Store – Woodbridge, ON April 2015 – June 2015

Increased store sales by providing excellent customer assistance

Utilized excellent sales approaches such as maintaining strong product knowledge and styling capabilities

Ensured that products were available to customers and were folded and sized appropriately

Computed sales prices and total purchases

Described merchandise and explained its use and care to customers

Demonstrated superior communication skills in dealing with customers

Marketing & Communications Intern

Drop D Creative - Kitchener, ON September 2014 – April 2015

Created content for blogs, social media platforms, and press communication

Developed original custom graphic and digital designs

Produced print advertisements for newspaper, magazines, and catalogues

Planned, analyzed and implemented multi-channel marketing strategies to help clients meet marketing goals

Key Holder

The Big Leagues Store, Conestoga Mall - Waterloo, ON November 2014 – January 2015

Held responsibility of opening and closing the store

Managed the cash counter, collected cash and deposited it in safe hands or in security lockers

Ensured that a proper security system was established and functions of the establishment were running smoothly

Maintained a log of products sold and actual stock available in the store to detect potential thefts

Preserved the appearance of the store by stocking the shelves and boxes

Trained and supervised sales associates

Sales Associate

Jacob Boutique, Vaughan Mills Mall - Vaughan, ON April 2014 – September 2014

Attained sales quota and administered accurate transactions

Welcomed and greeted customers in a courteous and professional manner

Offered outstanding customer service by extending help in locating required goods and assisting in fitting rooms

Performed responsibilities of organizing and maintaining the floor in a first-rate visual presentation

Upheld friendly and professional behaviour with customers and co-workers

Team Member

Tim Hortons Restaurant - Woodbridge, ON May 2014 - July 2014

Took guest orders quickly and efficiently, and ensured accurate transactions at counters and drive thru windows

Maintained a clean work environment and dining space

Balanced serving multiple groups during a single period in a busy environment

Assembled and prepared food and orders and packaged take-out food

Stocked refrigerators and kept records of quantities of food used



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