John Reyna

Cell 713-***-****

Email: acxt4u@r.postjobfree.com

WORK EXPERIENCE

Technical Hardware Analyst

September 2013 - June 2014

City of Houston Houston, Texas

Government and Military

Maintained electronic perimeter and access equipment for various City of Houston administration buildings and public works installations. Maintained FEMA tier one responder testing requirements. Replaced faulty or outdated cameras, card readers and DVR servers. Retrieved video from DVRs to assist in police and C.O.H. internal investigations.

Field Technician

October 2006 - August 2013

Teletrac, Inc. Houston, Texas

Computer/IT Service

This position required me to work autonomously in the field installing and troubleshooting GPS Tracking Units on a wide range of vehicles from semi trucks to heavy equipment. Work involved use of laptop and working in coordination with tech support to troubleshoot networking issues. Duties also included maintaining an inventory of spare parts and returning RMAs via Fedex. Reports detailing work performed and charges to customer were submitted daily through salesforce. My time with this company allowed me to gain valuable experience dealing with shifting schedules and adapting to unexpected complications with equipment and vehicle compatibility.

Installer

June 2005 - February 2006

Fleet Safety Inc. Houston, Texas

Electronics, Components, and Semiconductor Mfg

My main duty at this company was to convert cars and trucks into emergency vehicles. I installed sirens, light bars, push bumpers, etc.. I also helped to train new Installers. Shortly after starting with this company I was assigned to a dedicated project which spanned 5 months. My task was to convert Ford Excursions into Houston Fire Department captain’s vehicles and to supervise less experienced installers who assisted me with the project. Other projects included a remote start alarm I installed into HPD Police Chief Hurt's city issued Expedition and two canine unit conversions for Harris County's "Animal Police".

Shop supervisor

December 2002 - October 2004

Fry's Electronics Houston, Texas

Electronics, Components, and Semiconductor Mfg

I was responsible for supervising and training three installers who had very little experience. Within two months my shop was consistently one of the top three performing install bays in the company. My job duties consisted of tracking the shops labor performance, ordering and inventory of shop supplies, keeping customer lobby neat and shop well organized, maintaining the sound and video displays within the store and assisting with sales. I also did weekly "comp shops" of neighboring stores installation and product pricing.

Supervisor

June 2002 - October 2002

Trinity Construction Company State:Texas

Construction - Industrial Facilities and Infrastructure

I was responsible for supervising three furniture movers for a company that did mold remediation. We would remove and warehouse clients furniture while their homes were being treated for mold. Although this job was not related to installation I gained valuable experience in dealing with a variety of personalities and making decisions in a stressful environment. This experience helped me tremendously when I became a supervisor at Fry's.

Installer

June 2000 - June 2001

Austin Radio & Speedometer Houston, Texas

Electronics, Components, and Semiconductor Mfg

This company specialized in factory Bose car audio repair. We serviced high end vehicles such as Mercedes, BMW, Acura, Infinity, etc.. I was also responsible for greeting customers as they arrived at the business and doing preliminary diagnostics and estimates for repair. Additional responsibilities included shop maintenance, inventory control, shipping and receiving and managing the business when the owner was out. I also gained valuable experience towards becoming a shop supervisor from this job.

EDUCATION

Some College Coursework Completed,

August 1989 - July 1990

San Jacinto/ Airline pilot training program Pasadena, Texas

SKILLS

Installer

Expert

shop supervisor

Expert

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