Customer Service Representative

Teresa Segura

** ****** *** 60-707-***-**** acxt30@r.postjobfree.com

Objective

Seeking career opportunity in customer service

Experience

SPCM Office Assistant/Recruiter SPCM

California Conservation Corps, Chico, CA

08-2015 – Current

Establish recruitment requirement by studying organization plans and objectives. Build applicants source by contacting community services, colleges, employment agencies, recruiters and internet sites. Determine applicant qualifications by interviewing and analyzing response. Conduct orientations and presentations. Data entry, multi-line phone and Microsoft computer applications

Customer Service Representative

Advance America Cash Advance, Oroville, CA

10/2012 – 08/2015

Attract potential customers by answering product and service questions; Suggesting information about other products and services. Open customer accounts by gathering and recording personal information. Maintain customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; explaining the best solution to solve the problem. Identify Customer, validate cash check. Prepare personal Money orders. Receive and verify loan payments, record all transactions promptly, accurately and in compliance to company procedures. Balance currency, cash checks and money orders in cash drawer at end of each shift. Process checks, fees and money orders

Education

Degree obtained

Oroville Adult Education, Oroville CA

06/2009 High School Diploma

Some collage

Skills

Excellent customer service, bilingual/Spanish, attentive listening communication skills, clerical, administrative, cash handling, sales and customer service experience

References

Vanessa Phanor, California Conservation Corps

Work 530-***-****

Cell 530-***-****

Charel Christian, Advance America Cash Advance

Work (530) 543- 4853

Cell 530-***-****

Bonnie Harris, Mains’L services Inc.

Cell 530-***-****

Contact this candidate