Everett H. Smallwood Jr

**** ******** ****** ************, ******* 32206

Cell: 904-***-**** email: acxsob@r.postjobfree.com

UNIX / Linux Administrator

A results-driven IT professional with Unix and Linux infrastructure experience in the technical support, maintenance, implementation, and problem solving skills for multiple UNIX, Linux and Windows platforms. Proficient utilizing tools to diagnosing and resolve TCP/IP network issues. Possess strong in-depth knowledge of high volume production environments and architecture with various components as well as competency in performing system backups, scheduling and restores.

TECHNICAL EXPERTISE

Demonstrates excellent troubleshooting and diagnostic skills in determining the cause of an issue or error in a network environment and the development of methods to address issues utilizing strong written and oral communication skills with a positive attitude.

Diagnosed and resolved network connectivity issues and infrastructure components including supporting servers.

Developed strong hardware, software and installation skills using UNIX, Linux. Experience with SSH / SFTP, Apache, MySQL,Symantec Anti-virus, Norton utilities, KVM, Sun VirtualBox, VMware software installations and operations. Arc Serve IT Backup, Veritas Netbackup, Disaster Recovery and manual backup procedures.

Experienced in Network Design, implementation changes, network monitoring using Nagios, Webmin, Cacti and maintenance of LAN /WAN systems, DNS, DHCP, TCP/IP, SNMP, VPN, FTP, LAMP administration, OpenLDAP, and Active Directory.

Educated in CISCO core technologies, practices, and structure of LAN /WAN systems and components. Routers, Hubs, Switches.

3 years experience supporting over 10 clients with Project Management developments and implementation on an ongoing basis and often called upon as a subject matter expert.

Updated Operations manual documentation and trained 8+ new members to be proficient in server clustered and load balancing environments.

EDUCATION

A.A. Degree in Liberal Arts 2001 Scott Community College, Bettendorf, IA

PROFESSIONAL EXPERIENCE

Hewlett Packard / Deutsche Bank Jacksonville, Florida December 2013 – July 2016

UNIX / Linux Systems Administrator

System administration on AIX, Solaris and RHEL 5 and 6 Linux physical and virtual servers. Performed user administration, authenthication through NIS, Active Directory and OpenLDAP. Provided Infrastructure support with SSH, NFS, NTP, DNS and DHCP administration support. Configuration of remote access via HP OA / HP-iLO, impitool on HP BLADE chassis, enclosures and individual servers in different bays. Worked with various Filesystems and troubleshooted connectivity issues for Enterprise networks and customers. Configured Network interfaces with bonding solutions for HA and load-balancing. Assisted in the support of HAProxy and Web proxy environments. Provided Sudo privileges for users, groups, NIS netgroups and monitoring of network. Supported application teams and issues with system resource distributions. This includes installation, configuration, troubleshooting and monitoring as well as failover operations with VCS. Monitored systems performance and ensured compliance with Bank and federal security standards. Supported Disastor Recovery Exercises on a Global basis. Assisted as Shift Lead and Queue Management for Global US UNIX Team. Configured and administered Apache with administration of MySQL and Oracle / RAC databases running on Exadata Servers and Infiniband networks. Assisted in clustering of NFS filesystems, databases and Cloudera / Hadoop clusters. SAN volume administration and troubleshooting of shared storage issues running on HBA / Fiber Channel, Iscsi and multipath connections. Supported high volume EMC storage running on EMC Symmetrix, PowerPath platform / HA ASM servers and ASM storage for Oracle RAC clusters. Worked with disk management utilizing LVM, VCS and Solaris Volume Manager. Configuration management administration with Puppet, YUM, RPM package management tools running on VMWARE ESX/ ESXi and KVM virtual machines. Supported Kickstart, PXE boot network installations for new server rollouts. Created maintenance slots and scheduling for servers within various datacenters globally. Assisted in the workflow of Global Change Management with Incident, Problem, Capacity Planning, Change, Release and Configuration management of servers in datacenters globally. Assisted with backups for OS and databases with Tivoli Storage Manager. BASH, Perl, Python, PHP and Ruby programming languages skills. Experience with Server HW / SW issues that assists with datacenter maintenance and interaction with vendors, clients, and other teams.

Rackspace Hosting San Antonio, Texas October 2011 – April 2012

Linux Systems Administrator

Performed LAMP stack systems configuration and administration of customers servers in a Enterprise Web Hosting environment. Daily usage and configurations of SSH, FTP, SUDO, HTTP(S), SNMP. Configured and administration of Apache, DNS, Sendmail / Postfix, NFS v3 & v4, MySQL. Configuration management and Provisioning utilizing Puppet and KVM. OS hardening, security and load balancing of customers servers. Configured NAS, SAN, and any configurations utilizing device- mapper. Worked and assisted with Cloud computing technologies. Setup and administration of Enterprise MySQL databases, clusters, replication and RHEL clustering. Worked with SAN Team in formatting, partitioning drives utilizing LVM and Device-Mapper. Also mounted and tested network for availability and Firewall issues. Set up RHEL clustering for FCOE, ISCSI appliances with fencing and CMS. Worked with OpenLDAP Authentication and permissions as well as user management. Performed patching and software updates as well as updating PCI-compliant clients. Installation of SSL Certificates and testing on web servers and load-balancers. Configured and maintenance of Nimbus, Cacti, and Nagios monitoring agents and systems in an Enterprise level Environment. Performed Networking testing with ping, traceroute, Netstat, Netcat, tcpdump and various tools for Network connectivity and availability. V4 IP administration which includes Interface Bonding / Teaming. Remote access with impitool,ILO and DRAC on HP Proliant and DELL servers. Also worked with Network Security on VLAN setup for switches and and Routers/ Routing protocols. Setup of email system for Postfix and Sendmail. Installation and configuration of SophosAV and ClamAV on remote and local systems. Assisted the clients with HelpDesk and ticketing support. Worked service tickets and proactively interacted with customers and IT Storage, Security, Backups and Database Teams with issues relating to hardware, network storage and administration of our clients servers and network devices. Demonstrated the ability to work with other members of IT Teams, vendors, management and legal teams to resolve ServiceNow tickets and maintain support on conference calls and bridge-lines.

BTG- Bray and Lunsford, P.A. Jacksonville, Florida June 2009 – Jan 2010

Linux Administrator

Performed server backups utilizing UNIX/ Linux crontab entries and Open Source software in a UNIX/ Linux, BSDi and Windows environment. Operated backups to tape and SNAP drive devices for imaging.Set up and configuration of Apache Web and Squid proxy servers. Performed daily Systems Admin functions dealing with users, group management, permissions, security, maintenance, installation, documentation and centralizing the network through an OpenLDAP installation and configuration of all servers and network equipment. Installed and configured the Accucobol-GT Cobol application and participated in the testing and configuration of HP and DELL servers for operations. Administration of Sendmail for company satellite and remote locations. Set up and administrated utilizing the LAMP stack.

Fidelity Information Services Jacksonville, Florida Oct 2005 – Jan 2009

Senior Distributed Computing Analyst

Monitored and managed financial applications and products running on UNIX AIX, Sun Solaris, Red Hat Linux / Cent OS, Ubuntu and Windows server clustered / load–balancing environment utilizing net tools such as Nagios 3. LAMP administration and configuration. Utilized BASH, Perl and Python scripting languages for administrative tasks. Assisted Application Development with C programming.

Sun Solaris and AIX Administration duties including installation, configuring, and hardening of OS. Patching, permissions, and troubleshooting in an Multi-Architectural environment. Assisted in the implementation of new anti-fraud, child support non payment and mortgage applications and processing running in multi-location distributing environment. Ran UNIX shell scripts for transmitting and receiving daily Federal Reserve files for FNIS clients. Submitted queries to MS SQL Server 2000 for updates to distributed databases for the tracking of clients’ records. Utilized dial in remote access to monitor and run financial products software and applications for 10+ clients and the support of FIS and client servers. Trained fellow team members to be proficient with the processing and support of various clients and vendor applications and / or tools. Assisted in Project Management activities which included testing and verifying connectivity and permissions access issues. Utilized Service Center help desk software to provide tracking of SLA deliverable and informational tickets as well as escalation to support teams for issues as they arise. Assisted customers and support teams via bridge-lines, tech bridges, and conference calls and DRP exercises. Assisted Systems and Network Administrators with migrations to upgraded servers and new equipment.

Aerotek- IBM Consultant Jacksonville, Florida Jun 2004- Feb 2005

Field Service Technician

Installed and maintained automatic self checkout lanes using Windows 2000 in large department stores in the Continental United States. Installed IBM Blade and HP Proliant servers utilizing Red Hat Linux 9 and CentOS. Server building, configuring services, maintenance of server and patching at clients location throughout the continental US. Installed and maintained Diebold CCA / MMD, DeLaRue, and Lefebrure ATM machines and POS automated systems. Configured and adjusted Magellan Scales. Installed VeriFone POS (Point of Sale) equipment. Installed Windows XP OS using Symantec Ghost32 8.0 Imaging software. Data migration of PC and peripherals utilizing Active Directory. Trained associates on the corrective and preventive maintenance of machines as well as diagnostic checking and parts ordering. interfaced with Help Desk on software and hardware issues. Coordinated with Management on upcoming Project Management activities. Interacted with the general public and customers for operation and usage of Windows NT network systems.

Royal Neighbors of America Rock Island, Illinois Jan 1999- Mar 2004

Technical Support Associate/ Computer Operator

Set up and ran LifePro production cycles on a Windows NT/2000 server and MS SQL server. Ran MS SQL data repository refresh for customers. Performed Document Imaging for our customers including the processing, compression, storage, printing, display and archiving of such images. Performed help desk functions utilizing HEAT issue tracking software. Operated Veritas NETBACKUP software and HP/ Compaq robotic library to backup data and maintain archives. Ran DOS and batch jobs on several Windows 2003 terminal servers. Created procedures manual for the Computer Operations position and trained peers. Assisted in the migration of Network from Novell to Windows NT/ 2000 platform. Updated and refreshed SQL Data Repository on a daily basis and submitted data to company website. Maintained asset tag information for IT Department’s equipment. Ran print jobs and inventory on CANON and HP LaserJet printers. Performed Helpdesk functions and support.

Procter and Gamble Manufacturing Iowa City, Iowa Jan 1997- Oct 1998

Production Technician

Dynamic Systems operator utilizing Honeywell TDC3000 computer systems as well as Allen Bradley PLC instrumentation. Performed maintenance and upkeep of equipment and documentation records. Received MSDS training on chemicals and PPE. Forklift and Warehouse operations that required data input on a HP interface in a Windows 98/ 2000 environment. Created procedural manual and trained team members on Warehouse and Supply functions. Member of Microbiological team for the sanitation and processing equipment for a 32-member team.

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