Martin L. Cousins

**** ********** ****

Columbia, SC 29206

C 803-***-****

H 803-***-****

acxslv@r.postjobfree.com

Professional Profile

Management professional with 20 years of progressive experience in strategic planning, improving operational efficiency, team building and project management. Proven ability to grasp complex concepts, identify and solve problems and implement action plans that optimize productivity and profitability.

WORK EXPERIENCE

Staffmark Blythewood/Orangeburg, SC

On-Site Performance Manager October 2015 to Present

Manage Output Solutions, Productivity based staffing mode to achieve targeted GP% and operational objectives

Direct supervision of 50-100 employees including monitoring assignments, coaching, counseling and corrective actions

Ensure work cells are adequately staffed to required capacity, make adjustments based on workflow requirements. Interview, hire, conduct orientations and training to meet staffing demands

Develop best practices and work instructions, design and implement production tracking tools, report results and set performance metrics

Meet with customer management teams for strategic planning and to forecast production, address operational concerns and report KPI results

Penske Logistics Monetta, SC

Operations Manager July 2015 to October 2015

Provide direction and leadership to staff to ensure customer requirements are met while meeting goals and objectives

Create and foster a relationship with the customer to facilitate operational stability.

Ensure that all supervisors understand business objectives

Utilize team to identify operational improvements in areas such as route and schedule optimization, trailer loading and systems accuracy

Develop and execute financial (P&L) and operating plan, identify issues with the operating metrics and ensure customer billings and associate payroll are prepared timely and accurately

Monitor and improve safety program and ensure work place safety, identify and correct unsafe conditions and ensure compliance with all applicable regulatory agencies and company policies and procedures.

Monitor and improve fleet/equipment utilization

Restaurant Technologies, Inc. Columbia, SC

General Manager October 2005 to June 2015

Managed the profitability of two depots (P&L) to include achieving budget objectives, inventory management, meeting installation objectives, and insuring accounts receivable controls.

Delivered outstanding customer service maintaining ratings of over 95%.

Recruited, hired, trained, managed, and retained a superlative team of qualified technical and management personnel.

Developed bench strength leading to promotion of new managers.

Ensured all quality standards and regulatory requirements are adhered to and enforced including DOT, OSHA, and HACCP.

Southern Glass & Plastics Company Columbia, SC

Branch Manager/Warehouse manager August 1999 to October 2005

Responsible for all aspects of P&L for two operational branches and central warehouse distribution center

Recruit, hire, train and manage daily activity of all employees in multiple departments including customer service, sales, and technical personnel

Negotiate contract pricing with vendors, procure stock items and maintain inventory control

Maintain strict quality control and Federal Motor Vehicle Safety Standards

Supervise maintenance of all fleet vehicles and equipment

Cousins Ag. Products, Inc. Newberry, SC

Plant Manager December 1989 to May 1995

Supervise production and maintain strict safety and quality control standards

Manage team of drivers and production staff and scheduled timely product delivery

Purchase materials and equipment related to manufacturing

Supervise maintenance of fleet vehicles and all equipment related to production

Assist with accounting functions including receivables, payables and payroll

EDUCATION University of South Carolina Columbia, SC

Bachelor of Science in Business Administration for

Management and Management Science

Majors in Entrepreneurial Management and Management

Information Systems

SKILLS AND ACCOMPLISHMENTS

Developed and successfully executed a roll out installation plan nearly doubling the customer base in an eight month period

Achieved Presidents Club award for top performers in 2007, 2009, 2012, 2014

Nominated for General Manager of the year 2009, 2014

Ranked #1 facility for 3Q 2007 - #2 for the year 2007

Exceeded sales and install plan for 3 consecutive years

Improved and expanded weak operational department and developed a marketing program leading to a 30% increase in revenue

Organized and headed a training program resulting in a 3% packaging error reduction and improved efficiency

Developed standardized customer service training and practices leading to reduced turn over, improved efficiency and morale

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