Customer Service Sales

Jamie Sup

970-***-**** *****.***@*******.***

OBJECTIVE

To obtain a position where my reliability, good judgment, broad business experience and maturity will benefit my employer.

RELEVANT SKILLS

Loyal, dedicated, and dependable

Ability to work calmly and effectively under pressure

Very positive, adaptable, thorough and dedicated

Easily follows written and oral instructions; works well with a team and individually

Excellent customer service skills; friendly, courteous and respectful

Sensible, clear-thinking, observant and careful

Understand importance of attendance and punctuality

Proficient in 10 key

Utilization of time management and ability to prioritize tasks

Provide acute attention to detail and well organized

EDUCATION

IBMC College Greeley, CO

Associates of Occupational Studies Degree – Medical Assisting October 2017

President’s List and Dean’s List - GPA 3.92/4.00

EXPERIENCE

Newco Inc. Greeley, CO

Various positions throughout the company August 1991 to April 2016

Performed all tasks relevant to accounts payable and receivable

Initiated expansion of my responsibilities and knowledge so initially selected the Sales and Quotes department: performed inside sales; answered calls from customers inquiring about products and pricing, provided quotes, completed and processed sales; initiated calls

Conducted outside sales: cold called customers and paid visits to existing customers to increase sales and maintain customer loyalty

Initiated receiving training in Shipping and Receiving: shipped and received merchandise: kept careful records of damaged merchandise, any shortages or overages to ensure inventory accuracy

Quality Assurance: conceived, established and managed a system to ensure customer orders where shipped completely and accurately: process still in place

Inventory Control: completed monthly inventory of several hundred products to keep

within a 95% accuracy margin; researched out-of-line items and adjusted as appropriate

Product ordering: ensured inventory of most commonly ordered items by customers was on hand at all times and available to be shipped immediately

General office work including professionally responding to phone and walk-in customers, data entry, correspondence, mail handling, appointment management

VOLUNTEER

Platte Valley Cheer Coach 2014-2015

Northridge High School Cheer Coach 2010-2012

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