Alan LaMunyon

**** ********* *****

Green Bay, WI 54313

920-***-****

Email: acxsjq@r.postjobfree.com

Summary:

- Production Tech skilled at quickly learning new processes, technologies and machinery.

- Manufacturing professional bringing 4 years in production as well as forklift operation and Assembly Line Worker.

- Safety-conscious with a strong attention to detail, working with others and meeting production deadline.

- Customer Service Associate dedicated to providing the highest level of customer service.

- Outgoing and efficient with the capacity to multi-task.

- Self-directed and self-motivated team player who also works well independently and a team player.

- Department Manager with 11 years in retail sales.

- Coaches and encourages an enthusiastic and supportive attitude.

- Areas of expertise include inventory, exceptional customer service. Reliable and friendly who quickly learns and masters new concepts and skills. Highlights:

• Strategic thinker and Strong organizational skills

• Welding tool operation

• ISO 9000 trained

• Industrial and commercial painting experience

• Top sales performer and customer service expert

Accomplishment:

• Promoted to Department Manager after 3 months in the Retail Associate position.

• Maintained monthly sales goals and listed as 2nd in Regional sales 3 months straight.

• Used operational knowledge of systems, parts and components to solve problems that arose during assembly.

Experience:

Bay Manufacturing, Green Bay- 05/2016-06/16

Production Tech

• Responsible for operating assorted production machinery such as Mold Pack and Die Presses.

• Responsible for completion of orders.

• Producing quality product

Burlington Coat Factory, Green Bay – 11/2015-04/2016 Department Manager- Men’s Clothing

• Cross-trained and provided back-up for other customer service representatives when needed.

• Computed accurate sales prices for purchase transactions. Answered customers’ questions and addressed problems and complaints.

• Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback.

• Completed floor replenishment to guarantee size availability and promote customer satisfaction. Processed shipments and maintained organized stock shelves. Marked clearance products with updated price tags. Office Depot, Green Bay – 05/2009-10/2012

Computer Consultant, Tech

• Performed diagnostic tests and repaired malfunctioning hardware and software.

• Troubleshot issues and resolved problems accurately and efficiently.

• Diagnosed, installed, configured and repaired computer systems and software. Resolved technical issues.

• Answered customers questions and addressed problems and complaints in person and via phone. Opened and closed the store. Kept the showroom clean and maintained neat, orderly product displays.

• Marked clearance products with updated price tags. Kept current on market and product trends to effectively answer customer questions. Stocked and restocked inventory when shipments were received. Maintained and counted inventory. Wise Magic LLC, Green Bay – 12/1999-02/2009

Computer Consultant and Tech (self-employed)

• Refurbished used computers and technological equipment.

• Setup and configured networks, desktops, laptops, printers.

• Installed motherboards, processors, RAM and graphics cards.

• Repaired and reinstalled software.

• Performed desktop and laptop repairs, Troubleshot issues and resolved problems.

• Diagnosed, installed, configured and repaired computer systems and software MCL IND, Pulaski – Production Tech 05/1998-02/1999

• Interpreted prints, drawings and sketches.

• Assembled components with hand and power tools.

• Forklift operator.

• Terminated wire harnesses and basic wiring for controls, basic panels and fan motors.

• Proposed process improvements to increase quality and efficiency.

• Reviewed and verified all work was in compliance with sales orders and customer requirements.

Education:

1990 - Elko Community College, Elko, Nevada - GED

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