Customer Service Microsoft Office

Denora Taylor

**** ****** **** **********, ** ***37

****************@*****.*** 513-***-****

Profile: Professional with over 15 years’ experience in customer service. Interested in working in fast-paced office environment. Strong work-ethic and motivated to accomplish tasks in a timely manner.

Skills:

Microsoft Office (Word, Excel, Outlook)

Attention to Detail

Bookkeeping

Time Management

Communication: Written and Oral

Team Player

Work Experience:

Fifth Third Bank Cincinnati, OH August, 1995-May, 2016

Receiving Specialist 2004-2016

Recorded shipment data and financial transactions

Sorted inter-office mail and placed into proper tubs

Reported missing transactions to Lead and management team

Data Entry 1995-2004

Processed account transactions from checks

Researched missing account numbers

Verified and balanced incorrect department entries

Sovereign Imperial Adhesives Inc., Cincinnati, OH August, 1985-November, 2002

Office Clerk

Analyzed billing reports

Processed vendor payments and weekly payroll

Followed up with vendors as necessary

Education:

Southern Ohio College Cincinnati, OH

Associate Degree-Computer Science

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