Dennis Blount

acxsgy@r.postjobfree.com 707-***-****

Technician

Exposure and experience using enterprise software like SAP, Servicenow training completed (11/2016), ITIL Foundation Certified. A+ Certification (2010). Excellent communication skills, quick learner with good listening skills. Computer proficiency with Microsoft Outlook, Word, Excel, PowerPoint. Ability to work in a fast-paced, high-volume environment. Excellent organizational and time management skills.

Core Competencies

ITIL Foundation v3 Certified

Analytical Software

CPR Certified

A+ Certified

Data Base Query

(Healthcare Provider Level)

ServiceNow Certified

Computer Based Training

Veteran

Experience

Intern (ITIL/ServiceNow) – Npower Alameda, CA 09/2016 – 11/2016

Completed an 8 (eight-week) internship as a ServiceNow Administration and ITIL Foundation Library, implementation, design, defining Service Level Agreements (SLAs), notifications and reports.

Quality Control Inspector (Contractor) - United Technologies Aerospace Systems (UTAS), Suisun City, CA 04/2015 to 09/2016

As a Quality Control Receiving Inspector, perform First Article Inspection of aviation components, parts, subassemblies,

Including electrical harnesses and cabling protection per AS9102 Military Standards (AS9100 General Standards).

Generated nonconforming reports for any products that failed to meet customer specifications and standards.

Quality Control Inspector (Contractor) - Transpac Import Inc. Vacaville, CA 12/2014 to 04/2015

Read and interpret standard blueprints. Skilled using a variety of measurement equipment including calipers, test indicator, micrometer, dial indicator.

Conduct routine sampling of in-process orders and inventory cycle counts to validate quantities match systems records

Quality Control Inspector (Contractor) – Abbvie Waukegan, IL 9/2013 to 11/2014

Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, and stability samples.

Performed visual inspections of finished products.

Participate in out-of-specification and failure investigations and recommend corrective actions.

Transportation Security Officer - Transportation Security Administration & DHS Chicago, IL 10/2012 to 5/2014

Inspected carry-on items, using x-ray viewing equipment, to determine whether items warrant further investigation.

Checked passengers' tickets to ensure that they were valid, and determine whether passengers required special handing.

Education

Associate of Arts, General Education

National University 4141 Camino Del Rio South, San Diego, CA

Some course on Computer Networking

Robert Morris University, Waukegan, IL

Military Service

U S Navy

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