Michael Ginzburg

201-***-**** **-** Ellis Avenue, Fair Lawn, NJ 07410 acxsas@r.postjobfree.com

Quality Assurance Specialist with more than 15 years of experience in manual formal/exploratory, and automated testing of GUI, back-end, and middleware for web-based, real-time, and client/server applications in PC, UNIX, MAC environments for Fortune 500/startup in-house projects and external clients. Practical knowledge of Agile methodologies, System Development Life Cycle (SDLC), ISO 9001 and IEEE standards, CMMI, Rational Unified Process (RUP), industry best practices and test strategy. Strong skills in utilizing automated scripts using HP/Mercury Interactive, IBM/Rational, and open source tools. Excellent analytical skills.

CORE STRENGTHS

High motivation and discipline.

Excellent communication with all project stakeholders.

Troubleshooting and problem solving.

Effectively managing conflicting priorities.

Attention to details.

Ability to multi-task and meet deadlines.

Customer driven.

QA process development and improvement.

Supporting on-site/offshore/virtual multi-cultural teams.

Effective individual contributor and devoted team player.

TECHNICAL SKILLS

OS and Platforms

MS Windows, UNIX, Linux, .Net, Java/J2EE, JavaScript, XML, HTML, Mainframe.

Automation and testing tools

Selenium, JMeter, SauceLabs, WinRunner 7.0-9.2 / LoadRunner 8.1 / 9.1, SQA Suite (5.0 / 6.1), QA Partner (3.1 / 4.1), QuickTest Pro 8, Fiddler, HttpFox, Firebug

Methodologies

Object-Oriented Agile Development (OOAD), SDLC, Rational Unified Process (RUP)

Defect and process management tools

TFS, Rally, Win SharePoint, Rational ClearQuest 7-8, ClearCase 7-8, HP Quality Center 9-10, TestDirector (6-7), JIRA/Atlassian, Trac/Edgewall, Mantis, TeamTrack 4.02, Lotus Notes 6.5, TestTrack Pro 4.6, StarTeam Enterprise 5.2, Visual Source Safe.

Databases and Frameworks

Oracle 9i / 10g / 11g / 12c, MySQL5.0 / 5.6, TOAD 9.5 / 12.0, MS SQL Server, Netezza, Hadoop, Sybase, MS Access, Phoenix DB, ETL

Software applications

Lotus Applications, MS Office, MS Project, MS Visio

Reporting Tools

Business Objects 6.0 / 6.5 / XIR2, Jasper, Cognos ReportNet, Crystal Reports XI, Actuate 9

PROFESSIONAL EXPERIENCE

Sr. QA Analyst, SigmaCare, New York, NY 03/2015 – 08/2016

Tested comprehensive electronic health records (EHR) technology solution with advanced clinical decision support, analytics and financial tool in Agile development environment using SCRUM framework.

Managed Hot Fix tracking process to escalate, address and properly document the urgent issues.

Managed offshore automation team. Provided Test cases and created acceptance process for automating the manual Regression testing when appropriate.

Participated in grooming sessions to verify user stories’ accuracy and provide input for Product Design Team.

Provided input for Knowledge Management Team to create User Manuals for new functionality.

Established and managed Acceptance (UAT) process for end users. Provided Demo/user training. Participated in UAT with the stakeholders and conducted smoke test in Production upon Go-live.

Organized cross application training/knowledge transfer for QA/technical staff to optimize resources and increase test efficiency.

Sr. QA Analyst, AMC Health, New York, NY 02/2013 – 12/2014

As part of Agile development team with SCRUM framework tested FDA-approved CareConsole web portal, which processes comprehensive, secure real-time data for customer enrollment, home monitoring equipment install/retrieve, patient’s live biometrics, medications intake, symptomatic and behavioral assessments via IVR (Interactive Voice Recognition). It allows clinicians to review real-time data, analyze trends and patterns to provide better health care, prevent readmission to hospitals, and lower cost, following HIPAA requirements and standards.

Streamlined client’s Requirements; reviewed Epics and Features; developed Test Plans, User Stories/Test Cases to cover GUI/Functional Spec, and Data Model.

Managed offshore teams for entire QA process, defect detection/verification, bug tracking and test status reporting.

Executed test cases to verify front-end and back-end for data accuracy on a global scale in real processing time in pre-production environment. Conducted data integrity and validation of multiple views and reports in .NET/ SQL Server environment using queries via MS SQL Management Studio.

Verified issues reported by Production and Customer Support. Assigned resources, resolved ad-hoc issues with apps teams. Defined and ran Regression suite for Data Warehouse migration from CDI to Windstream centers.

Michael Ginzburg 201-***-**** acxsas@r.postjobfree.com

QA Consultant, Active Health Management (Aetna), New York, NY 01/2012 – 01/2013

Tested ‘Element Builder system’ and other tools providing predictive analytical model to medical physicians/care givers based on the patient data and medical record compliance to reduce health risk and healthcare cost by writing clinical rules and grouping Health industry standard codes and Reference data into descriptive categories.

Reviewed Requirements, developed and executed Test Plans/Scenarios/Cases; verified data accuracy and integrity of web pages and reports by Oracle 10g/11g queries via TOAD; tracked defects, and reported test execution.

Communicated with end-users during Pre-testing, Integration, System Test; provided guidance and support to user community during UAT and Production testing. Incorporated user feedback and issues found after deployment into test coverage to maximize test effectiveness and minimize risk.

Software Quality Specialist, Adobe Systems, New York, NY 10/2010 – 12/2011

Tested online audience data management system, used by digital advertisers and publishers to leverage their data assets to help sales success drive.

Instilled and followed test components of Agile development and SCRUM framework into QA activities.

Developed test plans, business scenarios, test procedures; executed test cases following User Story and verifying Business Rules and data collection accuracy. Verified front-end placement and back office support for setting user’s traits and segments to track ad campaign success.

Led Security testing for all application components.

As part of Grey Box testing, ran various Jasper reports in Netezza environment, Campaign Performance Dashboards, and custom reports in Adobe Flash environment using MySQL queries via NavicatLite.

Designed and implemented automated test suites for REST based web services using JMeter. Created processors that parse Restful API response in XML and JSON format and use results in subsequent requests.

Conducted Load distribution testing for Sticky sessions IP-based Load balancer to confirm application stability under load.

QA Analyst, MMC (Marsh & McLennan Companies), New York, NY / Hoboken, NJ 03/1998 – 09/2010 Supported domestic and offshore QA teams to successful project completion of MMC Integrated Solutions for

Insurance Services (ISIS) - for life/health, professional liability, property/casualty insurance programs, Annual Disclosure (AD) - for Client Executives to meet compliance requirements and to process AD statements for clients, Global Broking Tracking System (GBT) - to manage and track workload and clientele of Global Brokers.

Championed earlier QA involvement in analysis of Requirements and Design for Agile software development; streamlined test activities, which decreased the overall project cycle duration by 12 %.

Developed Test Plans, identifying scope, types of testing, resource allocation, risks, and deliverables (Test Execution Reports, Requirement Traceability Matrix). Defined business scenarios, test procedures and test cases. Produced reusable test libraries for Regression and Change Impact suites in Quality Center/TestDirector.

Identified impact and risk of planned IT releases or infrastructure changes on the AD and ISIS applications. Organized and conducted peer review and Project progress meetings with appropriate teams.

Led Output documents/Reports System Test. Wrote test plans, designed and executed test cases and scripts, including data verification and validation. Performed ETL data transformation testing.

Organized data security and integrity testing for highly sensitive, encrypted financial data in Oracle 9i environment using SQL queries via TOAD.

Created test files and performed data load/transform/unload processes in UNIX environment for ISIS.

Reported bugs and interacted with developers to resolve them. Designed and maintained comprehensive metrics to track and present testing progress to upper management.

Automated testing for multiple GBT modules using WinRunner and executed automated test scripts and Data Driven Tests (DDT) for Regression testing which decreased test cycle time by 15%.

Performed functional design testing for Direct Commission Tracking (DCT) AS400 platform application for sales/finance departments, and Global Reporting Portal (GRP), a common web UI to all Marsh applications, facilitating reports to the business users.

Managed Production System Support testing team. Assigned resources, resolved ad-hoc issues with apps teams.

EDUCATION / PROFESSIONAL TRAINING

Introduction to Selenium, RTTS, Inc. Course, New York, NY 2011

Agile principles and Test Driven Development, RTTS, New York, NY 2010

Reporting with WebIntelligence 6.0, Business Objects Course, New York, NY 2004

Business Objects WebIntelligence 2.5 / 2.6, Business Objects Course, New York, NY 2003

WinRunner WEB, Mercury Interactive, New York; Web/eBusiness Testing, SQE Course, Austin, TX 2000

Problem Solving and Decision Making for Technical Professionals, AMA Course, New York, NY 1999

Leadership Skills and Team Development for Technical Professionals, AMA Course, Chicago, IL 1999

BS, MS, Mechanical Engineering, Technical University, St. Petersburg, Russia

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