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Customer Service Part Time

Location:
Dubai, DU, United Arab Emirates
Salary:
500$
Posted:
December 08, 2016

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Resume:

CURRICULUM VITA

Haitham Abou Zahr Eng.

Nationality: Lebanese

Place & Date of Birth: Saida – 1/1/1986

Contact number: Lebanon: +961-***-**-** / Dubai: +971-***-**-**-** E-mail Address: acxs89@r.postjobfree.com

VIZA: Working Visa

OBJECTIVE

Aspiring for a challenging career that consistently refines my skills & enable me to play a dynamic role in realizing the goals of organization and to continuously upgrade myself with the organization in which I am employed. EDUCATION

2009 – 2014 Belarusian State University of Informatics & Radio Electronics – Belarus/ Minsk

Telecommunications Security & Networks

Decryption/encryption Data Streaming Protocols

2005 – 2008 New Sidon Center for Arts - Saida/Lebanon

Accounting and Informatics

Computer literacy & Accounting

2004 N.E.I.G.B - Saida/Lebanon

WORK EXPERIENCE

2015 -2016 Arabian Discovery for Tours and Travels – UAE/ Dubai

Desktop & Networking Administrator & Call Center Technical support

Customer services, first line support & processing visa applications

Install, implement & maintain telecommunication equipment

Administering & designing LANs internet /intranet

Prepared call detail reports & system analysis reports

Administrating call management system & associated software 2013 – 3 MONTH Science- Soft – BELARUS / MINSK (PART TIME) (www.scnsoft.com)

Install & monitor function of telecommunication equipment

Administering & designing LANs internet /intranet

Administered & supported enterprise's network system 2011 – 2 MONTH Code-soft co. – BELARUS / MINSK (PART TIME)

Network connectivity troubleshooting

Network Administration

Implementation & Testing

2006-2008 Al -QaLaa newspaper – Lebanon/Saida

Sales and Advertisement and customer service

Languages

English: Fluent

Arabic: Mother Tongue

Russian: Fluent

Computer Skills

Windows & UNIX: OS, Servers (Admin level)

Databases: SQL, Oracle, Sybase, DWH (Admin level)

Support & Monitoring: UC4, Tivoli, Topaz, Quality Centre, XML, HSPC & HPHD

ERP: SAP (Gems, Stripes, IPES, E-Procurement), CRM Siebel, Citrix

Microsoft: Dynamics, SharePoint ( Portal Support & Collaboration – Admin Level) Interests: Reading, Researching, Collective sports, Swimming, Chess, Music.



Contact this candidate