TIM TRUONG

**** ***** ** **. ******, WA *****

Email: acxs0t@r.postjobfree.com

425-***-****

EXPERIENCE

- MTSO Switch experienced with Deep knowledge about telecom communication.

-RAN Engineer, Strong Telecom Architectures, Translation, BTS, RBS, including Transport, Dacs, Granite, Xpercom, IP provisioning. ATT U-Verse, Hubs, VOD, Broadband, FiOS, Ericsson RBS, CDMA, Voice and data provision.

- Experience Translation, full cycles of translation, Lines, Trunk, PSTN, PRI, SS7, Database. Experienced full cycles SDM Billing, Links, card, port and configuration, LTE, VoLTE PSAP for E911, SS7, PSTN trunk, lines, Pri, BSC, BTS, MSC. Network Provision translation and local provisioning translation both voices and data. Attend bootcamp for LTE, Provision Integration LTE, UMTS, AO, GSM. MCI Training School. Hand on with vendor MCI, Verizon, Frontier, EarthLink, Windstream, Birch, ATT, SPRINT, VERIZON, and TMOBILE with all switches. LTE Integrator. Provision LTE DUL, run baseline, test and turnup LTE, migrate from BTS to RBS. Strong provisioning background, translation, SS7, cellsite, BTS, RNC, ISDN PRI, E911, PSAP Central Office Technician experienced: UMTS, CDMA, GSM, CS2K, SIP, Nexus, Unified Switch, ALU, WEMMetaSwitch, Ericsson Switch, Nortel DMS500, DMS10O, GSM, and SONUS UMTS/5ESS/ECP/ALU/EWSD. Strong knowledge on Transport, Tittan, tellabs, Alcatel 1630, 1634, Nortel Sonus. I had been working switch operation for MCI, ATT, Verizon, Nextel Partner and Tmobile. OSS DMS – SDM –Billing, Ericsson BSS RAN Support Engineer is maintainence Enode B, RAN nodes in the ATT and Sprint environment. Integrate all Test bed site in all switch of customer. Strong Unix/Linux, SQL, shell scripting, xml,LoadBalacing, upload files, scripts transfer file, SFTP, FTP, Telnet and SSH.

Network for Nokia Siemens for CenturyLink Seattle 05/2016 to present.

Team Lead Represent Nokia Siemens migration CenturyLink Network National. Portland CO, Vancouver CO, Seattle CO, Auburn CO and Bellevue CO. Strong switches translation back ground, POT, Lines, Trunks, SS7, ISDN PRI, E911, Dacs, Tellabs 5500, Tittans 532, Alcatel 1630, 1631. Alarms systems, UNIX, Linux environment. Alarm cleared and Maintenance networks data and voice maintenances

Contractor for Glotel North America 10/15 to 04/2016.

NOC Support, monitor and investigate of customer impacting network issues and provides technical leadership, guidance and advice to other diagnosing, troubleshoot and repairing complex issued on IMS, GSM/UMTS and UMA network. Verify scripts, upload and execute scripts on BSM and GEMS for data and package. Supporting networks 3G/4G dul 3GPP, OSS, MSS/MGW, MGCF, HLR/HSS, CSCF, BGCF, TAS, LCS, IP, SMS, UNC Equipment. Passport SGSN, MME, PCRF, DNS, TCP, IP, UDP, Unix system, GEMS, BSM, MTX, and Passport. Verify IP setting in passport, working along with FE and IPA / IPBH to ensure connection is correct. Knowledgeable of SGW, PGW, CPG working interface with S11, EPC ensure MME is define, enable and unlock. Define RET for LTE and 800 duls. Make sure GPS active. Install LFK, integrate duls and checking alarms clear alarms free, then migrate BTS to RBS. Release tech.

Contractor for Teksystem North America 02/14 to 10/2015.

NOC Tier II Responsible for maintenance and support needs for Windstream. Alarm cleared and Maintenance networks data and voice maintenances. Open ticket and follow up carrier, Customer, SS7 Switch Operation environment.. Tier 2 supports Nortel DMS switch include DMS10, DMS100, DMS500 and 5ESS, GTD5, EWSD. Network Analysis, trouble shoot and support network. UNIX, Working using Netcool, Remedy, Transport, Granite, Xpercom, Tittan 5500, Tellabs 532, Alcatel 1630 and 1631. Calix, Adtran3000, Adtran5000, Using ONS to report incident and past down to next shift hand off if it not resolved. Adding Memory for Switch and replace LIU, Chains Cards etc. Isolate issued such as lines, trunk, E911, ISDN, VPN, Pri, SS7, IMT trunk, pstn and features. Built and support voice and data maintenances for Windstream.

ERICSSON / SAMSUNG . North America 02/2013 06/2014.

RNAM III Eng - Ericsson Support engineer LTE, VoLTE, support voices, data and DULs. Built Indoor/Outdoor/Tower Mount/Ground Mount. Validate license and fix software errors. Deep Strong knowledge on LTE migration. SDM Billing, Links, card, port and configuration. Built and configure LTE on Conference Bridge each day before give over for tech to moved forward Migration. E Node B, DUL, LTE, scripts upload FTTP to server. Working support ATT/Verizon and Sprint Network OSS/MSC SDM Billing. Migrate and rehome BSC, BTS to DUL, LTE. complex electrical services and repair tasks on BSS/BSC migration from BTS to RBS live customer network, Batteries replaces, Install new meter, new panel box, fuse, Rectifier, Install wiring, fixtures, and equipment for electrical services, motors, pumps, power supply, fan, switches. Wires and connects electrical systems, completing circuitry and testing systems using Ohmmeters, voltmeters and other electrical testing equipment. Follow Blueprint, drills holes in bulkhead and cabin, rooftop, electrical pole to mount panels and fixtures. Verify scripts, upload and execute scripts on BSM and GEMS for data and package. Supporting networks 3G/4G dul 3GPP, OSS, Passport SGSN, MME, PCRF, DNS, TCP, IP, UDP, UNIX system, GEMS, BSM, MTX, and Passport. Verify IP setting in passport, working along with FE and IPA / IPBH to ensure connection is correct. Knowledgeable of SGW, PGW, CPG working interface with S11, EPC ensure MME is define, enable and unlock. Define RET for LTE and 800 duls. Make sure GPS active. Install LFK, integrate duls and checking alarms clear alarms free, then migrate BTS to RBS. Cut over the sites checking voices and data in DOM/AEM. Be responsible and available to support NASCAR.

DELTACOM / EARTHLINK. North America 12/09 to 011/2012.

Switch Tech Tier II VOIP 7/24 on call supports Translation 5ESS / DMS100/DMS500 MetaSwitch, CLI manager, Data, CS2K, SIP, Succession Switch, GWC, 8600, SGSN, SDM Billing, Links, card, port and configuration. Provisioning and Maintenance networks data and voice maintenances. VOIP, IPV4 to IPV6 migration, IPBH, Setup and configures IP. TCP/IP Protocols, Routing protocols, Static, BGP, OSPF. SIP, CS2K, CMT, Metasol Switch, GenBand ticket follow up. Adding Memory for Switch and replace LIU, Chains Cards etc. Lines, trunk, E911, ISDN, VPN, Pri, SS7, IMT trunk, PSTN, FEATURES. Built and support voice maintenances for Lucent 5ESS and Nortel switches for Deltacom Communication and EarthLink Communication after Merger. Hardware / Software Switch Operation environment. Testing Accept and turn up T1/T3 OC3, Frame relay, ATM, TCP/IP, UDP, DHCP, NAT, DSLAM. Works and clear all tickets in quickly time manner.

Contractor for AIM Technology / ATT Lead. North America 09/10 to 11/2011.

RAN engineer duty responsible for project to successful migrate cut over Carve 4 to LTE and evolved packet core, OSS-MSC SDM Billing and BSS/BSC configuration and migration cellsite from BTS to RBS . Follow sites tracker includes RBS 6000 integration and configuration, SIAD hup 6102, 6201, and 6601 solution. AMOS command and scripting, using OSS tools and common Explorer and RBS Element Manager. Experience with Ericsson Air antenna, Testing Package, and Data using TEMS included Sonny Ericsson and Samsung Galaxy. 4C Carve, PRE-CARVE, RETUNE. Insure all tech and engineer responsible for their work leading to successful night of the migration. Database and Transport such as Granite, Xpercom, Tellabs 532 and Tittan 5500, Alcatel 1630 and 1631, Sonet Ring, DS3, OC3, OC12, OC48, OC192, Equipment inventory to software scripts readiness before the cut. Coordinate and gets process going on time and maintenance room in the maintenance window. Base on the correct information to make best decision readiness to migrate or roll back. Base on knowledge will help tech and engineer correct and trouble shoot faster and quicker respond to all issues. Notify manager and upper management on time and real time incident occurred. Dependable and will lead project complete on time and leading to success. Integration / commission networks, Migration and cut over NSS, BSS, USP, Switches. Work include verify data, input, recommend and correction. Transport, wiring, dacs, data switch translation, voice translation, E911 and neighborlist, such as handoff. Commission full switches from A to Z and cut it over the live network, Testing T3 / T1. Check and verify DACs alarm after cut. Using Heikimian / react to test if there is a problem. Using Transport test equipment. Query KPI search to insure all call are successful. Check MSC-AXE switch alarm etc. after the cut.

Contractor for Teksystem/Verizon Frontier. North America 02/09 to 09/2010.

NOC Surveillance working in DFW Network Operation Center for Verizon. Responsible for maintenance and support needs for Verizon Networks. Granite database, Xpercom, Dacs, Alarms systems, UNIX, Linux enviroment. Alarm cleared and Maintenance networks data and voice maintenances. Open ticket and follow up carrier, Customer, SS7 Switch Operation environment. Support Nortel DMS switch include DMS10, DMS100, DMS500 and 5ESS. OSS-MSC SDM Billing and BSS/BSC configuration and migration cellsite from BTS to RBS Network Analysis 2 create ticket, trouble shoot and support network. Working using Netcool, Remedy, Calix, Adtran3000, Adtran5000, Using ONS to report incident and past down to next shift hand off if it not resolved. Adding Memory for Switch and replace LIU, Chains Cards etc. lines, trunk, E911, ISDN, VPN, Pri, SS7, IMT trunk, PSTN, FEATURES. Built and support voice maintenances for Nortel switches and Lucent 5ESS for Verizon before Frontier take over.

Contractor to TMOBILE/Amirit NE Regions 12/07 to 09/08.

RIP Project Lead RAN engineer

Responsible for providing analysis and resolution of highly complex technical problems related to the OSS-MSC SDM Billing and BSS/BSC configuration and migration cellsite from BTS to RBS. Translation, Rehome, cut over and Commission networks, testing and/or operation of Alcatel Spatial Atrium ALU and Ericsson’s MSC to BSC migrate to BTS. Write scripts and run scripts onsite, Testing and turn up Nodes A, Nodes B translation, checked Neighboring and KPI query make sure it working and test completed.

Write MOP and checked MOP then provisioning data fill switch translation and data fill in switches for the cut night. Built IMT for E911 trunk and PSAP, write Dacs ready for both Alcatel and Tellabs. Must understand throughout Networks and support. Moving from Ericson MSC to EBSC to new MSS ALU. Revised MOP for Ericson MSC/BSC, Nortel MSC/BSC and ALU/ Spatial Atrium. Moving Dacs cross connect from old switch to new MSS. Diversified SLC sim in core. Lead E911project and Rip project. Moving BSC to new ALU / UMTS switches. Follow order in Homer and Remedy. Clear trouble tickets, Support the cut and maintenance networks.

NORTEL NETWORKS United States 01/07 to 12/07

Eng III working in AO switch Upgrade for Verizon and ATT. OSS-MSC SDM Billing and BSS/BSC configuration and migration cellsite from BTS to RBS. Granite Xpercom, Dacs, Alcatel 1630 and 1631, Tittan 5500 and Tellabs 532. AO roles, working in media gateway, passport. Strong knowledge on media gateway. Alarms cleared and CIC tester, ATT U-Verse, Cables, Broadband, VOD. Train and mentoring engineer, strong translation back ground. Knowledge in side out Networks. Knowledge and hands on experience of the Tellabs 5500 dacs, test the T1, DS3, OC3, OC12 and OC48 level, enter cross-connects at the T1, DS3, OC3, OC12 and OC48 level, test and turn up transport facilities using T-Berd test sets and Centest\NetAnalyst, Testing of T1s, DS3s, OC3s, OC12s and OC48s daily basic, Testing of T1 and DS3 facilities embedded into Sonet facilities to media gateway, Knowledge of T1, DS3 and fiber patch panels – able to perform cross-connects on these patch panels, strong knowledge with Nortel, test and turn up trunks on the DMS. Experience working on wireless networks, Experience working on the Media Gateway platform, Experience with the Lucent AnyPath voicemail platform only on reset the box and call lucent for support.

ATT / NORTEL NETWORKS Mandeville, LA 04/06 to 10/06.

Eng III (MTSO) Central office Lead Network Engineer working in GSM / UMTS switch. Commission GSM1, GSM2, GSM3 and UMTS4, Test T3, T1 and turn up all route. Tested ATP test plan as customer assign by MIQ and CIQ. Nortel R4 contract role, knowledge transfer on DMSC, UMSC, MGW, UMTS and VoIP solution, ATT U-Verse, Broadband, VOD. Troubleshooting on Nortel NSS17 and NSS18 software. Overseeing and updateing with OM stats related to the DMSC, UMTS, MGW and USP percentage measurements. OSS-MSC SDM Billing and BSS/BSC configuration and migration cellsite from BTS to RBS. Performance and Optimization of GSM and UMTS networks. Strong translation back ground. Tested E911 for all phases, test ATP mobile quality and tracking system included trace call and monitor call performance make sure it meet standard system and deliver high quality mobile positions for business and regulation. Technology networks performance and sent out Health checks index two times a weeks to tech and management level. Working in GSM / UMTS switch. MSC support, test T1/T3, wired DSX, make crossconnet and test dacs Tellabs and Alcatel, Test and turn up NoKia BSC. Assist test and turn up trunks, SS7, etc. Turn up Media Gateway, run test on T1, LAPS / MGW / Card / Port, LGX working with Fiber. Turn up routeset in USP, run rex test, backup, and msg trace.

NEXTEL PARTNERS Pensacola, FL 5/05 to 04/06.

(MTSO) Switch tech III working in GSM Pensacola MSO. Granite database, maintained records. power and lighting circuits, electrical fixtures, motors, generators, controllers, switchboards, voltage and frequency regulators. Wire splices, detected grounds, open circuits and short circuits. Wire, soldering and de-soldering electrical connection. Complex electrical services and repair tasks on live customer network, Batteries replaces, Install new meter, new panel box, fuse, Rectifier, Install wiring, fixtures, and equipment for electrical services, motors, pumps, power supply, fan, switches. Wires and connects electrical systems, completing circuitry and testing systems using Ohmmeters, voltmeters and other electrical testing equipment. MSC support strong technical back ground in hardware and software translation. Hardware card, CM, IOD, ENET, CMT, CMN… Make cross connect and Test DACS, Nokia BSC and Motorola BSC/IBSC, Dispatch. using New Tellabs DS310 and Alcatel 1630 dacs T1/T3/DS3/OC. DNX-11, XCDR, BSC, IBSC. Built switch translation, SS7, E911, phase 0, phase I, phase II, Trunks, Built cell sites, load cell sites, config cell site and cut cell sites. Maintenances MSO procedures switch d db alarm. Responsible for MSC. Switch maintenence, built translation from ground zero, replace hardware/software, BSC, IBSC and XCDR. Built cell sites from ground zero. Special Project is Assign by MSO manager.

Contractor VERIZON Duluth, GA 01/05 to 6/05.

Eng II (MTSO) Switch Translation and transport for EMRS (RBT) responsible for providing correct information from Granite database, analysis and resolution of highly complex technical problems related to the installation, testing and/or operation of Ericsson's EVDO related CORE and Access products (EVDO, CDMA) for customers and field engineer, Responsibilities include problem consultation, isolation, verification, resolution, documentation and status reporting, Fios, OTT, Web Services, Servers and VOD. onsite turn test and turn up VSE/CNM/MGW/IEMS/CBRS/CSVS/USP. Served as a technical resource to other departments and provides consultations on most complex technical support issues to Project Manager. Work and support following nodes: VSE, CNM, MGW, CCMP, and CBM. Experience in CMT, USP, IEMS Cisco 8600. Write scripts and run scripts onsite, Testing and turn up SIPT, LMSD, CBRT, CALEA, IWF and USP links.

SME, 7/24 on call supports MTX, CDMA. 5ESS / Nortel switch translation. Ring back tones Project. Project involved all link connection from entire network to EMSR. Test T3, T1, using Tbird. Test and turn up cell site interface with BSC, T1, DS3 to establish a full link connection 5500 Tellabs, trunks and SS7,. Test RBT National Test Plan. Superior technical support for hardware / software. ATP scenarios plan: 1. Test E911, 611, 411 2. Local Mso to MSt, 3. MS to land, 4. Land to MS, LD to MS, 5. MS to LD, 6. Call forward 2way, 7. Call forward 3way, 8. Call forward 6ways, 10. BOIC, 11. BARR, 12. 411 and more etc…. Help and support Nortel / Lucent switches.

Birch / ionex Telecom Dallas, TX 03/02 to 01/05.

Eng II Switch translation II supports Translation ILEC and CLEC translation 5ESS / DMS 100, 250, 500 and MetaSwitch and Octel Voicemail system. Maintenance networks back bone. Voice maintenance and voice mail maintenances, lines, trunk, E911, ISDN, VPN, Pri, SS7, IMT trunk, PSTN, FEATURES. Built and support voice maintenances for Lucent 5ESS and Nortel switches also main person for Octel voicemail for IONEX Telecom. Frame relay, ATM, TCP/IP, UDP, DHCP, NAT, DSLAM. Able to works and clear all tickets in quickly time manner. Understand inside out networks. Become permanent employee after contract is over. Support NOC to clear order trouble tickets.

Contracted to: Ionex Network Services 7RE Dallas, TX 03/02 to 07/02

Eng II Switch Translation II, Troubleshoot network provided technical support to the customer, work and keep track with remedy ticket. Built and support voice and data maintenances for Lucent 5ESS and Nortel switches also main person for Octel voicemail for IONEX Telecom. network provisioning of customer T1 and DSL services throughout all network devices. Built voice and data services PVCs over ATM backbone. Configuration of management at software level for Lucent PacketStar(r) PSAX 2300, Stinger(r) FS DSL Access Concentrator, CBX 500(r) ATM switches, Coperedge and Wavesmith. Generated voice and data equipment port profiles per customer. Configured IP interfaces for core routers: Lucent SpringTide IPSS, Juniper M10 and ERX. Provisioned customers Domain, Email and Dialup accounts. Performed loop testing for T1 and DSL installations. Configured Cellpipe, Verilink and Vina eLINK remote access routers post-installation IP changes. Provided Tier I, II and III technical support and troubleshooting for installs with field operations. Working knowledge of SOFIE, TBS, LEX, LENS, Verigate, TPS, QIP, CBP or comparable industry systems. Additional knowledge of Engineering Specific functions: SOFIE; TBS; LEX; LENS; Verigate; TPS; TOPS; QIP; CBP or comparable industry systems; Frame Relay; ATM; TCP/IP; Circuit Design; 5E Switch; DACS; Routers/IADS; Network Provisioning. T1/SDSL Cooperative Testing & Acceptance; Trunks; Voice Lines; T1; DSL; VPN; DPS; IALAN; Vendor Specific Gear: Alcatel, Lucent, VINA, Netopia, Cisco, etc. Turn up trunk groups and T1, 5ESS, DMS 100, built lines, ISDN, VPN, Trunk, PRI and SS7. Provision / Configure T1 Structured, VoDSL, Stinger, PSAX, CBX, ATM, DSLAM. Provision and cut over the network 24/7 support, T1/T3 testing with bell and other vendor to insure good connectivity. Using TBS and Remedy flat form for provision orders and trouble tickets.

NORTEL NETWORKS INTEGRATION Redmond, WA 8/99 to 11/01

Contracted to: TDMA/CDMA/GSM

SME, Working in the Network Integration Cut Center. Install and upgrade NORTEL switch, switch translation. OSS-MSC SDM Billing and BSS/BSC configuration and migration cell site. Identify recurring problems in log. Analyze OM for trunks. Analyze OM for cell site. Monitor cell site activity. Test DSPM. Perform DSPM correction action. Reload software/ image from tape. Verify patches down load. Maintain SS7 activity. Monitor interaction between STP. Add external device alarm. Perform test calls using headset. Test Channels. Install MTX/TDMA switch, CDMA/GSM switch. Setup switch program, Alarm. Providing Transport testing DS3, T1, cell site information and coordinating projects with global vendors. Integrated MSC, Load software, turn up BSC / NMS / MSC / GPRS / WNS. Work with vendors to insure all work is correct and completed. Setup link TSM UMNS Converse voicemail. T1 end to end testing with BSC / TCSM interface. Build cell site and turn up T1/T3, load ICRM, DSP, Apply Patches, radios and manage cell site. Represent Nortel in training AWS techs in the switch. Working with Translation, SS7, IMT Trunk, Line, ISDN, DTC, ICP, SPM, and Backup tape, Basics of MSC. Testing T1 Dacs, wired DSX and DDP. Working on alarm at switch, CM, MS, IOD, NET, PM, CCS, MTX, TRKS, EXT, APPL. Build PSTN trunks, working SS7 route. Working in Switch MTX/TDMA/CDMA/GSM translations. Excellent overall knowledge of the cell site. Provide info to WNCC (NOC) when needed. Work flexible hours to support 24X7 coverage. Setup Alcatel switch route, working with Tellabs DS3/DS1. Experience working with Oscilloscope, Multimeters, Soldering Irons, Spectrum analyzer, Tbird, and Digital light wave. Nokia GSM product experiences include BSC/BSS/TCSM/NMS. Testing TCSM with switch to insure network ready on the cut date. Turn up Trunk/BSC on cut dated. Configuration Network include setup and upgrade software S9. Trouble shoot etc. Decommission all ERICSSON switch and install 2.5G MTX Switch for AT&T.

MCI Richardson, TX July 97-Aug 99

Provision/Translator for Special Handling Support (Lead Eng.)

Networks Translation engineer II support switch Nortel, Ericson, Siemens, Lucent 5ESS, Nortel DMS100 and DMS500, GR303, VoDSL, GW PSAX, PBX and Stinger, TBS, TPS, NSPS, SHARK, Recognition box, and Octel voicemail. Built trunks, line, PSTN, SS7 and cut over the networks. Install Meridian opt 11/81 and NEC. Provisioning system HSPS, Granite database, Comp, NetPro, Mecca. Provide routing of end to end circuit provisioning for Local Services. Part of an Elite team that is an integral part to provide superior Technical assistance. Experience complex translation specialist, built modifies, upgrade, troubleshoot and maintains routing translation, Dacs, Mux, switches, router, IP. Act as a second level tier support to both and provide assistance coordinate cut with Sales Engineer, Fields Operator, and Vendor. Been part of various projects such as ILNP and LNP conversion, Decommissioning of the old Cognitronic (call-referral intercept) boxes throughout United States, and Re-grooming of switch equipment Setup Converse voicemail and Octel voicemail. Fix and add both Translation and Provisioning reworks on a fly therefore must be deft to handle multiple tasks efficiently. Assist Repair Center in catastrophe situation. Troubleshoot translation and routing from switch to Customer’s equipment. Must be very familiar with most vendor’s interface equipment such as Nortel key system, Meridian Opt 11 and Opt 81, Lucent, NEC, Siemens and etc. Act as a resourceful point of contact for both within and outside of the group for technical assistance. Must be fully knowledgeable of local service since we are the group that the Local turns to with any questions or trouble-shooting needs (one-stop shop for local). Must always carry pager and laptop for any after hour escalations or issues.

TEKSYSTEM CORP / MCI Richardson, TX Sep 96-Jun 97

Department: MCI- Global Private Line-Facilities Group

Position: Contractor Provisioning Engineer

Allocate, track and plan facilities for International Private Line (IPL) services. Work with foreign telecommunication carriers to negotiate the assignments of customer circuits onto jointly owned international undersea cables and satellite facilities. Hyperlink system, Granite database system, Comp, Netpro, Mecca. Support end-to-end transmission test and circuit delivery to customer premises include sending ASRs for local loops, provisioning interstate and international circuits. Creates Product Service Requests (PSR) for all customer requested services. Sent Orders voice and data services via LSR thru Tellus. Write Mux msg, A, P and Q messages. Coordinating testing, equipment installation schedules with MCI field and International Carrier Field Operation to meet customer required date. Experience with data communication products and protocols such as IPX, TCP/IP, SS7, Frame Relay, X.25, ATM, ISDN, etc.

AEROTEK CORP / MCI Richardson, TX MAR 96 – SEP 97

Department: Implementation Engineer.

Port IN/Out number Sale Facilities lines, trunks, Pri, Using Comp and NSPS system to track down customer and Quality work flow to meet customer needs. Comp, Netpro, Mecca. Granite Xpercom. Interface with Vendor and customer. Setup conference calls. Schedule cuts and keep track with customer. Working with LNP teams, Switch team and Provisioning Team to ensures customer cut over on the right date and follow up the procedures. Available to customer need for quality of services.

EDUCATION

TCJC Community College 1992-94

Associate of Applied Science degree in Computer Information

DALLAS BAPTIST UNIVERSITY 1994-98

Degree in CSC

MCIWorldcom Training Center, Richardson, Texas 1996-98

In-house:

Off-Net Provisioning, Analog Provisioning for Local Service, Beta-Netpro for LS Provisioning, Mux, COM, NetPro, MECCA, NSPS, Overview of Siemens Switch Translation, Overview of Nortel DMS 100/250/500 and Lucent 4ESS/5ESS Switch Translation, Vendor: (Siemens) Vendor:(DMS), Overview of Siemens, Overview of PRI, Service Provisioning-NH Workshop LD Provisioning, Intro. To Hyperlink for LD Provisioning, Communication Protocols Seminar, WBDXC Provisioning & Systems Configuration.

NEXTEL Training:

RF training school, DNX traning. USP training.

MOTOROLA Training Center in Schaumburg, Illinois.

IDEN Technical training.

CISCO Training boot camp

LTE Training boot camp

GSM Training boot camp

UMTS and ATCA Training boot camp

University TX at Arlington 1993-95 Department: Administration Office

Assisted students with school application and registration. Entered student records into school system. Maintenance of IBM Personal Computer and Printers.

SKILLS

Systems: Windows 95, Windows 98, Windows 7, Windows ME, Window HP, Windows 2012/2012R, Windows 3.x, OS/2 Warp, MS-DOS, UNIX, AIX and Mainframe.

Languages: Java,Vbasic, C++, C, Assembly, Pascal, Fortran, Cobol, script.

Software: Wordperfect, Excel, Lotus, Excel, MS word, Power Point, Data base

REFERENCES Available upon request

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