Customer Service Data Entry

Cassandra Roth Cell: 832-***-****

Objective

To utilize my education, skills, and experience in a professional and friendly environment with the opportunity for growth and advancement.

Experience

06/2015 - 10/2016 ABI Document Support Services Tomball, TX

Order Entry Specialist

•Incoming/Outgoing client calls

•Enter orders into the system in a timely manner, as defined by the department Manager.

•Perform internet research as needed to locate working telephone/fax numbers or physical address for appropriate contact person(s) for opposing counsel and /or co-defense counsel.

•Data entry

•Report daily productivity numbers to the manager by maintain documentation for all orders processed.

•Maintain client, court and facility databases as required.

08/2013-12/2013 Total Card Inc. Sioux Falls, SD

Senior customer service rep.

•Incoming/Outgoing Customer calls

•Approved leasing applications

•Credit checks

•Data entry (Client Information)

Reason For Leaving: Pregnancy Complications/Bed rest

01/2013-06/2013 CitiBank Sioux Falls, SD

Retention

•Incoming/Outgoing retention calls

•Sales with Monthly Goals which I met consistently

•Credit Card limit increases

•Data Entry (Client Information)

Reason for Leaving: Family Emergency/Voluntarily resigned.

05/2012-1/2013 Get-N-Go Sioux Falls, SD

Sales Associate

•Cashier, Incoming calls

•Stocked Merchandise

•Food Prep for Hot Stuff pizza

Reason for Leaving: Job Offer at CitiBank

09/2009 - 09/2010 Visualutions Spring, TX

Accounts Receivable/Medical Billing

•Incoming insurance and patient calls

•Reviewed claims/ Appealed claims, File HCFA and UB-92

•Verify coverage and benefits, update insurance information

Reason for Leaving: Moved

07/2008 - 09/2009 Iqor Houston, TX

Medical Billing

•Set up payment plans

•Incoming insurance and patient calls

•Reviewed claims, Corrected claims and Appealed claims

Reason for Leaving: Laid Off

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