Filip Filipchuk

780-***-****

acxruj@r.postjobfree.com

Mississauga ON

Objective

To secure a position in an organization where I can fully utilize my talents and skills to grow as an individual and to play a role in the expansion of the company.

Highlights Of Qualifications

Fast learner, self-motivated, with excellent interpersonal skills.

100% Customer service oriented.

Ability to multi-task, such as answering phones, taking notes and working under pressure, etc.

Fluent in Ukrainian, Russian and English.

Competent with Windows, Mac. Knowledgeable in Microsoft Office and QuickBooks. (Typing 50+ words per minute).

Enjoy working in a group, as well as projects that are of my own responsibility.

Strong work ethic and excellent time management skills.

Have a driver license.

Always ready for new challenges!

Education

Northern Alberta Institute of Technology (NAIT) 2012 – 2015

• English Course.

• Diploma in Business Administration - Accounting (JR Shaw School of Business).

Lyceum #1 2008 – 2012

General High School Program.

Dedicated in Economics and Mathematics.

Grade 12 average over 4/5

Experience

Marketing and Sales (Current job) 2016

Target Acquisition Group (Telus), Vancouver BC – Mississauga ON

Promoting and selling Telus products such as TV, Internet, Home Phone and Mobility.

Being a part of different events (mall events, future home, different local events such as Polish Festival, PNE etc.).

D2C – door to door, following-up with leads by calling different customers.

Managing/creating teams for D2C.

Conducting interviews, making sure that company has right candidates.

Training, supporting new members of our team.

Doing daily, weekly tracking invoice sheets and other tracking papers.

Customer Service Representative

CIBC, Edmonton AB 2016

Provided service to clients by receiving different types of deposits; made payments (loan, mortgage, line of credit, RRSP, TFSA, etc.); withdrew cash; cashed cheques; transferred funds between accounts, issued money orders and bank drafts; engaged in payments for bills.

Informed clients of new services and product promotions; directed customers to financial service representatives in order to assist with existing or new accounts.

Completed special/unique requests such as closing accounts; exchanged different foreign currencies; provided special statements (direct deposit form or financial statements); made wire transfers; verified and certified cheques.

Updated account details when required.

Investigated suspicious fraud activities.

Sales Associate 2015-2016

TownShoes (WEM), Edmonton AB

Provided an excellent customer service.

Recorded different types of customer orders.

Computed bills (work with cash, debit/credit).

Recommended products, merchandise and services to customers based on their preferences and needs.

Built relationships with customers to increase the likelihood of repeat business.

Promoted loyalty program and sales discounts.

Floor Installer 2013 – 2015

UA Flooring, Edmonton AB

Installed floors for private homes, business properties and new construction projects.

Very strong attention to all details and ability to use provided tools/instruments.

Provided assistance to customers with designing patterns for laminate/hardwood floors.

Insured a high-quality level at different stages of Installation.

Timely reported all completed installations to the manager.

Insured that safety policy is followed.

Accounting Assistant 2013

TaxMaster, Edmonton AB

Operated accounting programs and various office machines (scanner, photocopier, etc.)

Prepared and analyzed accounting data, financial statements.

Prepared personal tax returns.

Assisted in analyzing expenses, revenues and business operations to provide financial advice.

Front Desk Representative 2013

Commercial Hotel (“Blues on Whyte”), Edmonton, AB

Collected and disbursed money.

Responsible for filing and bookkeeping.

Assisted in special occasions.

Performed reception duties such as inventory check, receiving new products and pricing update.

Communicated with clients, employer, employees and other people to solve any problems.

About Me

“Life is like riding a bicycle. To keep your balance, you must keep moving.” – Albert Einstein.

I like to think the same way. In order to reach your life goals, you are encouraged to proceed forward and never stop, despite any barriers that are preventing you from achieving those dreams.

I moved to Canada in 2012 to study business and to improve my knowledge upon the Canadian culture. By the time I had arrived here, Canada became my second home.

Life is an adventure, so I like to travel and meet new people from all over the world. Family and friends are a big part of my life. During my spare time, I like to focus in the gym or to read some interesting literatures.

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