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Customer Service Sales

Location:
Thiruvananthapuram, KL, 695001, India
Salary:
35000
Posted:
December 05, 2016

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Resume:

ROHINI DETH

Personal information

First name(s) / Surname(s)

ROHINI DETH

Address(es)

Manakkattil Veedu, Murukumpuzha PO, PIN 695 302,Trivandrum

Telephone(s)

+91-956*******

Nationality

INDIAN

Date of birth

03-SEP-1988

Gender

FEMALE

Desired employment / Occupational field

CUSTOMER RELATION / MARKETING / SALES

Work experience

6 months

Dates

15th June till date

Occupation or position held

BUSINESS EXECUTIVE

Main activities and responsibilities

Adhere to all quality standards and processes, for the acquisition of customers, opportunities and submission of tenders and contract documents. Provide regular feedback to senior management about marketplace and competitor activity. Work with and Group marketing to develop marketing campaigns to support Sales Strategy. Generate new business and raise awareness of other company products. Undertake regular project reviews with all involved in these processes to ensure transfer of knowledge.

Name and address of employer

HANSA MEDCELL, “NEST”, 2nd Floor, Door No. CC39/3089 B, Palliyil Lane, Diwans Road, Kochi – 682016, Tel. +91-484-*******

Type of business or sector

Education and Training

Work experience

1 year

Dates

10th Sep 2013 to 30th Sep 2014

Occupation or position held

RELATIONSHIP MANAGER

Main activities and responsibilities

To help the business meet sales and revenue goals. Design plans to achieve these goals and create strategies to combat potential revenue losses. To travel, sometimes extensively, to meet with clients. Perform research to identify new potential clients.Create presentations to inform potential or existing clients about their company's products or services. Ensure that clients are satisfied with the company at all times and will bring in repeated business by resolving any outstanding issues. Inform the company of new contacts and new marketing opportunities.

Name and address of employer

GRASSROOT, Near Woodlands Junction, M.G Road, Ernakulum – 678 011, Phone: +91-484-*******, Mobile: 940*-**-**-**

Type of business or sector

Education and Training

Education and training

Dates

Title of qualification awarded

Principal subjects/occupational

skills covered

Name and type of organisation providing education and training

July 2012 - september 2014

Master of Business Administration

Human Resource, Marketing

BMIM

Dates

Aug 2009 – April 2011

Title of qualification awarded

Airline and Airport Ground Crew Management

Principal subjects/occupational skills covered

Airport, Airline Customer service, Ground Crew Management etc.

Name and type of organisation providing education and training

AIRLINE ACADEMY and IATA

Dates

April 2008 – April 2009

Title of qualification awarded

Faculty of Commerce

Principal subjects/occupational skills covered

Electronic Data Processing and Computer Applications

Name and type of organisation providing education and training

University of Kerala

Level in national or international classification

Graduation

Personal skills and competences

Mother tongue(s)

Malayalam

Self-assessment

Understanding

Speaking

Writing

European level Listening

Reading

Spoken interaction

Spoken production

English

C2

ENGLISH

C2

ENGLISH

C2

ENGLISH

C2

ENGLISH

C2

ENGLISH

Social skills and competences

Team spirit, Good ability to adapt to multicultural environments, Good customer liaison, gained through my experience in 2 different firms.

Organisational skills and competences

Attention to details, Multi tasking skills, Analytical skills, Problem solving skills, Decision making skills

Computer skills and competences

Good command of Microsoft Office™ tools (Word™, Excel™ and PowerPoint™), Basic knowledge of graphic design applications (Adobe Illustrator™, Photo Shop™)

Artistic skills and competences

Photography (I am a professional Photographer)

Driving licence

Indian Driving Licence

Additional information

References will be provided up on request

Annexes



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