Management Manager

PROFESSIONAL SUMMARY

Has over ** years of combined management and technical experience in the information technology field. An accomplished, results-oriented Program Manager qualified in all facets of the project management life cycle. Exemplary record of successfully mentoring team members that consistently produces in high stress environments.

SECURITY CLEARANCE: Top Secret Clearance

TECHNICAL DISCIPLINES: MCSE 2000\ NT4.0\ MCP, Security +

EDUCATION

New School for Social Research -NY, NY, May 1994

M.S. Urban Policy Analysis and Management

Bennett College- Greensboro, NC, May 1992

B.A. Political Science

Project Management Academy, Arlington, VA July 28, 2016

PMP Exam Preparation Course

PROFESSIONAL EXPERIENCE

Professional Development September 2016 - Present

Studying for the PMP certification exam

Attended the PMI Business Analysis Conference 2016

Working on CE credits for CompTIA Security +

SNR Systems LLC, Program Manager /Site Lead, DISA, Annapolis, MD July 2015 – August 2016

Managed a support team of ten diverse skilled individuals that perform daily operations, application deployment and help desk duties which provided voice, video and data services across the network

Provided Leadership with the Integrated Master Deployment schedule for both software and hardware, provided resource management, milestones updates, and timely deliverables

Managed reported project risk in the project schedule and develop mitigation plans according to priority and risk exposure

Provided spend plans for contract management of hardware, software, and service contracts

Managed the network Security Technical Implementation Guides (STIGs) implementation and ensures CAT I, II, and IIIs are resolved within the designated mitigated date

Provided artifacts and documentation for the policies related to Risk Management Framework (RMF) for the JSC enclave

Attended and participated in Continuity of Operations (COOP) implementation, Microsoft JELA, RMF meetings and deployment meetings with JSC-J6 Chief Information Officer (CIO)

Presented statuses on the Request for Change (RFC) to the Configuration Control Board (CCB) during a weekly Pre-CCB Meeting and update members during the bi-weekly CCB meeting

DMI, Deployment Manager, DISA, Annapolis, MD February 2014- June 2015

Managed a support team of six diverse skilled individuals that performed daily operations and application deployment

Developed, created and managed the software and hardware Integrated Master Schedule for deployments

Provided detail deployment analysis, project plan and status to internal and external stakeholders including Government Senior Staff

Managed resources, milestones, and deliverables to the JSC J6 Integrated Master Deployment schedule

Managed and reported project risk in the project schedule and develop mitigation plans according to priority and risk exposure to Government leadership

Responsible for the managing the testing and evaluation phase to the go-live phase for software deployments

Solved complex support issues expeditiously and reported them to the JSC-J6 Chief Information Officer (CIO)

Managed network (STIGs) implementation and ensures CAT I, II, and IIIs are resolved within the designated mitigated date

Managed the DSO (COOP) site setup and testing which included reaching out to internal and external stakeholders and senior leadership, team selection, ensuring updated disaster recovery Standard of Procedures (SOP), creating, and reporting the After Action Report (AAR) to senior leadership

Reviewed Software guide and test results from the deployment checklist provided by the vendor

Planned COOP activities to meet the yearly Federal Information Security Management Act (FISMA) requirements

Worked with the Cyber Security team and Deployment team to document both System Security Plan and Database SSP

Provided the Cyber Security team with artifacts and documentation (ACAS scans, Web and Database STIGs ) to submit for Certification and Accreditation for all applications

AceInfo Solutions, Lead Oracle DBA, Defense Security Service, Quantico, VA November 2012 – February 2014

Managed a team of four Data Base Administrators (DBA) which consisted of Oracle and SQL

Responsible for maintaining Oracle STIGS (Database Security Readiness Review (SRR)) and Oracle Critical Patch updates

Worked with the Oracle vendors to supply quotes for the Spend Plan

Wrote scripts to automate incremental backups, morning checks and apply patches

Worked with the Oracle Project Lead to forecast the budget needed for future Oracle upgrades, Grid Control and OEM

Worked with the application team to troubleshoot and resolve RedHat, UNIX, Windows STIG or IAVM related issues for application problems and to recover failed processes

Worked with the Cyber Security team regarding IAVM and STIG management for the Oracle database

Managed and provided DBA support, backup and restore, Oracle data pump (expdp, impdp), ASM and Flash Recovery Management, Data guard management, performance monitoring and tuning using OEM and TOAD, Perform Data Guard Switchovers

Worked with the development team and O/S to fix the scripts for software installs and to analyze the problems related software modification

ICF International, Lead Oracle DBA, Defense Security Service, Linthicum, MD November 2009 – November 2012

Managed a team of four which consisted of the Oracle DBAs and Application team

Developed custom project plan for the database upgrade to include upgrade path, timeline, identify associated risks and mitigation plan and briefed customer, management and peers. Prepared and presented account/status briefs to management and Government Leadership regarding, weekly progress and manage associated tasks and resources in Microsoft Project.

Managed the project from the planning stages through the closing for all of the environments and provided timely deliverables

Resolved complex issues with Oracle backups, exports/imports, indexes, and applied Oracle CPU (IAVA security patch) management to all of the environments (Test, Pre-Production and Production) to mitigated CAT I findings

Created and executed a pre-implementation, implementation, and post-implementation plan to coordinate support and progress for multiple teams during the Enclave Upgrade

Worked with the multiple vendors to obtain license quotes and new software for the enclave upgrade

Responsible for maintaining Oracle STIGS (Database Security Readiness Review (SRR)) and assisted the SA team with mitigating the Retina findings to alleviate security risk

Analyzed the architecture to resolve the bottleneck problems with the databases by recommending upgrading the Oracle 9iR2 to 11gR2 from a Windows 2003 32-bit platform to a Windows 2008 64-bit platform, and adding multiple instances to one server to optimize the application processing through the network

Researched and implemented techniques to resolve Oracle issues related to tuning to meet the web server demands

Migrated Oracle 11gR2 file system Windows 2008 to Oracle 11gR2 RAC database on Oracle Sun Solaris M4000

Provide DBA support, backup and restore, Oracle data pump (expdp, impdp), ASM and Flash Recovery Management, Data guard management, performance monitoring and tuning using OEM and TOAD

Lockheed Martin, Consultant/ System Network Engineer, NIH, Bethesda MD August 2008 – October 2009

Managed a team of six persons for office move projects and scientific equipment installation

Managed the office moves from the early planning stage through implementation and provided lessons learned

Minimized the customer’s level of risk through installing and managing workstation and laptop security using anti-virus, patch management software, and encryption

Managed customer expectations within a specific OLA – Operating Level Agreement

Supported high level management network access for Directors from various centers within the institute

Ensured the computers and software had the appropriate STIGs prior to installing them on the Network

Provided support for network connectivity which included trouble shooting and patching LAN closets

Northrop Grumman Mission Systems, Fairfax, VA, System Administrator 3 March 2003 –August 2008

Ensured optimal customer heath by implementing security requirements, providing patch management, file scans, password changes and monitoring system resources and applications to meet DISA required standards for Windows 2000/2003 Enterprise Server platforms I

Implemented Admin patches, password changes, troubleshoot and monitor system and application resources for Solaris and Linux platforms and supported Apache Tomcat, Resin, Progress and Oracle services

Utilized Unix and SQL commands to execute, edit and load data into multi-platform web application and Oracle .databases

Created and executed test scripts for new functionality

TECHNICAL SKILLS Platforms: Windows Server 2008/2003, Windows 7/2003/XP, UNIX, LINUX, Solaris 8/10, MAC OS Databases: SQL Server 2005, MS Access 2007/2010, Oracle 9i/10gR2/11gR2 RAC, Sybase 12.5.3, FileMaker Pro 9.0, ACT! 4.0, Dbase IV Programming: SQL, VI Editor, Batch files, VBA Tools& Utilities: Microsoft Project 2013, Visio 2013, OEM, Grid Control, RMAN, Data Guard 11g, SQLPlus, TOAD, SQL Developer, SQL Anywhere, Putty, OpenText14, Active Directory,, Remedy, PVCS tracker, VMSs

Contact this candidate