Antuan Roberts
**** **** ***. ******** **, ****** 323-***-**** *acxrjs@r.postjobfree.com
OBJECTIVE
To obtain an IT Support Analyst position with an organization that has growth potential aswell be able to utilize my current education and
demonstrate my hardware and software abilities to meet end user's needs, thus assisting in information technology and computer networking enhancements. SKILLS
Troubleshoot and resolve computer and telephony related issues both on site and remote support.
Javascript, firmware upgrade, source code control system, Lan Wan Ability to work well with others, as well as independently. Attention to detail. Knowledge of Windows Servers,DHCP, MS Exchange, VMware, Citrix, Microsoft Server 2012, SQL, anti virus and other various software applications provides investigation, diagnostic testing and repair/resolution of system, hardware, software and infrastructure EDUCATION
2014 June 2016 ( Completed) ITT Technical Institute, Torrance CA Associate of Science Degree in Network System Administrator EXPERIENCE
Human Relations Coordinator New Beginnings Human Services LA, CA February 2010 Present
Supervise Intake office of (5) personnel, process incoming patients to assess and communicate their needs with Doctors /Administrator. Process and Reconcile Accounts Payables. Ensure patients diagnosis follow ups. Conduct staff orientation and training. Call Center Representative VXI Global LA, CA
February 2014 November 2015
Inbound calls 30 60 per day, answering inquires and clarifying desired information. Sold additional services to up sell accounts, data entry. Maintenance Tech LACCD Los Angeles Community College District LA,CA November 2008 April 2016
Performed cleaning task, restocked paper goods, dispenser refill, remove debris from grounds, inspected premises for hazardous.
Reference upon Request