Sales Microsoft Office

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LISA SMITH

Covington, Georgia *****

*****************@*****.*** 770-***-****

TEAM DRIVEN AND CUSTOMER FOCUSED SALES COORDINATOR Experienced sales representative with over 15 years of achieving company and individual sales goals Highly motivated, results-driven problem solver with substantial experience in customer relations, sales, management, and supervision. Currently seeking a sales coordinator position to utilize strong communications skills, time management, and resourceful can-do attitude to meet sales goals. Areas of expertise include...

Sales (Call Center) / Sales Support

Customer Relations

Budget Administration

Negotiation

Microsoft Office Suite

Problem Solver

Office Administration

Quickbooks

PROFESSIONAL EXPERIENCE

FREIGHT BROKER/DISPATCHER - SALES, March 2015 to Present NORTH AMERICAN AUTO LOGISTICS LLC, Alpharetta, Georgia Oversees the day-to-day logistics of a nationwide automobile transportation/parts provider Main point of contact for employee and customer needs from inception to close. Oversee day to day logistics of freights across the county to ensure timely and safely delivered customer orders.

Maintain a large portfolio for the sale of automotive goods; from initial price quoting, to creating clear customer recordings, invoicing current and past due accounts, and collecting on those accounts.

Act as the main point of contact for customer relations to effectively resolve customer disputes.

Coordinate the dispatch of freights from state to state while focusing on the most cost effective route.

INSTALL COORDINATOR, 2007 to 2013

HENRY INC., Decatur, Georgia

Supported sales, production, and the manufacturing department for a national architectural signs and ornamental metals company

Entered, maintained and tracked specialized orders; from scheduling the initial meeting, pricing quotes, to ordering labor and material; then coordinated the install, billing, and collection. Performed the day-to-day office administration.

Managed job costs to ensure compliance with customer budgets through constant clear communication with the operations team and the customer.

Ensured customer needs were met while working on narrow deadlines.

Created spreadsheets to assist with invoices, billings, and receivables.

Generated daily reports to provide sales, production, and manufacturing with up to date information on current/future projects.

LISA SMITH

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SALES/CUSTOMER SERVICE, 2001 to 2006

NORTH AMERICAN AUTONET, Alpharetta, Georgia

Leading sales team member for a large automotive broker/transporter Independently managed a portfolio of sale accounts to meet daily, weekly, and monthly sales department goals while taking a customer first approach. Researched and pursued untouched markets to expand the company’s portfolio and add valuable customers.

Communicated, negotiated, and closed deals consistently each month to meet goals.

Coordinated the funding of transactions.

Looked outside lead lists to find new accounts, resulting in numerous recognitions, such as sales team member of the month awards.

Effectively managed and resolved customer disputes.

Call Center producing 80-100 quality outbound calls. EDUCATIONAL BACKGROUND

Accounting & Administrative Assistant Study Program BRANELL UNIVERSITY, Norcross, Georgia Sales and Marketing Coursework CLEMSON UNIVERSITY, Clemson, South Carolina

Contact this candidate