Michelle Dicken

**** * **. **** **

Auburn, WA **002

253-***-****

acxrgc@r.postjobfree.com

Job History:

Central Avenue Automotive - Administrative Assistant Kent, WA Aug. 2016-Present

Duties include:

Answering phones and providing customer service

Scheduling customers for appointments

Cashier

Overseeing the work of the technicians and service advisors

Customer transportation when needed

Aluma Systems (through temp agency)-Accounts Payable Buckley, WA Feb. 2016-Aug. 2016

Duties include:

Answering phones and providing customer service

Talking with various customers about money that is owed

Putting together and presenting accruals

Valley Auto & Electric – Assistant Service Advisor Maple Valley, WA Aug. 2014-April 2015 and July 2015-Dec. 2015

Duties include:

Answering phones and providing customer service

Accounts Payable and Receivable

Inventory Management

Cashier

Customer transportation

O’reilly’s Auto Parts – Parts Delivery Driver Maple Valley, WA Feb. 2014-Aug.2014

Duties include:

Delivering parts to commercial customers

Answering phones and providing customer service

Cashier

The Cozy Inn – Bartender Oak Creek, WI Sept. 2013 – Jan 2013

Walgreens - Pharmacy Technician Racine, WI Aug 2012 – July 2013

Duties include:

Customer service and answering phones

Filling prescriptions

Cashier

Vista Health Systems – Patient Care Technician Waukegan, IL Feb 2012- Sept 2012

Duties include:

Assisting the nurses with patients

Basic patient care while the patient is admitted

Specifically working with oncology patients

Ticket King – Ticket Sales Milwaukee, WI Sept 2011 – Jan 2012

Duties include:

Answering phones

Selling various event tickets to customers

Customer Service

Wesley Medical Center – Emergency Care Technician Wichita, KS Aug. 2009 – April 2011

Duties include:

Assisting nurses and doctors with patients

Performing CPR when necessary

Assisting with basic medical care

US Navy – Operations Specialist Great Lakes, IL June 2007 – Jan. 2008

Duties include:

Radar tracking and figuring out who/what a specific target is

Education:

Renton Technical College Renton, WA July 2014 – present

Finished general education classes for Surgical Technician Program

Gateway Technical College Racine, WI Sept. 2013 – Dec. 2013

Earned prerequisites for Surgical Technician Program

Wichita Area Technical College Wichita, KS Sept. 2009 – May. 2011

Earned: Prerequisites for Surgical Technician Program

Butler County Community College Andover, KS Jan. 2009 – May 2009

Earned: EMT-Basic Certification / National Registry Certification as well as CPR BLS card by the American Heart Association

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