Sherry M Baney

*** ****** **

Etters PA *****

Cell: 77-512-4127

Email: acxrff@r.postjobfree.com

Availability: 2 weeks

Job Type: Permanent/ Full time/40 hrs wk

PROFILE: A dedicated and client focused professional with over 35 years of administrative, customer service relations experience.

PROFESSIONAL COMPETENCIES

Detail-oriented with strong organizational and analytical skills.

Demonstrate ability to effectively balance multiple tasks, meet deadlines and work effectively under pressure strong communication, critical thinking, conflict resolution and listening skills.

Integrity in the discreet handling of confidential and sensitive information.

DEMONSTRATED SKILLS

*Project Management *Policy/Procedure *Records Management

*Expense Management *Report Preparation *Database Management

*Meetings/Agendas *Calendar Management *Content Management

Work Experience:

PNC Financial Services Inc.

Carlisle Pike

Camp Hill PA 17011

Loan Administrator/Administrative Assistant

Real Estate:07/93-09/2016

Manager Brent L Richmond

Provide administrative/loan support to REF Market Managers their team and underwriters in the market. Provide general administrative support including arranging travel, and submitting expense report. Gather data to fulfill request for information, coordinate local needs with building management, request MFD repair, and order supplies. Support includes but is not limited to performing tasks designated as “Administrative Assistant” as outline in the REB Roles and Responsiibilites document, adapting as business needs of those supported evolve.

Direct request received from occasional interaction with customers to appropriate individual. Attend market meeting as appropriate. Communicate update and information when needed.

Demonstrate ability to navigate, locate and extract information forms and other systems as needed to support team. Exhibit ability to ulitze advanced funcitionality in Microsoft Word 2013 and Excel 2013.

Demonstrate understanding of all facets of the Event Planning and related pre-approval process according to the most current procedure. Where applicable serve as a local point of contact for Marketing coordinated REB market events. Use the ability to independently coordinate local market meetings and client meeting. Participate in Grow up Great program. Ability to do Notary documents as well as residential mortgage releases.

Have taken all bank related training, such as Code of Business Conduct and Ethics. Policy and procedures for Real Estate Banking. Microsoft word, lotus notes and principles of banking.

Collections: 04/88-07/93 – Manager Eric Krimmel

Making collection calls for delinquent accounts, such as Installment Loan, Student loan and Residential Mortgage. Before Collections was eliminated from PNC, was third in supervisory position. Was able to reposes vehicles and make management decisions. Meet all deadlines in required turnaround time. Fulfilled all job duties. Demonstrates knowledge and technical skills required to perform proper job responsibilities. Worked well with superiors and peers, could grasp main problems and follows through to resolve the problem. Plans and organizes effectively. I worked effectively as a leader.

Credit Card:08/87-04/88 – Customer service, opening mail, answering phone.

Data Entry: 09/84-08/87 – Entering all forms of bank reports and keypunch cards.

Bookkeeping: 08/83 -09/84- Answering phone, customer service and filling checks.

Part time teller/Platform: 08/81 – 08/83- All duties assigned to a bank teller & office sales.

Giant Food Services: (Camp Hill) 08/05-12/05

Worked in General Merchandising. Stocked shelves, organized shelves and supplies.

COMPUTER PROFICIENCIES

*Skype for Business, Outlook, Microsoft Office, Lotus Notes.

*Skilled in creating reports, spreadsheets and graphs.

EDUCATION: Red Land Senior High School

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