Peter Yuen

* ******** ***, ***** ****, Ontario

M3M-3H1

416-***-****

Objective: To obtain the position of Systems Administrator where I can apply my considerable wealth of proven real world experience, extensive and invaluable skills, and knowledge to implement, support and maintain computer and related systems and peripherals.

Summary: 25+ years in the industry. I possess an outstandingly keen, analytical, sharp and creative mind from which derive superlative problem solving skills and an innate ability to learn rapidly.

Experience: Systems Administrator

Lawyers' Professional Indemnity Company

250 Yonge Street, Toronto, ON

1997 – present

Oversee day to day operations including planning, deploying, patching and maintaining 60+ Windows and Linux servers, workstations, printers, switches, scanners, phones and office applications as well as documenting changes, procedures, giving tutorials, developing network diagrams, and DR, SAN, VMware administration, supporting 130 users, etc.

Qualifications/

Knowledge: All versions of Windows server/ desktop and some HP Unix/Redhat Linux

Office 2010 suite of applications

Backup Technology

Advanced PowerShell, batch file, VB.NET, VBA, and VBScript scripting

Security threat analysis: POODLE, HeartBleed, buffer over-runs, malware, etc.

VMWare 5.x/Hyper-V

Lotus Notes and Domino/Exchange 2013

HP EVA 4400 and NetApp FAS 2240 SAN administration and management

HP Virtual Connect technology

Cisco switch technology

Citrix Xenapp

Cisco phone support, administration and maintenance

Cisco Wi-Fi

Checkpoint firewall administration

Career highlights: Have created deployment servers to rapidly deploy Windows 2000/XP and 7 desktop PCs, each customized with the required applications and configurations depending on the person's department and role

Migrated servers from Windows 2000 to 2003/2008/2012

Managed printer, workstation, laptop and scanner replacement/upgrade projects

Implemented and enforced user policy limiting all Windows users to Standard User permissions vs. Administrative User permissions and worked around all issues caused by restricted access.

Heavily customized log-in script to push out 3rd party patches

Through automation, reduced an error prone and repetitive 2-3 hour new employee systems/phone/voicemail accounts creation process to 15 minutes through a custom written application

Devised a method independent of Citrix to force all of a user's applications to run from the same server, eliminating problematic inter-program communications issues

Created a software router within VMWare to facilitate DR validation in an isolated environment

Augmented the log-in script with a virus scanner that has proven more effective than the industry's leading AV solution

Enabled non-roaming applications such as Lotus Notes to operate for users no matter which workstation the users log into

Developed a custom application to deploy Windows patches to 40+ Windows servers

Created a custom tab in Word 2010 containing all the printing functions required by users all in one location. Features include printer selection, one button page 1 letterhead following pages plain paper printing of documents, print to pdf, print to fax and print to email

Developed and implemented a hybrid Windows user profiles combining the benefits of local user profiles (speed) and roaming user profiles (application settings follow the user to any PC)

Designed a custom VB application to act as a single pane of glass to automate 90% of repetitive administration tasks including reporting, taking performance metrics, SAN capacity, granting access to the company Wi-Fi, inventory and many more tasks.

Am the main resource for emergency response and recovery for situations such as power outages, a corrupt email server and server crashes and for the most difficult and complex of issues.

Provide superior daily user support

Provide highly detailed documentation including network diagrams, procedures and tutorials

References upon request

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