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Customer Service High School

Location:
San Diego, CA, 92115
Posted:
December 05, 2016

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Resume:

PATERSON DUMERZIL

CAREER HISTORY

Language Instructor

SSI French instructor September 2015- Present

Te aching French as a Foreign Language and giving tutoring to the Military Team at Coronado Naval Base including cultural role playing activities, interpreting from source to target language and vice versa. San Diego Airport Parking

Customer service and Valet Agent October 2015-Present Assisting customers by directing them where to park their cars, check their reservations, issuing tickets to them etc

Sales Associate

7 ELEVEN CORPORATION - June 2014– October 2015

Assisting customer with their product needs. Cashier duties as well as stocking/cleaning floor/ground. French and English Instructor

UNIVERSIDAD DEL VALLE DE MEXICO - August 2011 - May 2014 French and ESL Instructor teaching high school and University students from a basic and intermediate level by fulfilling their needs in the fields of those foreign languages. French Instructor

Kiosk International - June 2009 - August 2011

Teach FRANCAIS LANGUE ETRANGERE = FRENCH AS A FOREIGN LANGUAGE from basic to advanced level while most of the students were studying a bilingual career. Different techniques were used to develop their skills and make them more

Guest Operations & Customer service agent

Fiesta Americana Hotels Resorts Mexico City - June 2007- July 2011 Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her. Also to continue effort to deliver outstanding guest service and financial profitability. ACADEMIC QUALIFICATIONS

SouthWestern College

Professional Certificate in Legal Interprertation and Translation not limited to immigration, Business and medical matters June 2015 - present

University of Cambridge (England)

Teacher’s knowledge Test (TKT Mod. I & II)

University of State of Haiti (Haiti)

Applied Linguistics: October 2002 - March 2005.

English Institute Abraham Lincoln (Mexico)

Teacher’s Diploma course: August 2008 - September 2009 Canadian Institute of English (Canada)

TESOL C ertificate: S eptember 2009 – June 2010

COLLEGE VICTOR BAROLETTE (Haiti)

Primary and High school July 2000

SKILLS

Fully multilingual Speak and Write: Spanish, English, French, and Haitian Creole Computer Knowledgeable

Dependable

Customer Service Oriented

Teamwork

Leadership



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