PROFESSIONAL SUMMARY

IT Professional with extensive experience in all computer systems including hardware, software and security.

EXPERIENCE

M&J It security Contractors

Sr. System Administrator / Sr. Network Administrator / Sr. Cyber Security Administrator

January 1992 – May 2015

Provided residential and commercial customers with troubleshooting and support for PCs and Macs\Unix, and peripherals including printers, and scanners,including hp laser jets 9040 series printers.

Performed data recovery and computer repair.

Installed new IT systems and upgraded existing hardware and software.

Designed and set up webpage's for customers.

Removed viruses and spyware and trained customers in best practices for computer security.

Prepared cost estimates and Purchased personal computers, software and related hardware for all departments.

Installed and configured wireless networking equipment.

Administered a multi-site WAN utilizing CISCO hardware and software technologies.

Developed specifications for purchase of new servers.

Installed and built network infrastructure as needed.

Served as Technical Lead for projects.

Provided full support for Windows servers including hardware, operating system and network connectivity.

Provided backup support for MS back office suite of services including Exchange, Virtualization, and Active Directory.

Recommend areas for future automation and ideas that would promote cost savings, and/or more efficient computer performance or use, improved testing procedures, and/or enhance the software package.

Trained and assisted PC Support analysts and users in daily activities as required.

Developed and administered policies for standardizing selection of personal computers, software, and related hardware.

Developed and maintained Standard Operating Procedures for all PC and LAN related activities.

Assisted with the Wide Area Network management and all the associated data communications issues at the facilities.

Assisted in repair of personal computers and associated equipment for all departments.

Assisted with maintaining wiring in network cabling closets and data center as needed.

University of Houston, Clear Lake

Computer Lab Tech Specialist 1

January 2012 – June 2013

Computer Lab Specialist

December 2011 – December 2012

Served as Network Administrator

Assisted with setting up new computer labs

Provided technical support to students, faculty, and administrators

Installed and configured a variety of hardware and software

EDUCATION

University of Houston Clear Lake

Houston, TX 2013

Bachelor of Science, Information Technology

AFFILIATIONS

United States Navy Veteran

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