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Customer Service Representative

Location:
Cheyenne, WY
Posted:
December 02, 2016

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Resume:

Lysa A Crozier

**** **** *****

Cheyenne, WY ****7

Phone: 307-***-****

acxqkz@r.postjobfree.com

Employment History

Landfill Attendant

**/**** – Current City of Cheyenne Cheyenne, WY

Weigh customers into and out of landfill

Create weight tickets

Receive all payments for transactions

Data entry as required by landfill manager

Answer phones

Document Control Clerk

09/2013 – 04/2014

Northrop Grumman

Cheyenne, WY

Receive, sort and distribute incoming and interoffice mail and scans and copy documents from inbound mail, interoffice mail, faxes and e-mails

Supports mail room coordinator as needed or volume requires

Process classified or sensitive mail in accordance with security regulations

Handle both incoming and outbound mail

Prepare and bundle documents

Scans inbound documents

Perform document indexing, including conducting searches to determine the correct case to link the document to, appropriately store or shred paper documents, and log document control volumes and activities

Owner Operator

02/2012 - 08/2013

Liquid Illusion

Cheyenne, WY

This is a hydro-graphics business that my husband and I ran together. I was responsible for all customer service, as well as all accounts payable and receivable, all parts ordering and receiving. I also have done all of the marketing for our company, as well of set-up and tear down for all of our shows.

Customer Service Representative

02/2008 - 11/2011

Dyno Nobel

8305 Otto Rd. Cheyenne, WY

Weigh trucks into and out of plant

Answer the switchboard

Accurately and expediently ship and invoice all loads leaving the plant

Work with the Union Pacific Rail system to call out needed cars for loading and off loading

Work with Corporate Salt Lake, all trucking companies and truck drivers as a team member to ensure accuracy, quality and a friendly environment

Create Bills of Lading. I was also a member of their Emergency Services Response Team. CPR and AED training as well as trauma.

Cashier / Customer Service Representative

04/2007 - 02/2008

Lowe's Store #1539

Cheyenne, WY

Check out customers providing assistance as needed and correct change.

Directing telephone calls through a phone network

Planning Coach

12/2006 - 04/2007

Lowe's RDC #965

Cheyenne, WY

Planning Coach Lowe's RDC #965

Lead a team to ensure the expedient and accurate processing of all purchase orders through the RDC

Work with all customers / vendors to ensure proper and expedient process of all purchase orders and product

Relay all information about special allocations / product to team members on the floor

Responsible for the hiring, firing and evaluating of team members

Administrative Assistant / Inventory Specialist Maintenance Dept.

12/2004 - 12/2006

Lowe's RDC #965

Cheyenne, WY

Procure, manage and maintain $500K worth of spare parts inventory for 1,287 subsystems and MHE vehicles

Research, coordinate and acquire parts for all system requirements in the Regional Distribution Center with over 80 vendors worldwide.

Maintain accurate inventory status and work order history in MP2 database in support of the $14M Rapistan sortation system and $3M vehicle fleet.

Assist in developing the $2M annual maintenance budget

Purchasing cards for a budget of $2M

Responsible for the accurate tracking and corporate reporting of $160K purchase card expenditures monthly

Provide logistic support for over 55 people on four different shifts

Assist all other departments with parts / service support

Receiving Clerk

12/2002 - 12/2004

Lowe’s RDC #965

Cheyenne, WY

Responsible for the proper processing and closing of all purchase orders received into the distribution center. Also responsible for the closing of all bills of lading for the trucking companies that deliver to Lowe's.

Interpreter / Transliterator for the Deaf/Hard-of-Hearing

01/1991 - 09/2002

Laramie County School District #1

Cheyenne, WY

Facilitate communication between the student and the teacher or classmates k-12. Chapter / book rewrites as needed for tutoring purposes



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