Human Resources professional Leader/Manager with comprehensive experience in strategic planning, implementation and management of Human Resource initiatives and systems. Highly proficient in managing and developing communications and training. Excellent leader with a solid record leading to sustainable organizational changes. Highly confidential and self motivated starvation focus for success within the Company.
Leading Manager with multiple graduate certifications in Human Resource Administration, Business Management and Analysis, Six Sigma and Program Management offering over 15+ years of HR career bringing credibility to the function through personal integrity, leadership, and professional expertise.
Extensive background in HR Management and Administration, including employee recruitment and retention, organizational/staff development, employee relations, training, coaching and counseling, benefits and compensation, performance management, HR records management, HR policies development and legal compliance. Client oriented and team player.
Proven success in negotiating win-win compromises, developing team-building programs, writing personnel manuals, corporate policies, job descriptions, management reports, promoting employee wellness, and improving morale and productivity.
Summary of Skills/Qualifications
Staff Recruitment and Management
HR Policies, Processes and Procedures
New Hire Orientation
Strategic capabilities in planning and budgeting
Preparing/processing
Exceptional interpersonal skills
Employee Relations, Labor Laws and Regulations
Arbitrations and Complaint Resolution
Excellent time management skills
Medical Benefits Program
payroll
LANGUAGE SKILLS:
Macedonian - Mother tongue;
English – Professional Fluency
Croatian – Professional Fluency
Serbian – Professional Fluency
Bulgarian – Professional Fluency
Spanish –Limited knowledge
COMPUTER SKILLS (Operating systems) and Literacy:
Windows XP; Windows NT; Windows ME; Windows 2000; Mac 0S8.6; Mac 0S9; and intermediate knowledge of Microsoft Office(Word, Excel, PowerPoint, Outlook)
CarrierBuilde; Monster; Bullhorn; LinkedIn ; Taleo- used website for recruitment purposes;
Hardware: MAC: Macintosh; Dell; Compaq; Acer; Gateaway; Routers; Switches; HP Printers (4000,4050,4500,5si,8000, P1000,750c plotter and many more)
SPECIAL TRAININGS and COURSES:
Fire fighting Training Course in Fire fighting Department in Macedonia – Dec, 2003
Nursery Course; (First aid and Paramedic Assistant) CERTIFICATE - 2002, Macedonia
Computer Training Course in OSCE (MS Word, Excel, Power Point, Internet and Intranet) - 2002/2003
Certificate of Crucible Training – Afghanistan Orientation Program – June, 2006
Cardiopulmonary Resuscitation (CPR) – US Military training – Afghanistan – May, 2009
DynCorp Certificate for completion on DELTEK DEL001 Deltek Travel and Expense v8.0 - Apr,2009
March, 2015 – Apr, 2015 – Loyal Source Government Service, Orlando, Florida
Corporate Recruiter
Interacting daily with the Recruitment Resource Center for evaluation, and recommendation for employment, applicants to fill vacant positions for assigned areas within the organization.
Effectively utilizing interview tools to interview applicants in relation to staff needs and the philosophy of the organization.
Working strategically with hiring managers to propose potential solutions for filling and maintaining adequate staff in each department. Demonstrating and conveying a favorable image of the organization and the hiring process. Serving as liaison between departmental manager and applicants for completing the pre-employment process.
Interacting with all customers ensuring compliance with Corporate Compliance plan and all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.
Developing a strong collaborative relationship with hiring managers to coordinator timely interviews for each applicant.
Facilitating and maintaining the opening of all approved requisitions in assigned area, for vacant positions.
March, 2014 – Oct, 2014 – VACO Inc. Orlando, Florida ( AAR Airlift – Palm Bay, Florida)
Human Resource & Recruiting Consultant
Worked on various Human Resource functions in a proposal team, bidding on State Department - INL Proposal, that encompasses
Administered various human resources plans and procedures for the company’s personnel; assisting in the development and implementation of personnel policies and procedures, and HR Administration Manual.
Assisted in the evaluation of reports, decisions, and results of numerous departments as it relates to established goals. Recommending new strategic business approaches, policies and procedures to affect continual improvements in efficiency of department and services performed, administering the Equal Employment Opportunity and Affirmative Action Programs to include but not limited to: Staffing, development, and maintenance.
Advising and coaching the Staffing department on the future needs/selection and recruiting process as a professional Subject Matter Expert (SME) on Recruiting and HR matters for AirWing Program (proposal) under State Department (external and internal candidates for a total of 700 employees BOG-boots on ground with over 300 rotational candidates), working with external recruiting Companies to create a potentially broader visibility of our posted job banks which increases the potential search engine
Collaborated with VP and HR team to administer annual Performance Management Program to include but not limited to: perform training, assist in communication of program and review and record results
March, 2011 – April, 2012 – DECO INC. – Kabul, Afghanistan (CENTCOM)
CN Metrics Analyst/ Talent Acquisition (Counter Narcotics Analyst)
Analyzed data with advanced statistical methods, interpreting results, and providing
written summaries of data analyses with an emphasis on improving forecast accuracy as required or necessary
Resourcing the key component data for determining trending for future demand requirements a forecasting of potential component shortages. Supporting database and various system support tools for effective evaluation data quality, applications and functions, producing output maintaining operational effectiveness
Worked closely with leadership and translating strategic concepts into data fields and report formats
Developed programs, methodologies, and files for analyzing and presenting data
Worked with customers to develop and understand analysis specifications
Created and recommending strategies to maximize the effective management of materials
Analyzed counter terrorism data and illicit activities in the CENTCOM Area of Responsibility (AOR)
Contributed to the departments overall work, including: the definition of program metrics,
development of a database system, designing and implementation the organizations evaluation framework, and establishment of a continuous improvement reporting system that is embed the reviews of program data and outcomes into the fieldwork
Provided updated processes and designed all talent acquisition processes to ensure effectiveness of all projects.
Implemented various strategies to ensure effective implementation of all compensation practices.
Provided subject matter expertise (SME) in all staffing policies and procedures to maintain knowledge on all equal employment opportunity regulations.
Maintained knowledge on all industry trends to ensure compliance to all recruitment guidelines and assisted recruitment team to design all performance standards.
Created KPIs and build a new system of collecting data and processing information in a Metrics Projections to CENTCOM and DoD for future mission budget approvals.
Identified KPIs-Key Performance Indicators for data measurement
Assisted in the development of long- and short-term objectives and ensuring that programs and efforts are directed toward achieving company goals, with initiating corrective action to assure objectives are m
March, 2010 – March, 2011- DynCorp International, Air Wing- INL, Kabul /Afghanistan
Human Resource & Recruiting Supervisor/ Talent Acquisition
Overseeing HR staff/admin during the planning and administering of all daily operations and activities
Developed and administered policies and programs covering several areas of Human Resources such as recruitment, wage and salary administration, training, employee relations, benefits and equal employment opportunity (EEO)/affirmative action programs
Worked on Operational and Tactical HRIS system; maintained and managed records on each of the Organizational employee’s, reporting and analysis, benefits administration including enrollment, change of status, updating payroll and creating reports, applicant tracking system,
Recruiting candidates including; screening, evaluating, interviewing, selecting, salary/benefits and negotiations
Created and updated Performance Management System including performance appraisal data and productivity data
Tactical HRIS system and reports provided to the Managers with support for decisions that emphasize the allocation of necessary and needed resources.
Prepared recommendations to upper management concerning human resources issues and concerns
Ensures Air Wing practices and policies comply with applicable laws, regulations and DynCorp company policies Recruiting interviews tests and selects employees to fill vacant policies
Developed and maintaining a practical knowledge of compliance agency procedures to include charge responses
Overseeing the analysis, maintenance, and communication of records required by law or local government bodies, or other departments in the organization
Successfully achieved a new hiring process of a new hiring staff, turnaround of the entire process-45 days, or total of 160
employees BOG, deployments included with in-country clearance, banking details set up, offer letter/contract,PHF files completed, drug screening, weapons qualifications, visa process started and completed, accommodations pre-set ahead of time of arrival, badges, security clearance, uniforms and gear ordered on time, with including a mass in processing training brief in 2 groups (each group 80 employees)
February, 2009 – March, 2010/ DynCorp International, Kabul-Afghanistan, DoD -(CNTPO) Counter Narco-terrorism Global Support – Aviation Fleet Management
Regional Human Resource & Strategic Acquisition Generalist
Overseeing the applications of establishing the Human Resources policies and procedures in the areas of employee relations, wage and salary requirements, administration, employment, benefits, training, labor relations, safety and special projects, implementing and maintaining processes designed to identify, fund an track completion of required training for program candidates and high potential candidates
Job analysis and design Information systems that includes data from interviews and workers affirmative action guidelines, creating recruiting system that includes plans of specified positions to be filled, list of duties and requirements, client list and specifications, other data about turnover rates and bout the success of past placements.
Compensation and benefits information that helps in supporting HR team in future decisions for compensational benefits packages,
Acting as investigator in matters of employee relations issues to include Equal Employment Opportunity (EEO) and “Hotline” issues, subject to senior management guidance and HQ approvals, working on HR policies, practices and strategies to meet organizational needs, analyzing wages and salary reports and data to determine competitive compensation for the company
Researching and monitoring various laws and government regulations that pertains to my HR function
Supporting of technical trainings relatively to Office Federal Contract Compliance Program (OFCCP) compliance issues
Preparing the required application for Synchronized Pre-deployment (SPOT); Contractor Verification System(CVS); Application for DOD Common Access Card/Deer enrollments; Contractor Verification System Requirement for CAC cards
.
January, 2007 – January, 2009/ DynCorp International, Security Sector Reform, Monrovia - Liberia (Africa)
Recruiting and Human Resource Acquisition Manager
Improved and implemented weekly/monthly Manning Reports, administrated directly to the Program Manager, Corporate HQ in Texas and supporting office in Dubai
Planning, developing and implementing all HR policies rules and regulations
In processing new inbound employees, preparing and presenting orientation in- country, security rules and regulations. Working closely with the Local Immigration office in pertaining foreign visas for Liberia. Cooperating with Legal department for following local / international procedure or regulation.
Managed and supporting approximately over 300 employees
Reduced and processed worker’s compensations cost by 30% from prior year
Due to mission requirements and my cost analysis, I have managed to reduce the working force and decrease turnover of approximately 30-35 % throughout the organization with successfully administered organizational charts and efficient industrial plan
Managed daily activities and support services of assigned staff to ensure compliance with Corporate and DI/DTS LLC policies and procedures
Developed and administered policies in program covering one or more areas of Human Resources such as recruitment, wage and salary administration, training, employee relations, benefits and equal employment opportunity ( EEO) / affirmative action plans
Prepared the analysis, maintenance and communication of records required by law or local government bodies, or other departments in the organization
Identified legal and government reporting requirements affecting human resource functions and ensures policies, procedures and reporting in compliance and /or meet contractual management requirements, with recommendations to upper management concerning human resource issues and concerns
Developed organizational administration in substance abuse in pertaining policies, managing grievances and achievements in solving organizational arbitrations and improving employee’s relations
Prepared salary grid and closely monitoring the salary rates and gradin within the company
Maintained updates and follow up with DI Human Resource Information System (HRIS) for support People Soft remediation processes, working in generalist capacity for recruitment support, phase – in and training efforts, supporting of the technical training relative to Office of Federal Contract Compliance Program ( OFCCP), working as an investigator in matters of employees relations issues to include Equal Employment Opportunity (EEO) and “ Hotline” issues. Developing and implementing a Human Resources audit strategy, contribution of development, execution and maintenance of HR policy and procedures
Developed and implement strategic initiatives for recruiting diverse talent in a multi-site organization. Partnered with key stakeholders and developed strategic plans for key staffing initiatives.
Managed full cycle recruiting process to meet the various staffing goals across all levels within multiple business units. Created and implementing Marketing Strategies to attract passive job seekers. Worked with hiring managers and interview teams to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria.
Tracked and reported key metrics designed to measure and predict staffing activity. Regular follow up with the respective hiring managers and candidates to ensure timeliness of recruitment process.
Dec, 2005 – Dec, 2006 /DynCorp International, CIVPOL Program, Kabul - Afghanistan
Corporate Staffing and Human Resource Specialist
Responsible for day-to-day different programs manning list proposals
Tracked the proposed modifications to manufacture that all positions are filled
Providing updates to supporting offices in Dubai/Texas (USA), including few different programs such as (Poppy Eradication Program; Weapons Removal and Abatement; CIVPOL; Afghanistan Eradication Force;)
Assisted and supporting closely over 800 employees leave requests, DoS/DoD (Department of State / Department of Defense) representatives in and out country,
Employees relations, provide proper updates, feedback and answers, to match the each program proposal
Coordinated medical benefits and forms to ensure accuracy and coordinated with third party administrator
Assisted in company hiring process, interviews, selection and screening process
Conducted new employee orientations and safety training, ensuring all necessary documentation and forms are completed
Created and maintained personnel and Benefits files and conducted employee orientations and exit interviews
Aug, 2005 - Nov, 2005/ DynCorp International, CIVPOL Program, Kabul - Afghanistan
Assistant Business Manager / Travel Manager
Administrated daily execution of company policies and procedure rules and regulations
Tracked all departmental staffing, personnel files, compensation and benefits, records for payments, processing resignations, terminations and support with all administrative tasks
Implemented instructions on rules and regulations and other administrative functions as needed
Completed itineraries and tickets for all expats vacations or EOM- end of mission
Received and checking timesheets, renewals of contract, banking details, expense reports, allowances, modifications, terminations, resignations, end of mission letters, etc
Provided Local National Contract, terminations, regulations according the local labour law
Managed and leading assigned staff for efficient utilization of human resources assignment, performance, morale and overall welfare
Established significant contact with the Afghan Ministry of Immigration in order to ease the process for in country visas and proper legal documentation for all DI employees
Previous Experience:
Sales Manager- Mar, 2005 - Aug, 2005/C2Logistics Company – Afghanistan
Administrative Assistant - Jan, 2005 – Mar, 2005/The New Millennium – Afghanistan
Company Manager- Aug, 2005 – Nov, 2005/BSG International – Macedonia
Security Guard / Radio Operator- Nov, 2003 – Mar, 2004/Organization for Security and Co-operation in Europe (OSCE) Spillover Monitoring Mission in Skopje (FS) Macedonia
PS (Professional Sale) and Office Assistant- Mar, 2001 -Nov, 2003/ KIRBY “SIKAL” Representation office in - Macedonia
Store Manager- Sep 2001 – June, 2002/ “TRIPE KOMERC” – Private Store– Macedonia
Dispatcher/Radio Operator- Oct, 2001 – Dec, 2003/ “FIL – VI” – Transportation Company, Macedonia
DFAC Foreman- Jan, 2001 – July, 2001/ Brown & Root Service Corporation in Macedonia, Sustainment of Operation Join Forge – support to US Army – peacekeeping mission with NATO
DFAC Administrator / Interpreter-June, 1999 – Jan 2001/ Brown & Root Service Corporation in Macedonia – Sustainment of Operation Join Forge – support to US Army – peacekeeping mission with NATO
EDUCATION:
TESOL- (Teaching English to speakers of other languages-TEFLS Certificate - Global Leadership College
Paralegal Course Certificate The Center for Legal Studies
Legal Investigations - The Center for Legal Studies-Florida
Villanova University (Tampa, Florida)
Master Certificate in Human Resource Management:
Master Certificate in Business Analysis
Master Certificate in IS/IT Project Management
Master Certificate in Six Sigma:
High School “KIRO BURNAZ” Kumanovo, Macedonia
High School Degree - Agricultural Diploma- June,1996
References available upon request.