Julia Ferris Cpht

Fort Worth, TX ***** C: 817-***-**** acxqb2@r.postjobfree.com

I am an experienced Pharmacy Technician with expertise in accurate data entry, dispensing, inventory control, and problem solving. My experience includes mail-order front-end processing, claims, customer service, retail and hospital clinical processing/dispensing all with emphasis on quality and customer retention.

Skills

*Motivated self-starter *Committed to quality assurance

*Insurance billing expert *Accurate pharmaceutical calculations

*Acute care expertise *Conflict resolution ability

*In-depth pharmacy law knowledge *Retail pharmacy procedure knowledge

*Prescription drug labeling *Data entry specialist

*Medication Inventory Management *Laboratory work competency

*HIPAA Regulations *Inventory maintenance system

*In good standing with the Texas State Board of Pharmacy

Specialty PAP Pharmacy Tech 1/2016 - 11/2016

McKesson – Fort Worth, TX

Received and accurately processed prescriptions received from the hub using pharmacy software system (CPR plus)

Accurately processed an average of 120 prescriptions per day.

Calculated and verified the correct dosage based on the prescription ordered.

Provide dispensing pharmacists with information regarding allergies, drug interactions, assured diagnosis matched drug therapy.

Trained team members in compliance with standard operation procedures

Data Entry Coordinator CPhT, 9/2013 – 2/2014

US Bioservices- Frisco, TX

Growth hormone therapy and Multiple Sclerosis were primary focus treatments

Accurately typed an average of 120 prescriptions per day.

Proficient in data entry including prescription validation, prescription set up and prescriber verification.

Pharmacy Tech, 08/2012 to 08/2013

John Peter Smith Hospital – Fort Worth, TX

Received and accurately processed written prescriptions from customers using pharmacy software system (Guardian Rx) and Surescripts.

Monitor patient safety by checking for appropriate dosage, drug interactions, allergies and contraindications before dispensing medications.

Completed new and updated patient profiles, including lists of patient medications.

Effectively resolved insurance rejections and other billing issue including copay assistance cards for customer care and retention.

Accurately typed and dispensed an average of 250 prescriptions per day.

Verified and labeled prescriptions with the 8 point check.

Performed technical processes required to dispense medications to patients.

Assisted other pharmacy staff with drug inventory, purchasing, and receiving.

Regularly stocked shelves, rotated stock and checked for expired medications.

Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions.

Efficiently operated cash register and handled cash, checks, and charge transactions.

Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork.

Correctly completed pharmacy paperwork, including daily and weekly reports.

Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.

Effectively prioritized tasks and organized workflow to increase efficiency.

Completed accurate cycle counts, inventory management and will-calls for customers.

Communicated regularly with physicians, nurses, insurance companies and managed care organizations.

Quality Assurance Pharmacy Technician II, 01/2006 to 01/2011

Medco Health Solutions – Fort Worth, TX

Resolve prescription issues related to plan limitations, state regulations, therapeutic interchanges; resolve claim failures for customer service representatives and data entry for urgent issues

Maintain data entry efficiency of 62 Rx's typed per hour with 740 PPM error ratio

Assist technician leads in training of new personnel

Aided in updating work instructions for facility to be used net work wide

Completed new and updated patient profiles, including lists of patient medications.

Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork.

Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.

Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.

Closely monitored department performance metrics.

Partnered with management team to develop and implement in-store programs to increase sales.

Effectively prioritized tasks and organized workflow to increase efficiency

Pharmacy Technician II, 11/2004 to 01/2006

Advance PCS / Caremark Rx – Fort Worth, TX

Resolve prescription issues requiring further clarification due to illegible or missing information.

Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.

Accurately perform data entry for mailed-in prescriptions

Maintained accurate data-entry efficiency of 52 Rx's per hour

Zero external errors, 230 PPM internal error ratio

Assist lead technician to identify quality risks

Sr. Pharmacy Technician, 01/2000 to 01/2004

Walgreens Pharmacy – Fort Worth, TX

Processing patient prescription orders with focus on accuracy and customer service

Contact MD to clarify missing /unclear information

Inventory control, cashier duties and customer service

Maintained average of 230 Rx's per day

Trained new hire technicians on all functions

Effectively resolved insurance rejections and other billing issues.

Inspected drug storage sites, monitored drug supply expiration dates and ensured proper supply levels.

Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions.

Receptively answered customer questions and helped locate desired items in the pharmacy.

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