Customer Service Training
Resume:
Joselyn A. Jelua
Ciudad Nuevo, Timalan, Naic, Cavite
Contact # 090********
Email: ******@*****.***
Skype id: joselynjelua
OBJECTIVES
To be a learning provider and attained the objectives of my student through quality education and develop my capability in teaching profession.
WORK EXPERIENCE:
Brilliant Mind International School
Brilliant Montessori Learning Center
Position: Teacher
Work Description: Handling a group of class with proper conduct of lessons in English, Science, Mathematics and Values Education. Preparing a lesson plan, attendance, daily performance record and teaching materials. Do an individual tutorial to the students after the class.
Intership Navigation Training Center
Position: Registrar
Work Description: Responsible for the enrollment process and schedule planning of weekly training. Arrange the availability of the participants/ students base on the planned schedule of particular courses. Conduct orientation before the proper training to be discussed. Communicate the instructor and assign the courses that they should be conducted.
Global Accent Power English Training Center
Position: Practice Online English Teacher
Work Description: Facilitate student learning providing a course of study. Conduct a lesson to the student or a class specifically English communication and other subject s area. Assess the educational levels of the students on particular skills and knowledge.
TRAININGS AND SEMINAR:
 Satisfactorily completed the 60 hours " Training for Pre-Service Program in
Intel-Teach to the Future" held at Western Visayas College of Science & Technology.
 Orientation Seminar of " Upgrading Student Teachers Competencies".
 Attended the Seminar for Non Formal Education & Community immersion, held at Graciano Lopez Jaena Hall, WVCST Campus
 Seminar for Highly Qualified Teacher to U.S., held at SM City Cinema 7 Iloilo City under E-world Inc., last September 2005.
 Attended the Seminar on "Comprehensive Drug Abuse", held at Quezon City Sports Club, Quezon City last May, 2008
 Attended the one-day Seminar on "Bank Robbery, Hold-UP Counter Measures", last May 2008 at Quezon City Sports Club, Quezon City.
 Completed the 2 days seminar-workshop on" Customer Service, The Extra-Mileway, conducted on Oct. 8 & 9, 2013 at The Prestige Tower, Ortigas Center, Pasig City
 Successfully completed the 3-day training on " Sharpening Aptitudes in Leadership (S.A.I.L.) Program of Associated Ship Management at Antipolo City, Philippines
 Successfully completed the " Internal Quality Auditor's Training & Upgrading" held on 23rd of March 2013 at 2/F Flr. CRI Bldg., Malate Manila
 Attending the echo training on "Personality Development" held on jauary 25, 2014 at the CRI Bldg., Malate Manila.
EDUCATIONAL ATTAINMENT
College: Western Visayas College of Science & Technology
Bachelor of Secondary Education
2002-2006
Secondary: Pavia National High School
Evangelista St., Pavia Iloilo
2001-2002
Elementary: Pavia Pilot Elementary School
Evangelista St., Pavia Iloilo
1997-1998
PERSONAL DATA:
Date of Birth: June 25, 1985
Place of Birth: Upper Bicutan Taguig Metro Manila
Height: 5'1"
Weight: 95 lbs.
Civil Status: Married
Citizenship: Filipino
Religion: Roman Catholic
Character References:
Ms. Renda C. Merano
Training Director
GAPET-C Lucena
Mr. Maro E. Fuentes
School Administrator
Brilliant Mind International School
Brilliant Montessori Learning Center
Lopez Jaena St., Jaro Iloilo City
Capt. Robert S. De Jose
Training Director
Intership Navigation Training Center
2/F CRI Bldg. Leveriza Cor. Quirino Avenue, Malate Manila
I hereby certify that the above information are true & correct to the best of my knowledge.
JOSELYN A. JELUA
Contact this candidate