LISA KUEHNE, RPH

**** ****** *****, *****, ** ***25 acxq3z@r.postjobfree.com 972-***-****

OBJECTIVE

Licensed pharmacist with demonstrated versatility in adapting to ever-increasing complexity in the healthcare industry. Committed to providing quality pharmaceutical care as an essential link in disease management.

SKILLS & ABILITIES

Demonstrated success in working with diverse populations

Experience with clinical areas of managed care pharmacy/ PBM/retail

Professionalism

Strong decision maker

Exhibited ability to innovate

Problem solver

Exceptional patient care and interaction

Surpassing goals

EXPERIENCE

CLINICAL PATIENT CARE PHARMACIST PHARMLOGIX, LLC (MEDOC HEALTH SERVICES)

SEPTEMBER 2015 TO OCTOBER 2016

Conducted new pharmacist onboarding

Assisted with in-service technician training

Processed therapeutic interventions

Created simple work flow strategy

Executed turnaround queue checks

Patient counseling on topical formulations and supplements

PHARMACIST SUPERVISOR MEDCO HEALTH SOLUTIONS/EXPRESS SCRIPTS, INC

JUNE 2013 TO JULY 2014

Distributed and communicated quarterly one on ones for 51 direct reports

Collaborated with management/supervisors

Counseled to performance management

Promoted employee engagement and recognition

Handled a short term calling project that averaged 1st among five sites daily in its efficiencies

Development of assistant supervisors

6S champion

Managed calling departments

Led employees through site closure

SPECIALIST PHARMACIST MEDCO HEALTH SOLUTIONS/EXPRESS SCRIPTS, INC

JANUARY 2004 TO JUNE 2013

Pharmacovigilance Program

Performed safety and regulatory review of incoming opioids to prevent diversion and abuse

Visual Management/Lean Methodologies

Selected by management to help create visual boards to run the business and improve the business

Owned and help manage Kaizen checklist

Assisted in creating and running team huddles

Neuroscience Gap In Care

Educated patients on importance of adherence

Uncovered barriers to adherence and offer counseling/possible resolutions

Conversion of retail to mail (RTM)/process refills

Recommended alternative dosage forms or dosing to physicians

Key Role in Pioneering Gastrointestinal and Complex Therapeutic Resource Center (TRC)

Created SOPs, trained and mentored other pharmacists

Managed issue log

Participated in conference calls with corporate office

Guided potential clients through integrated contact manager and TRC concept

Managed Care

Mentored incoming pharmacists and team callers

Executed managed care calls and interchanges

STAFF PHARMACIST CHILDREN’S MEDICAL CENTER OF DALLAS

JANUARY 2003 TO JANUARY 2004

Allergy and Asthma Clinic/Outpatient Pharmacy

Assisted physicians with topics including medication dosing and patient medication history

Provided asthma education to patients

STAFF PHARMACIST MEDCO HEALTH SOLUTIONS

MAY 2001 TO FEBRUARY 2003

Exceeded average prescription entry and verification production by ~75%

Performed Quality Team Pharmacist (QTP) processes

Designated as pharmacist representative to participate in safety audit interviews and creation of SOPs

STAFF PHARMACIST ADVANCE PCS

DECEMBER 1999 TO MAY 2001

Front end and back end operations

Insulin packaging audits

PHARMACIST IN CHARGE/STAFF PHARMACIST THE KROGER COMPANY

MAY 1995 TO DECEMBER 1999

Achieved significant increase of generic percentage

Trained and developed pharmacy personnel

Managed pharmacy inventory, returns and inter-store transfers

Successfully assisted customers with medical issues and provided valuable healthcare counseling

Directed operations to increase efficiency and minimize patient wait times

EDUCATION

SOUTHWESTERN OKLAHOMA STATE UNIVERSITY, WEATHERFORD OK

BACHELOR OF SCIENCE IN PHARMACY

3.3 GPA

LICENSES, CERTIFICATIONS & PRESENTATIONS

Registered Texas Pharmacist in good standing with TSBP

Neuroscience Certification through University of Florida

Grand Round Power Point Presentation:

Pharmacological Treatment of Alcohol Dependence

6S Reset for Resilience Power Point Presentation

Currently working towards MTM certification

COMMUNITY INVOLVEMENT

National Alliance on Mental Illness (2010 to present)

Numana, Inc (2012 to present)

4-time Boston Marathon Qualifier

Operation Christmas Child (2016)

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