Customer Service Data Entry
Resume:
Shannon Smith
Po Box ***
Morrisonville, Il 62546
*******@*****.***
**** ******** *********** ** **** School, Taylorville, Il.
**** - **** ***** ********* ****ices, Springfield, Il. Illinois Department of Revenue and National City Bank, Springfield, Il.
2000 - 2011 Stay at home mom with child with special needs.
2007-2011 Attended Richland Community College, Decatur, Il.
2011 Graduate Richland Community College, Decatur, Il. Associated Degree Computer Science with honors. Alumni of Phi Theta Kappa National Honor Society.
2011-2015 Attended University of Illinois Springfield, Springfield, Il. Seeking Bachelor of Art Degree in Sociology and Anthropology. Returning in January 2017 for graduation in Spring of 2017.
2011 - Current Owner Media2Web Services. Services provided include online sales listings, web design, social media management, etc.
2016 – Current Customer Service Agent Starbucks, Inc. Online customer service agent handling email questions and complaints regarding Starbucks Stores and Starbucks products.
Shannon Smith
607 SE 4th Street
Po Box 201
Morrisonville, Il 62546
*******@*****.***
I am highly skilled with windows based computer systems. I bring not only my knowledge to the table, but I bring skills to assist others who might not understand their digital devices in ways that make it easy to understand. Having centered my own home business around business digitalization, I have become personally familiar with many digital devices and gained the ability to recognize issues and troubleshoot problems quickly and efficiently. I can walk coworkers and my own clients through correction processes with ease and in a manner which they can easily understand and feel comfortable doing so. I possess many valuable office skills necessary for successfully managing a busy work office environment, such as data entry keying at a rate well over 6000 kpm, clear and precise communication, and a friendly and moral work ethic valued by my previous employers. Personal references are available upon request.
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