*** ***** ***** *********, ** *****

440-***-**** acxpql@r.postjobfree.com

BENJAMIN J. MALUE

OBJECTIVE

Talented, highly motivated individual seeking an IT analyst career that offers challenges, stability and growth.

SUMMARY OF QUALIFICATIONS

Microsoft Word, Excel, PowerPoint, SAP, Works, Outlook, Citrix, Management, Customer Service, Databases, Networking Systems and Security, SQL, VB .NET, HTML/ CSS, and Java Programming.

WORK OF EXPERIENCES

May 2013- September 2016 Hawkins Sales of Ohio Brooklyn Heights, OH

Inside Sales

Primary point of contact for customers, distributors, and outside sales.

Coordinate efforts with manufacturers to ensure distributors are properly quoted on price, inventory, and ensure purchase orders are processed correctly and efficiently.

Continuously in contact with distributors to discover needs, promote products, and convey the latest product and promotional offerings.

April 2012- May 2013 Aspen Dental Cleveland, OH

Operations Manager

Oversee all aspects of day to day office operations.

Provide support and service to patients to enhance their experience and promote retention.

Responsible for supervising and coaching employees, controlling costs, and increasing profitability.

September 2008- April 2012 FirstMerit Bank N.A. Cleveland, OH

Licensed Personal Banker

Developed and utilized various sales techniques, including cold calling, prospecting, profiling, consultative sales and cross selling.

Networked with existing businesses to offer additional products and services, gain new leads, and generate workplace-banking opportunities.

Initiated calling efforts using internal and self-generated leads, and fostered relationships with partners to achieve branch goals.

July 2005- September 2008 Alltel Corporation Brooklyn, OH

Senior Wireless Consultant

Demonstrated ability to exceed sales and customer service goals, while still able to maintain a high level of professionalism, resulted in a promotion to Senior Wireless Sales Consultant.

Served as store liaison by ensuring all management directives were properly assigned and completed.

EDUCATION

Cleveland State University Cleveland, OH

Bachelor of Arts in Liberal Studies

Minor in Biology

Indiana Wesleyan University Cleveland, OH

Bachelor of Science in Business Information Systems

Expected Graduation April 2017

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