Yolandah James-McRae

Cash Vault Custodian

Orlando, FL

acxpqc@r.postjobfree.com - 321-***-****

Highly motivated, confidential, organized, detail oriented, results driven professional seeking a position where I can contribute my customer service and people skills gained through years of work experience. Excellent ability to work with minimum supervision.

• Strong customer service, team and relationship building skills

• Thorough knowledge of bank branch operations gained through over fourteen (14) years work experience as a Banker

• Strong capabilities in identifying the needs of customers and skilled at matching needs with available financial service offerings

• Excellent cash handling capabilities

• Solid performance in bank operations security procedures

• Process transactions with accuracy and efficiency

• Highly motivated, results-driven professional proficient in Microsoft Office including Word, Outlook and Excel Authorized to work in the US for any employer

WORK EXPERIENCE

Cash Vault Custodian

Sagicor Bank Jamaica Ltd - June 2014 to May 2016

Black River Branch, Jamaica

• Process cash orders and prepare shipments to central cash processing unit

• Process orders for cash (local and foreign currency) and coins for Tellers

• Audit cash balance of Tellers during the end of day balancing process

• Count and process large customer deposits along with night and courier delivered deposits

• Maintains documentation for all transactions processed between the vault and tellers and ensuring balancing of all exchanges at close of business.

• Provide custodial responsibility for vault cash

• Make referrals to other branch representatives based on needs analysis of clients Highlights during the role - acted as Teller Supervisor and Branch Compliance Officer Bank Teller

RBC Royal Bank (Jamaica) Ltd - June 2002 to June 2014 Black River Branch, Jamaica

• Accept and process deposits (commercial and retail), withdrawals (savings and chequing), loans and credit card payments

• Assist customers with queries and refer to relevant branch representative if unable to be resolved at teller line

• Promotes banks financial solutions and make referrals to other representatives when necessary

• Request and accept cash and coins from vault custodian

• Exchange foreign currency

• Balance cash drawer at close of business and handover excess cash over lock up limit to vault custodian

• Assist in the proof process to by imaging and forwarding items to the relevant head office departments and processing units via courier service

• Audit cash drawer of other tellers

• Contribute to branch performance by meeting sales referral targets Highlights during the role - acted as Customer Service Representative, Proof Teller and Vault Custodian EDUCATION

Associate in Business Administration

University College of the Caribbean

September 2007 to June 2011

Montego Bay Community College

September 1999 to June 2001

High School Diploma

Hampton School, St. Elizabeth

September 1994 to June 1999

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