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QA Manager

Location:
Buenos Aires, CABA, Argentina
Salary:
23000 neto.
Posted:
November 30, 2016

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Resume:

Av. Del Carril **** * “B”

CP**** (CABA)

(022*-**-*******

LinkedIn: /gustavomiguens

*******.*******@*****.***

GUSTAVO MIGUENS

I’m a responsible, proactive and enthusiastic person. I’ve been working over the last 5 years in Development and QA projects, most of them related to Media & Entertainment market among other management areas. During my career I’ve managed multi-disciplinary teams as Project Lead.

I consider myself as a hardworker, fast learner and detail-orientated person that aims to excel the expectations by introducing new and innovating approches. CONTACT

SKILLS

COMMUNICATION

TEAM LEADERSHIP

PROACTIVITY

PROCESS ORIENTATION

RESOLUTION

DETAILER

ORGANIZED

LANGUAGES

ENGLISH

ESPAÑOL

EDUCATION

Un nished - Average: 8.15p.

UNLP - LITERATURE // 2010- 2015

Football Manager - Youth & Professional

ESCUELA OSVALDO ZULBEDÍA // 2013 - 2015

EXPERIENCE

My current responsabilities are: Innovate and develop social media area (Facebook Fan Page, Twitter, Web Page - direct sales). Create and launch new online marketing strategies. Promptly resolve all customer requests, questions and complaints. Built relationships with customers and the community to establish long-term business growth. Policies regarding payment and exchanges, and security practices.

Achievements: New social media strategies resulted in 85% sales increase and exceeded regional annual sales target by 35%.

SALES & BUSINESS MANAGER - DIGITAL GAMING SRL // dec 2014- present time The main tasks were: Forcast analysis. TimeTracking. Continuous Integration strategy de nition. Proccess improvements and inventory. Metrics de nition and monitoring reporting to North American clients. QA task planning and assignment for User Stories. Lead daily Scrum planning meetings to develop team strategies and de ne project goals. Manage testing cycles, including test plan creation, development of scripts and co-ordina- tion of user acceptance testing. Compose and draft all outgoing correspondence and reports for managers. Coach and mentor 5 new sta members, including conducting performance reviews.

QA LEAD COORDINATOR - GLOBANT S.A - DATABASE / SONY // jun 2010 - dec 2014 OBJECTIVES

I’m looking forward to continue developing my skills related to interpersonal relationships, management, nances and leadership. I think this could be achieved in a motivated environment that allows me to reenforce my skills and acquire new ones. I’m eager to learn from my colleagues and contribute to the growth of both my co-workers and the company. HTML - Basic

EDUCACIÓN IT - HTML // 2012

HOBBIES

The main tasks along the di erent projects were: Read procedural documentation. Create and excute test cases. Perform regression testing, smoke testing, creative testing, mainte- nance testing and Database Testing. Perform preliminary, in progress, hidden damage and

nal product testing. Bug reporting, monitoring and documenting. Achievements: MVP and QA Lead Coordinator promotion. QUALITY ASSURANCE ANALYST - GLOBANT S.A // oct 2009 - may 2010 I was in charge of 30 employees in di erent roles responsible of their training. Also the assessment and performance review of the sta with Owners and Senior Managers. I developed strong communication skills with the sta and clients. GENERAL MANAGER - LOUNGE FOOD S.A - FRAWENS // oct 2008 - sept 2009 I was in charge of 20 employees in di erent roles responsible of their training. One of the most important tasks was the assessment and performance review of the sta with Owners and Senior Managers. I implemented new marketing strategies which resulted in 55% growth of customer base iwithin the rst 6 months. GENERAL MANAGER - KAZAN S.A // jun 2007 - sep 2008 TRAINING IN-COMPANY (GLOBANT) // 2011

Automation Selenium – Intermediate (60 hours)

EDUCACIÓN IT - JAVA // 2011

Java Standard J2SE 7.0 – Intermediate

EDUCACIÓN IT - SQL // 2011

SQL server – Intermediate (20 hours).



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