Neal J. McLaughlin
* ******* **** ***** *****, New York 11514 C. - 516-***-**** **********@***.***
Professional Summary:
Senior Real Estate Manager with extensive background in Property and Facilities Management,
Office Services, Contract Management, Space Planning, Capital Projects.
Skills:
MS Office Physical Security
Project Management Contract Negotiations
Furniture Liquidation Space Consolidation
Life Safety Programs Property/Building Inspections
Building Management Systems
Experience:
CBRE, Inc. Long Island, New York
Property Manager: October 2014 – August 2016
Responsible for managing a portfolio of approximately 550,000 s.f. commercial office and industrial properties throughout Suffolk and Nassau Counties
Coordinate and work with leasing team on tenant expansion and construction of new and existing office suites.
Approve and complete lease abstracts for real estate accounting
Oversee Capital improvement projects ranging from $20K-$250K
Develop and manage calendar year budgets for respective ownership entities
Provide monthly financial reports of portfolio NOI, as well as vacancy reports
Responsible for rent collections and deposits, arrearages
Coordinate correction of various town municipality building code issues, inclusive of L,H, & S
Responsible for property tax payments to respective municipalities.
Code and approve invoices for payments through Procure to Pay system
CBRE, Inc. Queens, New York
Property Manager: February 2013 – October 2014
Managed a 340,000 square foot portfolio of 11 industrial buildings for REIT adjacent to JFK.
Coordinate and assist with lease renewals for 90+ tenants
Approve and complete lease abstracts for real estate accounting
Manage capital improvements of portfolio
Coordinate and oversee tenant improvement work to comply with lease agreements
Develop and Manage portfolio budget for portfolio
Increase year over year NOI flow for ownership RREEF(REIT)
Grieve NYC property tax assessments of portfolio
Develop tenant satisfaction survey to improve property management services
Help facilitate leasing strategy with the leasing agent and brokerage Team, with senior real estate brokers.
Coordinate roof and environmental audits for all properties
Grubb-Ellis Management Services Garden City, New York
Facilities Manager: March 2011 – September 2012
Managed field support for repairs and maintenance of 80+ site locations for Tri-State region of RBS/Citizens
Conducted semi-annual and annual physical inspections for 80+ site locations
Authorized MEP, security, and HVAC emergency work order service requests for all sites
Oversaw 25 separate project space renovations in a 6 month period with budget of $250-300K
Coordinated facilities help desk work order dispatch for R&M service requests
Established service level agreement guidelines for all site location
Royal Bank of Scotland Stamford, Connecticut
Property Services : October 2008 –March 2011
Managed 200 person staff of building operations at LEED Gold Certified RBS Americas HQ with 1.2MM footprint
MEP – Oversaw 18 building engineers providing– 24 x 7 x 365 support
Established office services contract and centralized management of 10-person reprographics services team.
Responsible for fleet roll-out of over 200 MFD’s for 3,000 person building population
Assisted in sourcing and subsequent management of 80 person cafeteria and dining services staff
Managed staff of 40 person security team providing 24 x 7 x 365 coverage
Established 25 person janitorial services team providing 24 x 7 cleaning services
Assisted in the development and implementation of a building life safety program
Coordinated Environmental and Recycling program
Implemented secure document shredding program
Maintained off-site furniture inventory
Involved in space planning for employee population of 3,000
Managed team of 16 office receptionists, and conference room coordinators
Oversaw the completion of internal MAC’s – (Moves/Add/Changes) – coordinating efforts with I.T. teams
Contracted and managed 6 person landscaping team
Conducted monthly internal “House Committee” meetings with various dept. reps to solicit customer satisfaction
ABN AMRO Inc. New York, NY
Vice President, Facilities & Corporate Services: August 2001- October 2008
Facilities manager of New York, New Jersey, and Chicago bank offices.
Managed all employee MAC’s - (Moves/Adds/Changes) for NY; NJ; and Chicago offices
Established and negotiated contracts for mail/messenger operations, copy reprographics
Coordinated automated inventory for off-site warehouse inventory of I.T. Equipment, and Office Furniture
Managed automated receiving and recording of bank technology assets
Oversaw branch office fleet equipment inventory for New York, New Jersey, and Chicago offices
ING Barings New York, NY
Assistant Vice President -General Services : August 1999 - August 2001
Managed mail/messenger center operations for 9 site locations in NYC.
Managed regional records retention bank policy.
Responsible for maintenance and securing of corporate art collection with value in excess of $10M.
Monitored daily facilities porter staff at 9 site locations
Education & Certifications:
Iona College – New Rochelle, New York - B.B.A. Business Management
NY Real Estate Sales License
Disaster Recovery Planning
Workplace Violence Prevention