Antuan Roberts

**** **** ***. ******** **, ****** 323-***-**** *acxplm@r.postjobfree.com

OBJECTIVE

To obtain an Information Technology position with an organization that has growth potential as well be able to utilize my current education and demonstrate my hardware and software abilities to meet end user's needs, thus assisting in information technology and computer networking enhancements.

SKILLS

• Troubleshoot and resolve computer and telephony related issues both on-site and remote support.

• Javascript, firmware upgrade, source-code control system, Lan Wan

• Ability to work well with others, as well as independently. Attention to detail.

• Knowledge of Windows Servers,DHCP, MS Exchange, VMware, Citrix, Microsoft Server 2012, SQL, anti-virus and other various software applications provides investigation, diagnostic testing and repair/resolution of system, hardware, software and infrastructure EXPERIENCE

Human Relations Coordinator - New Beginnings Human Services - LA, CA February 2010- Present

Supervise Intake office of (5) personnel, process incoming patients to assess and communicate their needs with Doctors /Administrator. Process and Reconcile Accounts Payables. Ensure patients diagnosis follow ups. Conduct staff orientation and training. C all Center Representative - VXI Global - LA, CA

February 2014 -November 2015

Inbound calls 30-60 per day, answering inquires and clarifying desired information. Sold additional services to up-sell accounts, data entry. Maintenance Tech - LACCD Los Angeles Community College District - LA,CA November 2008-April 2016

Performed cleaning task, restocked paper goods, dispenser refill, remove debris from grounds, inspected premises for hazardous.

EDUCATION

2014 -June 2016 ( Completed) ITT Technical Institute, Torrance CA Associate of Science Degree in Network System Administrator