Project Manager Quality Assurance

mailto:**********@*****.************

UNIVERSITY OF ROCHESTER ROCHESTER, NEW YORK

Bachelor of Arts, Major in Clinical and Social Psychology GRADUATED MAY 2013

Dean’s Scholarship, Donald R. Charles Scholarship, and New York State Excellence Scholarship recipient

Rochester National Grant and Rochester Undergraduate Grant recipient

Dean’s List Fall 2011 and Spring 2012

STATE UNIVERSITY OF NEW YORK AT FREDONIA FREDONIA, NEW YORK

3-1-3 Early Admission Program FALL 2008 to SPRING 2009

4.00 GPA/4.00 GPA scale, Dean’s List Fall 2008 and Spring 2009

EMPLOYMENT EXPERIENCE

ADDISON PRECISION MANUFACTURING NOVEMBER 2015 to PRESENT

Project Manager Rochester, New York

Addison Precision Manufacturing is a state-of-the-art manufacturing company specializing in precision machined components for the defense, aerospace, and medical industries, while maintaining accreditations across several industry-leading specializations.

Directed projects relating to sales, marketing, information technology, employee training, quality assurance, employee satisfaction, recruitment, and maintenance from project proposal through completion while communicating effectively among all relevant parties

Demonstrated flexibility and willingness to learn through taking on interdepartmental roles, including accounts payable and receivable, quality assurance, production management, sales, and purchasing

Fostered relationship across all levels of the organization, while also acting as a liaison between the company and suppliers, subcontractors, and clients

BUFFALO AND ROCHESTER PEDAL TOURS MAY 2015 to PRESENT

Director of Communications Rochester, New York

Buffalo and Rochester Pedal Tours is a start-up tourism company offering private and public tours on a pedal-powered trolley, including architecture tours, progressive dinners, pub crawls, bachelor and bachelorette parties, and social mixers.

Managed customer relations via email, social media, and telephone by servicing existing customers and obtaining orders for various tours through building relationships and providing knowledge of services in order to determine what best suits consumer needs

Ensured marketing effectiveness through routine maintenance of company websites and social media presences, and special event and public relations opportunities such as newspaper print articles, television interviews, and promotional events, as well as newsletters and maintaining current customer support and relationships

Maintained employee records, including personnel scheduling, human resources, and payroll, for a staff of more than ten employees, while also handling day-to-day administrative tasks and tour scheduling

DOODLE BUGS! CHILDREN'S CENTERS AUGUST 2013 to JUNE 2015

Lead Teacher and Dance and Fitness Instructor Webster, Penfield, and Henrietta, New York

As an accredited child care and early education center, Doodle Bugs! is one of the leading preschool, kindergarten preparation, and school age programs in upstate New York. The Bravo! Curriculum at Doodle Bugs! is aligned with researched-based best-practices, including New York State Early Learning Guidelines in order to effectively meet the social, cognitive, linguistic, emotional, cultural and physical needs of children and complement the Common Core Standards.

Effectively designed and implemented thematic learning centers aligned to the Bravo! Curriculum, while maintaining accurate records for assessment of students and compliance with licensing regulations, accreditation standards, and Doodle Bugs! procedures

Positively guided children through daily procedures, lessons, circle time, enrichment activities, and learning centers, in addition to maintaining a safe, clean, organized, professional, and educational environment through positive behavior reinforcement techniques in order to effectively manage the classroom and student behavior

Supervised multiple Teacher Assistants and assisted in recruiting, interviewing, and mentoring faculty within the centers

Constantly communicated with current and prospective families through newsletters, community events, social media updates, center events, and parent conferences

Planned and carried out center events, performances, and field trips, as well as successfully promoted center events, performances, and open houses via targeted marketing initiatives aimed at parents, students, and the community

AUTISM UP AT YMCA OF GREATER ROCHESTER MAY 2012 to SEPTEMBER 2012

Social Skills Program Support Counselor Rochester, New York

Autism Up (formerly known as Upstate New York Families for Effective Autism Treatment) is the leading non-profit autism advocacy organization in the Rochester area. The Summer Social Skills Program for Children with Autism is designed to integrate and include children with Autism Spectrum Disorders (ASD) in a summer camp setting, while helping them to develop skills in social, emotional, and behavioral regulation and stability.

Facilitated interactions between children ages four to sixteen and model peers, while demonstrating social norms and emotional regulation behaviors

Worked on and tracked target goals of the individuals with ASD, as selected by their parents, while communicating and working in concert with administrators, inclusion coordinators, educational specialists, and YMCA staff members

Implemented social skills, behavioral regulation, and emotional stability programs for individuals with ASD through teachable moments and counselor-directed activities

SUNY BUFFALO STATE COLLEGE CENTER FOR HEALTH AND SOCIAL RESEARCH MAY 2011 to AUGUST 2011

Research Recruitment and Analysis Intern Buffalo, New York

SUNY Buffalo State College’s Center for Health and Social Research is a leading research institution dedicated to investigating critical health and social issues and exploring innovative solutions to associated problems.

Effectively recruited for a study, and communicated with parents’ of minor participants, for the Coordinating Council of Substance Abuse and Mental Health Prevention Providers

Utilized Call-Tracker computer-assisted interviewing system to administer Px2011 Initiative study

Analyzed data to develop Erie County Department of Mental Health Prevention Plan 2009-2012 for educational and community outreach purposes

LEADERSHIP EXPERIENCE

ALPHA PHI INTERNATIONAL FRATERNITY, THETA KAPPA CHAPTER JANUARY 2010 to PRESENT

Recruitment and Retention Advisor, Vice President of Membership Recruitment, Chaplain, Panhellenic Delegate, and Junior Panhellenic Delegate

Lead weekly departmental meetings with focus on event planning, targeted marketing initiatives, recruitment techniques, and designing educational retreats and presentations to maximize recruitment and retention potential

Represented the chapter’s interests and goals at weekly meetings between all National Panhellenic Council sororities on campus, worked with other chapters to promote sisterhood, supported and organized fraternity and sorority functions, and increased awareness of issues affecting women

Educated the chapter regarding policies and procedures of University of Rochester’s Office of the Dean, Office of Fraternity and Sorority Affairs, the National Panhellenic Council, and the University of Rochester, throughout a new chapter’s colonization and the course of the academic year

Developed motivational techniques to maintain morale of the chapter, while implementing traditional ceremonies and rituals

Was selected to lead a breakout session at the Northeast Greek Leadership Association’s Northeast Greek Summit 2016, attend Emerging Leaders Institute International Conference, Northeast/Mid-Atlantic Regional Conference, and colonizing recruitment at Carnegie Mellon University

UNIVERSITY OF ROCHESTER, ORIENTATION PROGRAM AUGUST 2010 to SEPTEMBER 2012

Orientation Volunteer

Successfully designed and implemented introductory events regarding the University’s offices, resources, and programs in collaboration with campus groups and University faculty and staff to integrate new students in to the University of Rochester community

Introduce new students to their peers and the local opportunities in order to ease the collegiate transition, while educating them on issues surrounding college life including advising programs, educational and research opportunities, and safety

UNIVERSITY OF ROCHESTER, CLUB CHEERLEADING TEAM SEPTEMBER 2009 to DECEMBER 2012

Fundraising Chair, Social Chair, and Advisor

Effectively planned and organized social programming with other campus groups, as well as team bonding events

Developed and managed team fundraising efforts through planning several campus events and marketing them to the campus in order to better the facilities, equipment, and training of the team

Analyzed and educated members on technical skills and safety, while teaching and critiquing routines and dances

UNIVERSITY OF ROCHESTER, BALLET PERFORMANCE GROUP SEPTEMBER 2009 to MAY 2013

Fundraising Chair

Devised and supervised all arrangements for the group’s fundraising events and logistics, ensuring that all events complied with university policies and procedures, successfully fundraising over $6000 a year for the group of over 100 members

Worked in concert with the executive and advisory boards to ensure fulfillment of financial goals and obligations

ADDITIONAL QUALIFICATIONS

Extensive experience conducting statistical analysis in a research setting and publishing results in professional and informational reports

Skilled abilities in technology including Windows and Mac operating systems, Microsoft Office Suite, iWorks, Electronic Medical Record (EMR) software, Prezi software, Enterprise Resource Management (ERP) software, Customer Relationship Management (CRP) software, and Statistical Package for the Social Sciences (SPSS) software

Certified Collaborative Institutional Training Initiative Human Research Investigator with concentration in social and behavioral courses

Certified in Adult and Pediatric First Aid, CPR, and AED by the American Red Cross

Nationally Certified Dance and Cheerleading Judge by Cheer, Ltd.

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