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Customer Service Quality Assurance

Location:
Miami, FL
Posted:
November 30, 2016

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Resume:

Luz Elena Jacome

acxpil@r.postjobfree.com

786-***-****

OBJECTIVE:

ARRT-registered radiologic technologist with15 years of experience conducting diagnostic imaging procedures. Expertise in fixed and mobile radiography, mammography, and fluoroscopic procedures.

Committed to providing high-quality radiologic services and catering to patient needs during exams. Proficient user of radiology management and hospital information systems. CPR certified.

SKILLS:

Computer applications (Word, MS Publisher, and MS PowerPoint), customer service, very good interpersonal and communications skills, operate portable and fixed X-ray machines, strong operational skills in fast paced environments, multi-task and fluent in English & Spanish.

WORK EXPERIENCE:

FLORIDA NATIONAL UNIVERSITY 1/6/16-10/20/16

Instructor: Education (Radiology, Physics, Anatomy, Positioning, Image Acquisition

Duties: Plan lessons and create curricula for semester. Teach assigned topics in accordance with approved curriculum effectively utilizing all allotted time, maintain proficiency in instructional techniques, incorporate current examples in the teaching process. Prepare students to follow radiological procedures and take X-rays following established procedures for patient care and safety. Teach functions of X-Ray machine and film development.

DADE MEDICAL COLLEGE 4/15-10/15

Instructor (Radiology, Physics, Anatomy, Positioning, Image Acquisition)

Duties: Plan lessons and create curricula for semester. Teach assigned topics in accordance with approved curriculum effectively utilizing all allotted time, maintain proficiency in instructional techniques, incorporate current examples in the teaching process. Prepare students to follow radiological procedures and take X-rays following established procedures for patient care and safety. Teach functions of X-Ray machine and film development. Teaching positioning and interaction with patien.

CBT College 4/11 - 3/15

Instructor (X-ray, Anatomy and Physiology, Medical Terminology)

Duties: Teach assigned topics in accordance with approved curriculum effectively utilizing all allotted time, maintain proficiency in instructional techniques, incorporate current examples in the teaching process (e.g. develop clarification or real world examples of application related to the subject matter); develop and maintain classroom techniques that reflect professionalism and good discipline. Prepare students for success. Manage the classroom and plan lessons, create curricula for semester. Administer grades, records and critique examinations; Prepare and administer remedial assignments, submit written recommendations for curriculum updates to ensure consistency with changes and innovations in latest applicable publications or documents.

Medvance Institute 4/07-3/11

Clinical Instructor (X-ray, Anatomy and Physiology, Medical Terminology)

Duties: Plan lessons and create curricula for semester. Teach assigned topics in accordance with approved curriculum effectively utilizing all allotted time, maintain proficiency in instructional techniques, incorporate current examples in the teaching process. Prepare students to follow radiological procedures and take X-rays following established procedures for patient care and safety. Teach functions of X-Ray machine and film development. Clinical Instructor at Holy Cross Hospital and Palmetto Hospital.

South Florida Diagnostic Imaging 3/01-3/07

Chief Mammography Technologist

Duties: Served as a unit lead mammography technologist, ensured quality control, MQSA and served as point of contact for emergent patient care issues. Operated required equipment necessary to produce diagnostic images using established guidelines and diagnostic imaging protocols. Identified, prepared and positioned patients for procedure by using established diagnostic imaging protocols to achieve the highest quality image. Ensured proper safety standards were met. Performed daily quality assurance checks.

Doctors Hospital 7/97-2/01

Mammography Technologist/Bone Density Technologist

Duties: Operated required equipment necessary to produce diagnostic images using established guidelines and diagnostic imaging protocols. Identified, prepared and positioned patients for procedure by using established diagnostic imaging protocols to achieve the highest quality image. Ensured proper safety standards were met. Performed daily quality assurance checks. Performed Bone Densitometry.

EDUCATION:

Trident University Cypress, CA

Master’s Degree in Health Education Awarded 2011

Trident University Cypress, CA

Bachelors Degree in Health Science Awarded 2010

Miami Dade College Miami, FL

Associate Arts Degree in Radiological Science Awarded 1979

University Hospital Jacksonville, FL

Radiology Technology Program Completion Awarded 1977

CERTIFICATIONS

ARRT Certified, Fl. X-ray, OSHA, HIPPA, HIV/AIDS, CPR, BLS



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